Lanterna Education Reviews 302

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and exceptional pedagogical skills. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from the signing-up process to finding a suitable tutor. Reviewers are particularly impressed with the personalized approach, quick response times, and the smooth user experience, highlighting the dedication of the customer support team. Though some people mentioned that the service is quite expensive, they still found it highly recommendable due to the quality of tutoring. A few other people also felt that the coursework support policy was disappointing, despite having a positive overall impression of the company.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

User experience

Consumers find the user experience to be highly educational, professional, and deeply encouraging, with many... See more

Service

Customers had positive experiences with service, often highlighting the great service in finding suitable... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, kindness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our two sons started working with Abdul Mouiz for their Math HL class. They started in their junior year and increased the intensity throughout senior year and into IB preparation. What impressed me t... See more

Rated 5 out of 5 stars

My experience so far has been great. My Chemistry tutor Aarush Kumar has really helped me improve in Chemistry and is really helpful. He has helped me understand difficult topics, and he designs t... See more

Company replied

Rated 5 out of 5 stars

Javeria has helped me majorly in navigating my way through the IB Diploma. She provided assistance and tips on writing my TOK Essay, which helped me achieve a very good result. Moreover, she significa... See more

Company replied

Rated 5 out of 5 stars

Fantastic online English course! We booked it to prepare our son for a school year abroad in England, with extra focus on science tutoring. In no time, he caught up on material and learned even more,... See more

Company replied


Company details

  1. Educational Institution

Written by the company

Lanterna was established in Stockholm in 2004. Over the years we have helped thousands off IB students across the globe achieve their academic goals, gain entry to top universities, and establish learning habits which have set them up for a bright future. We do this in two ways: by offering tutoring from our extensive network of tutors and by supporting schools with online teachers of the IB curriculum. Tutoring is either individual or on a targeted revision course and is always delivered by carefully selected tutors who have graduated from the IB with top marks. We take care to match students with a tutor who will help unlock their academic potential, and provide inspiration, tips and guidance based on their recent experience of the IB curriculum.


Contact info

4.8

Excellent

TrustScore 5 out of 5

302 reviews

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Rated 4 out of 5 stars

My experience with Lanterna education…

My experience with Lanterna education was excellent! I had a very helpful teacher who always explained the most important aspects of everything that I had to learn. Moreover, the learning atmosphere created was very fun, which always helps one to be motivated to learn.

October 15, 2024
Unprompted review
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Reply from Lanterna Education

Dear Maximo,
Thank you for your review! We are delighted that you enjoyed you experience with us and that your teachers was able to support you on your IB journey!
We wish you all the best for the future!

Best wishes,
The Lanterna Team

Rated 5 out of 5 stars

Expensive but great Organized!

Expensive - yes! But very good Organised, too, we had a very good talk with the coordinator Francis about the not so good results of our daughter in science (she had influenza) and her need for some more points. Lovely: He made her feel better about all and really encouraged her to take the chance! We booked around 120 hours in all.

Francos helped us to find the right teachers. We met with several (virtuell) because we wanted native speakers or tutors with not too strong accents as our daughter speaks German as her first language.

Her tutors were very flexible with the hours and always on time, she resit her exams in Math and Chemestry and feels confident that her grades improved, but will get the results on January. Francis also helped us find a school in London who accepted her for the exams in autumn, too, wrote to is several times with instructions like location, time, dress code and even reminded us on the time shift. Very nice indeed! It was great to have a personal contact person and made the last two months really much easier…

November 8, 2024
Unprompted review
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Reply from Lanterna Education

Dear Barbara,
Thank you for the kind feedback. We will make sure its passed on to Francis! We wish your daughter all the best for her future and thank you for making Lanterna part of her IB journey!

Best,
The Lanterna Team

Rated 5 out of 5 stars

Great approach and support straight…

Great approach and support straight from the start. Not cheap but a great help in understanding and guiding our Son through the topic chosen.
Tutor is good match, well matched by the advisor

October 16, 2024
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Reply from Lanterna Education

Dear Marcel,
Thank you so much for the great feedback.We hope we can continue to support your son on his IB journey and help him achieve his academic goals!

