Landlord Certificates Ltd Reviews 

3,690
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 742 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional engineers for arriving precisely on time, working very efficiently, and maintaining a friendly, polite attitude during property safety inspections. People consistently mention the smooth booking process and strongly appreciate receiving their official certificates online very promptly on the exact same day. However, some customers also noted occasional frustrations regarding last-minute booking cancellations and multiple rescheduled appointments that completely disrupted their daily plans. A few reviewers experienced noticeable communication gaps with the office staff, alongside unexpected administrative delays in receiving necessary regulatory certificates after completed inspections.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that engineers are consistently punctual,... See more

Staff

People report positive experiences with staff, highlighting that engineers are consistently punctual,... See more

Booking process

Clients share ambiguous opinions on booking_process, reflecting both smooth experiences and frustrating... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that booking is easy and communication is... See more

Response time

Customers had ambiguous experiences with response time. While some reviewers praised admin staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arshad arrived early (having let me know well in advance) was very polite and courteous (took his shoes off without being asked) and clearly explained everything he needed to do. Got job done quickly... See more

Rated 5 out of 5 stars

Good engineers for inspection work at my property arrived on time and did the safety tests commissioned for Landlord Gas Safety Certificate and EICR. Detailed reports were subsequently emailed. I rec... See more

Rated 5 out of 5 stars

Darren Bryan is always there on time. Sends message once he has arrived, started to work and when finished. He has been providing wonderful service year after year.

Rated 5 out of 5 stars

I have known Darren for a while now as he carries out gas safety certification and PAT testing at my properties. He always keeps me informed and goes above and beyond in his work. I always seek him ou... See more


Company details

  1. Property Maintenance
  2. Electrical Engineer
  3. Electrical Installation Service
  4. Gas Company
  5. Gas Engineer

Written by the company

Landlord Certificates Ltd provides the Buy to Let Landlord access to qualified, competent Gas Safety and Electrical engineers to carry out inspections on their property. We issue a wide range of safety certificates for landlords to meet legal requirements prior to letting. We cover all of London and M25 areas. All our prices are FIXED and include VAT - no hidden costs.

Landlord Certificates

Written by the company

Boiler Service and Gas Certificate (1 or 2 appliances) only £75 inc VAT
Save over 60% Limited Bookings

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,690)

735 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Darren Coyle

Darren Coyle, the Gas inspector has visited our home for annual gas certification over last few years and we have found him to be very professional and considerate.
He has always kept his timely appointments and we have always received our gas certificates on time.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Darren Coyle Recommendation

My property has been serviced by Darren Coyle for a couple of years. He is always professional , on time and does a thorough job. Would highly recommend him.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler service and certification

Sufian was courteous, genuine, honest and focused on getting the job done. No fuss and and hassle. The job was reasonably priced. The company seem to offer the client a genuine value for money service which is rare to find these days.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great, efficient service

Great, easy to use booking and have used this company for a number of years for my rental properties for gas inspections and servicing. Sufian has carried out the inspection of my property for the past 2 years, easy to deal with, good communication and efficient service. Would highly recommend

June 26, 2026
Unprompted review
Rated 4 out of 5 stars

Initial hiccup over the appointment no…

Initial hiccup over the appointment no one turned up, but the office were helpful amd rearranged another visit asap. The electrician was professional and did a good job. Good value for money. Things do go wrong but I believe its always worth giving them a chance to rectify the mistake. I have used them in the past and they have been reliable.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Engineer Malhaz

Engineer Malhaz, was on time and kept me informed of arrival times. He was very respectful and done the checks professionally without causing any disruption.

May 29, 2026
Unprompted review
Rated 4 out of 5 stars

Experienced reliable company

Experienced reliable company, value for money. I have had electrical report and boiler service completed over the years. Certificates available online via their portal.

June 9, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look