Lansdown Insurance Brokers Reviews 292

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and extensive knowledge, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the quick response times and the ease of communication. Consumers frequently mention receiving competitive prices and excellent value, often securing better premiums while maintaining comprehensive coverage. The service provided is often described as efficient and straightforward, with many people appreciating the smooth process and the clear guidance offered. Reviewers are particularly impressed with how quickly their queries are answered and how easily their needs are understood and met.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being professional,... See more

Service

Customers consistently note positive experiences with service. Many reviewers describe the service as... See more

Price

Consumers find price to be positive, consistently reporting competitive quotes and excellent value. Many... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and knowledge... See more

Response time

Users describe positive interactions with response times. Many customers highlight prompt and thorough... See more

Based on these reviews

Rated 5 out of 5 stars

I am very happy with the way this broker has dealt with our new house insurance request. Communication has been excellent, thank you Sam Toft. All questions have been answered promptly and helpfully.... See more

Rated 5 out of 5 stars

We received a substantially better annual premium (i.e. a lower premium) for our freehold block of flats through Landsdown. We managed to cut the premium by 30% while maintaining identical cover. Woul... See more

Rated 5 out of 5 stars

I recently reached out to Lansdown looking for buildings insurance for our residential flats. We were up against a tight deadline to turn this around and I can't fault our experience! Special thanks t... See more

Rated 5 out of 5 stars

Matt Johnson has been brilliant in assisting with our lender queries. He consistently replies quicker then expected and has played a key role in keeping the process smooth and efficient. We have used... See more


Company details

  1. Insurance Broker
  2. Business Insurance Company
  3. Insurance Company
  4. Landlord Insurance Company
  5. Legal Expenses Insurance Company
  6. Personal Insurance Company

Written by the company

Established over 60 years ago, Lansdown Insurance Brokers have built a reputation for excellent customer service and providing expert advice and the specialist insurance cover to meet your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

292 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Fantastic Service and Very Professional

Submitted and request for an online quote for a block of flats under management, Had a response withing 24 hours for some items that needed clarrifying and then a really competitive quote that Sam provided. He was professional throughout, really knowledgeable and helpful. Highly recommended

March 4, 2026
Rated 5 out of 5 stars

Specialised buildings insurance

We needed specialised buildings insurance.
Lansdown organised it, via telephone, within minutes . . . first class 'front of house', excellent quote/price, and very speedy correspondence. Recommended.

November 20, 2025
Rated 5 out of 5 stars

Lansdown was professional

Lansdown was friendly, professional and helpful, from the staff answering the phone to the person handling our account. Every query was met with prompt response. Thank you.

January 30, 2026

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