The Lanterna Team

Rated 5 out of 5 stars

My daughter is very happy with her…

My daughter is very happy with her tutors who are helping her a lot and are very kind.
Dilwa is fantastic: very kind and cooperative.
Thank you!!!!

October 8, 2024
Unprompted review
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Reply from Lanterna Education

Dear Roberta,

Thank you for your kind feedback! We always strive to provide the best possible support to our students, and we’re proud to hear such positive remarks about both our service and tutors.

Warm regards,
The Lanterna Team

Rated 5 out of 5 stars

Thanks Lanterna !!

We used Lanterna Education for IB tutoring for our child, who graduated in 2024, and the experience was exceptional. From start to finish, the support provided was top-notch. Axel, who helped us when purchasing the tutoring hours, was professional, attentive, and made the process very easy to navigate. The tutors themselves were knowledgeable and tailored their approach to our child's needs, helping to build confidence and improve performance across various subjects. Our child's success in the IB program is in no small part thanks to the dedicated help from Lanterna. Highly recommend them to anyone looking for personalized, effective IB tutoring!

October 8, 2024
Unprompted review
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Reply from Lanterna Education

Dear Maria,
Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with Lanterna Education was exceptional and that our support contributed to your child’s success in the IB program.
It’s always rewarding to know that we’ve been able to make a positive impact, and we’re grateful for your recommendation.

Best wishes,
The Lanterna Team

Rated 5 out of 5 stars

We’ve been using Lanterna for my son

We’ve been using Lanterna for my son, who is currently in the IB program, and I couldn’t be more pleased. The tutors they’ve set him up with are all highly professional, qualified, and truly understand the curriculum. My son is happy with the sessions and feels well-supported in his learning.

Additionally, the person we’ve been dealing with, Dilva, has been extremely professional, helpful, and always on top of things. She ensures everything runs smoothly and has made the whole process seamless. I highly recommend Lanterna to any parent looking for high-quality IB tutoring.

May 1, 2024
Unprompted review
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Reply from Lanterna Education

Dear RA,
Thank you for your lovely feedback! We're delighted to hear that your son is benefiting from our IB tutoring, and that he feels well-supported in his learning journey. It's wonderful to know that our tutors have been a good match and that our team has provided excellent support throughout the process.

We truly appreciate your recommendation and look forward to continuing to support your son as he progresses through the IB program.

Best wishes,

The Lanterna Team

Rated 5 out of 5 stars

I've worked with EliteIB and Lanterna…

I've worked with EliteIB and Lanterna for many years, pre and post COVID, as far as online tutors go, this I would say from a tutors' perspective is up there with the best. Before EliteIB merged with Lanterna I found the personal service I received excellent, there were a few teething issues with the merger but I now feel that the best and the not so good have made this an even better organisation. I enjoy working with them and have always found them to be fair especially in terms of providing a good fit for both student and tutor.

October 7, 2024
Unprompted review
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Reply from Lanterna Education

Thank you so much for your wonderful review and for staying with us over the years!

We’re thrilled to hear that you’ve had such a positive experience both pre- and post-merger, and we’re grateful for your understanding as we navigated those initial transitions. It’s fantastic to know that you feel our combined strengths have made us even better, and we’ll continue striving to provide the best possible support for both tutors and students.

We’re lucky to have you as part of our community.

All the best
Daniel, CEO Lanterna

Rated 5 out of 5 stars

Excellent IB Support

We have been extremely impressed with the service provided by Lanterna. They responded quickly when we requested a tutor, and the match was perfect. The tutoring has been fantastic, with the tutor always available to support our child, who was struggling with mathematics. Thanks to the tutor's dedication and expertise, our child gained a great deal of confidence and achieved excellent exam results. We are truly grateful for the help and couldn't be more pleased with the experience! We will continue to sing your praises and thank you for your amazing support.

May 25, 2024
Unprompted review
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Reply from Lanterna Education

Thank you for your fantastic feedback! We’re so pleased to hear that our tutor made a real difference in your child’s confidence and exam success. It’s wonderful to know you had a great experience with us, and we truly appreciate your kind words and recommendation.

