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Lanterna Education Reviews 

323
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I studies Business Management HL with Mr. Christopher Beales, and it was a pleasure. I learnt and was focused all the time, very interactive. Always a couple laughs and personal stories, it was reall... See more

Company replied

Rated 5 out of 5 stars

My tutor, Eleni Tzanakaki, whom I got in touch with through Laterna Education has helped me understand the subject (IB Math AA SL) in much more depth and has helped me achieve two grades higher than m... See more

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Rated 5 out of 5 stars

I was tutored by Daksh Upadhyay for my upcoming SAT. He was very kind, knowledgeable and helpful throughout all the lessons. He designed the lessons effectively and throughout continuously made sure e... See more

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Rated 5 out of 5 stars

Ms. Aruj was one hands down of the best teachers I could ask for during my MYP journey. In subjects such as IDU and Personal Project where nothing seemed to make sense, she always made sure to th... See more

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Company details

  1. Private Tutor
  2. also in
  3. Education Center
  4. Tutoring Service

About Lanterna Education

Written by the company

At Lanterna, we're a global team delivering world class IB teaching to students and schools in over 80 countries. Since 2004.

From online IB private tutoring to full-year teaching solutions, we provide the expertise to help students reach their full potential.


Contact info

4.8

Excellent

TrustScore 5 out of 5

323 reviews

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4.8

All reviews

(323)

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Rated 1 out of 5 stars

Never received a refund - May21 IB Student

I’m an IB senior May21, and my experience was not the best with Laterna. I initially chose a TOK tutor to help me with my TOK presentation that I was super stressed about. She did not help me like I wanted and I wasn’t very satisfied. I asked her to help me a bit more, because I had trouble, but she didnt. I contacted Laterna and explained them the situation and asked for a refund but they refused. While on Laterna it says “satisfaction Guaranteed” it isn’t fully true. I respect Laterna a lot, and all the work they put in. But my experience was not the best. I just never received the money back which was almost worth 300€ for hours that I could have spent on a better tutor.

April 19, 2021
Unprompted review
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Reply from Lanterna Education

Hi Nicky,

I am very sorry to hear that you are unsatisfied with our support and service. I am also very surprised to hear that your tutor should have declined to help you unless you had not run out of hours? I am certain that she would have continued the tutoring and assured you that you would have received the support you were looking for if you had booked more hours. I understand that the IB is stressful and that you want to get support ASAP for your upcoming assignments and tests. This is why we work very hard on liking all students with their tutors within a few hours after they have signed up for their support - to make sure that they can get support ASAP and achieve the highest possible grades when working against a tight deadline. However, you would always have to book hours with your tutor before you request additional support. I hope this makes sense and I am sorry if this has been unclear or if your tutor failed to inform you about this.  Regarding our satisfaction guarantee, it is correct that you can't receive a refund after completing all the hours you have booked. Again, I am terribly sorry to hear that you are upset and unsatisfied and I wish that you could have contacted us sooner about this and I would have made sure that you got assigned to another tutor who could provide you with the support you were looking for. I wish you the best of luck in the future and hope that you will graduate from the IB successfully. 

Best wishes,
Nanna
Head of Business Development

Rated 5 out of 5 stars

Excellent

The tutors have been competent and helpful during the 6 months that my son has been using Lanterna packages.
Lanterna has definitly played an important role in his achieving his target.

April 19, 2021
Rated 5 out of 5 stars

Amazing tutors, great service

Very easy to buy online. They got back to me within the hour, and I had a tutor for my child booked by the end of the day. The tutors have been amazing. Young, very positive and great people!

April 14, 2021
Rated 5 out of 5 stars

Awesome

Awesome! Especially for coursework, Lanterna is very effective

April 13, 2021
Unprompted review
Rated 5 out of 5 stars

We are so impressed with Lanterna

We are so impressed with Lanterna. Organised IB and iGCSE tutors within a matter of hours for two of my sons. The tutors have been professional, friendly, knowledgable and incredibly useful. The boys have enthusiastically engaged with the lessons. I would recommend them to anyone looking for a boost in a subject.

April 5, 2021
Rated 5 out of 5 stars

Great Experience :)

My physics tutor (Atulit) was extremely helpful and friendly. He made our sessions fun, making our lessons easy to comprehend. I learned a lot and would definitely recommend Lanterna to those who need additional support in their academic subjects.

April 3, 2021
Unprompted review
Rated 5 out of 5 stars

Imogen Duke: History Tutor

I had help from Imogen Duke for HL History. She is very intelligent, patient, friendly, and helpful. She was there to guide and support me throughout all my classwork and she was very generous with her time. I appreciate all her help. I have worked with her a few times in the past before and I am very glad that I could have her guidance in History again. I recommend that everyone gets Imogen Duke as their History tutor!

April 3, 2021
Rated 4 out of 5 stars

Great group of tutors

Great group of tutors, excellent support and very professional organisations . I suggest Lanterna especially for students attending international school and needs guide for IB exams and IA

March 17, 2021
Unprompted review
Rated 4 out of 5 stars

Math tutor

My tutor really helped me by going over problems my math teacher had not taught us. My tutor knew what she was doing and was a great teacher.

March 11, 2021
Rated 5 out of 5 stars

Excellent tutor - prompt service

Very prompt allocation of tutor. The tutor was very good and was well equipped to guide for the exact task sought which was to prepare for an IB IA submission. Thank you Lanterna.

March 10, 2021
Unprompted review
Rated 5 out of 5 stars

Happy Days

My son is very happy with his tutor so far. He may even extend his lessons as he is getting a lot out of them.

March 3, 2021

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