LANDBAY Reviews 613

Very smooth process from start of the application till the completion. Always pleasure working with Landbay.

Landbay have been really good in supporting my clients with buy to let mortgages. The BDM Simone Ferreira is always available on the phone or by email, and great service on the phone too!!

We had to abandon the application because due to a delay in the clients getting the latest year's tax calcs from their accountant they passed your deadline for securing the rate and keeping the application going. Your new rates are far less competitive. Other lenders do not have these deadlines and would have honoured the rate we thought we had secured for the client. Now we have to apply with a new lender.

Delighted with the continued excellent and efficient service from start to completion.

Quick and responsive underwriters!
Only downside/feed back is requiring a 'buildings insurance' quote for every mortgage offer to be produced, even on a leavehold flat.

David Rann has been very proactive in the processing of this mortgage. It has not been a straight-forward case, but his expertise has been central to getting a very quick mortgage offer.

Amazing service!!

Great service and access underwriter really helps. Sometimes a 2 minute conversation can clear up complex cases

Landbay are my go to Lender for my clients Buy to Let Mortgages.

They consistently deliver and the sales tramband underwriters are a pleasure to deal with.

Good communication throughout.

We have recently regularly been using Landbay to place 6 bed HMO mortgages. Our client is a portfolio landlord (lots of experience with several lenders!) and always comments on how sleek Landbay's user experience is. More importantly as a broker the BDMs, underwriters and completion officers make the process of working with Landbay very simple. We can get in direct contact with everyone directly which helps massively to save time. Big thanks to Sam Waterhouse, Scott Thomson and Gareth Powell. Will have a new case for you all this week!

Best Lender
Collette Smith the underwriter is really helpful. She understand the case really well and communicate with me clearly all the time and promptly.
There system is easy to use. They are all friendly and easy to reach out.
Landbay is really standing out on underwriting process.

The excellent service from Luke Cassidy made sure the case went to offer in 11 days. This was only delayed by the wait for a valuation appointment. Luke's communication was first class.

Glenn Shipman has been absolutely fantastic on our cases – he has been patient, diligent and it's not often I’m so impressed with an underwriter that I have wanted to leave a review!

I only have one thing to say to Land Bay...

Charlotte Higgs from the intermediary team deserves not only a pay rise, a promotion, and commendation, she also deserves the utmost recognition from her higher ups.

I've been a commercial broker for several years now and it's rare that I'll leave a review of a lenders services. However, it would be a grave injustice if I were not to leave a review of the ABSOLUTELY lovely experience that I've had from Charlotte today.

After being let down by another lender who sung their own praises about being "able to do the case" and "Yeah, sure no problems". Charlotte took the time to assess the case, speak with underwriting, explain what would be asked for and her product knowledge on the rates/requirements was bang on, she even informed me of the potential valuation data being slightly skewed due to recent refurbishment work on the property that I was discussing with her.

From initial guidance by Rahead Hussein BDM to tell us we could do this, through to the clear and efficient underwriting by David Francis (kudos David, you were a pleasure to work with), ending up with a really happy portfolio landlord client; I have to say this organisation is great to work with!

excellent communication, proactive underwriter, easy transaction

Placed a deal with them (Ltd Co HMO BTL) for my clients which all went very smoothly. Was able to communicate directly with the underwriter, which speeds things up no end. Instructions from my broker contact re how to submit the case were all very clear. Very good and on the ball throughout.

We've used Landbay before, as a Brokerage and always been happy with the service.

On this occasion, this was no different, with outstanding support from the Underwriter - Simrat Gill.

The case was far from straight forward, but we experienced a smooth process from our initial discussion with our dedicated contact Paula Dawson, through to Offer,