Best wishes,

The Lanterna Team

Rated 5 out of 5 stars

We have been extremely impressed with the service provided by Lanterna.

We have been extremely impressed with the service provided by Lanterna. They were quick to respond when we requested a tutor, and we were matched with Omar, an HL Mathematics tutor.
Omar has been fantastic, always available to help our son, who was struggling significantly with mathematics.
Thanks to Omar's dedication and expertise, our son managed to score a 7 on one of the papers of his exam in just two months!
Thank you so much!

June 15, 2024
Unprompted review
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Reply from Lanterna Education

Thank you for your wonderful feedback! We're thrilled to hear that Omar’s support made such a positive impact, helping your son achieve a 7 in such a short time. It’s fantastic to know that you had a great experience with us, and we appreciate your kind words.

Best wishes,
The Lanterna Team

Rated 5 out of 5 stars

Excellent customer support

The customer support is just amazing, they reply immediately and advise you clearly. We booked the Mid IB revision so I’ll feedback about the actual tuition when done but I guess it’ll be top quality seeing the overall management.

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Enhanced Understanding and Confidence in IB Physics HL

My daughter’s experience with Lanterna Education for Physics HL has been very good. The expert tutor provided personalized and engaging lessons that boosted her understanding and confidence in the subject. She now approaches Physics HL with much more enthusiasm and assurance. I recommend this service to any student seeking to excel in their IB courses.

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

My experience as a tutor with Lanterna…

My experience as a tutor with Lanterna has been excellent. They are an incredibly well put together team with good professionalism. I would like to specially commend Lawrence Lilley who was my coordinator, overseeing my progress as a tutor with the company. His approachable demeanor fosters open communication, making him a trusted ally in navigating any challenges. Every email would be replied to promptly and adequately, addressing any issues I might’ve had. I highly recommend Lawrence Lilley for his exceptional professionalism and unwavering commitment to overseeing my journey as a tutor with Lanterna!

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

Connection and Efficiency is incredible

They make it easy to connect with the tutors and also communication with the tutors outside of classes works great.

April 20, 2024
Unprompted review
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Reply from Lanterna Education

Thank you for sharing your experience with us! Ensuring seamless communication is crucial for providing the best tutoring support possible, so we're thrilled to hear that you find it easy to connect with our tutors. If you ever need any further assistance or have any questions, please don't hesitate to reach out - we're here to help!

Our best wishes,
The Lanterna Team

Rated 5 out of 5 stars

Lanterna is a worthy investment!

Lanterna Education truly exceeded our expectations in every way possible. From the outset, their team displayed remarkable organization and dedication to helping my sister grasp the complexities of Chemistry. Their tutors were not only knowledgeable but also incredibly patient and adept at tailoring their teaching methods to her learning style.

The transformation we witnessed in my sister's academic performance was nothing short of astounding. Within just a few weeks of enrolling in their program, her grades began to soar, and she developed a newfound confidence in her abilities. It was evident that Lanterna's personalized approach to education was making a significant impact.

What truly sets Lanterna apart is their unwavering commitment to their students' success. They went above and beyond to ensure that my sister had all the resources she needed to excel, providing additional support outside of scheduled sessions and offering valuable study tips and strategies.

Thanks to Lanterna, my sister not only mastered Chemistry but also gained admission to *every* university she applied to, a testament to the quality of tutoring she received. I cannot recommend Lanterna highly enough to anyone seeking academic support and guidance!

April 13, 2024
Unprompted review
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Reply from Lanterna Education

Wow, thank you for sharing such a heartfelt review! It's truly rewarding to hear about the positive impact that our team had on your sister's academic journey, and we are so pleased to have helped her confidence and played a role in her success.

Also, congratulations to your sister on her university acceptances! We're incredibly proud to have been a part of her journey. If there's anything else we can do to support you or your family in the future, please don't hesitate to reach out to us at any time! :-)

Our very best wishes,
The Lanterna Team

Rated 5 out of 5 stars

Personalised classes, tailored to your individual needs.

The classes are open and very much adapted to my individual needs. Finally, I am not afraid to ask a question, as I know that my tutor will explain the material to me in the best possible way.
After only 2 classes I have managed to improve my physics grade from a 6 to a 7, but more importantly, I have managed to understand the material, which I think is the most important point. I cannot recommend Lanterna highly enough.

March 30, 2024
Unprompted review
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Reply from Lanterna Education

We're genuinely thrilled by your glowing review, thank you so much! It's fantastic to hear that our personalised approach has made such a positive impact on your learning journey. Your improved physics grade is a testament to your hard work as well. Thank you for sharing your experience, and please do not hesitate to reach out if you need further support!

Our very best wishes,
The Lanterna Team

Rated 5 out of 5 stars

A perfect tutor for my son and an ideal…

A perfect tutor for my son and an ideal outcome. He felt supported and stayed calm and even enjoyed it in the end! Harmony and mental well-being in balance.

March 1, 2024
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Reply from Lanterna Education

We're thrilled to hear about your son's positive experience, thank you for your positive feedback! Ensuring support and calmness during tutoring sessions is one of our top priorities, so we are glad to have contributed to his enjoyment and mental well-being. Please don't hesitate to reach out to our team if and when you need further support.

Our very best wishes,
The Lanterna Team

Rated 4 out of 5 stars

A great experience

Lanterna is well suited to my need. They strive to put me in the best conditions possible at any time. If i don't feel comfortable with the tutors they have connected me with they would connect me with another one which is more suited to my way of learning. The current tutors i have are understanding and I feel comfortable asking questions or for resources that would help me outside of the classes.

January 8, 2024
Unprompted review
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Reply from Lanterna Education

Thank you so much for your positive feedback! We are really glad to hear that Lanterna has been able to meet your needs. We always strive to ensure your comfort and success by connecting you with tutors who understand your learning style, so we're really glad to hear this. Our team is always on hand to support, whether it's answering questions or providing resources. We appreciate your feedback and look forward to continuing to support you!

Our very best wishes,
The Lanterna Team

Rated 1 out of 5 stars

Unprofessional

Unprofessional. Booked the class. Paid. The teacher did not show up. Promised a makeup class. That class Never happened. Contact personnel changed.

August 4, 2023
Unprompted review
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Reply from Lanterna Education

Hi Syed,
We are so sorry you had a negative experience with us! Unfortunately, when running our revision courses, unplanned absences do rarely occur, and we always try to let our clients know of this as soon as we can. We did contact you multiple times to schedule the make-up class, but you didn't respond to our emails or calls. Regardless of your negative experience, we would still love to make it right. You can reply to any of the emails we have sent you over the last few months, email us at info@lanterna.com, or call us at +44 20 4571 0455.

Our very best wishes for the rest of your IB journey,
The Lanterna Team

Rated 5 out of 5 stars

Very good experience

Very good experience! My son had a problem with Biology. Thanks to the private TUTOR, this subject became interesting for him. Well done and Thank you

January 11, 2024
Unprompted review
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Reply from Lanterna Education

Thank you for sharing your positive experience! We're delighted to hear that one of our tutors made Biology interesting for your son, and we hope to continue supporting him with whatever he needs throughout the IB. If you have any further feedback or need assistance, feel free to reach out to us!

All the best,
The Lanterna Team

Rated 5 out of 5 stars

Competent support booking lessons snd great teachers

At the beginning, booking the first few hours was a bit bumpy. However, I immediately received 1:1 support until all questions were answered and all lessons were booked. Very helpful, always friendly and very competent support. The first few hours were also very convincing and were already very helpful.

October 27, 2023
Unprompted review
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Reply from Lanterna Education

Thank you so much for your feedback! We're pleased that you found our support helpful, friendly, and competent. Our team is fully committed to ensuring a smooth and efficient process for our students and their families, no matter their needs. Thank you once again - we are always on hand to ensure that the lessons continue to be as helpful as possible.

Our very best wishes,
The Lanterna Team

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