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Company details

  1. Event Management Company
  2. Sightseeing Tour Agency
  3. Travel Agency

Written by the company

Turning holidays into truly unique experiences. Lanzalux is a bespoke Holiday Concierge service dedicated to making your stay in Lanzarote seamless, luxurious and unforgettable. Founded in 2016 with the vision of creating a true one-stop solution for discerning travellers, we offer carefully curated, high-quality services tailored to every guest. With over 20 years of experience in the luxury travel and hospitality sector, our passion for excellence ensures every detail is handled with care — so you can simply relax and enjoy the island.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

We had 3 different transfers .

We had 3 different transfers all on time, very friendly drivers and comfortable vehicles, and proper car seat for 3 year old grandson.

October 18, 2025
Unprompted review
LanzaLux SL logo

Reply from LanzaLux SL

Dear Iain
Thank you so much for your kind review. We are very happy that your family has traveled comfortable and we look forward to continue providing the best possible service for years to come.
With warm regards
The Lanzalux Team

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Rated 5 out of 5 stars

The best choice in the Canary Islands…

The best choice in the Canary Islands for any luxury experience.
I recommend Lanzalux to all of my guests for their amazing range of products, super helpful staff and impecable attention to detail.
Excursions, private chefs, spa treatments, transfers and anything else the clients dream up, they always deliver an unbeatable service.

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

We booked a private transfers with…

We booked a private transfers with lanzalux ,return journey from airport to our hotel. We were greeted in arrivals with our name on sign .We didn't have to go looking for them .Our driver was so friendly and helpful. The return journey was the same our driver was a fee mins early came into the hotel to greet us which was fantastic as we were eager to get to the airport . Highly recommend 👌

February 17, 2025
Unprompted review
Rated 3 out of 5 stars

It‘s good

We ordered dinner to our holiday villa a few times and while everything tasted good, we found it a bit expensive for what was served. The fillet steak was well-prepared, and the paellas were delicious, but overall, we expected a bit more for the price. Good flavors, but the value for money could be improved.

August 3, 2024
Unprompted review
LanzaLux SL logo

Reply from LanzaLux SL

Dear Lulu
Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the flavors of our dishes, particularly the fillet steak and paellas. However, we’re sorry to learn that you felt the value for money did not meet your expectations.

After reviewing our records, we were unable to find an experience registered under your name or on the date you mentioned. This may be a mix-up, and we’d love to clarify this further to ensure all feedback aligns with services we’ve provided.

If you could provide additional details or reach out to us directly at lanzalux.com, we’d be happy to investigate further and address any concerns. We take all feedback seriously and continually strive to enhance the quality of our offerings.

Thank you again for sharing your thoughts, and we hope to have the opportunity to serve you in the future.

Your LanzaLux team

Rated 5 out of 5 stars

amazing organization

Was a an amazing treatment from first moment, organized boat trip and a amazing breakfast delivery. Great day/way to spend my birthday. 100% recommend. Thank you so so much for this special day.

August 17, 2024
Unprompted review
LanzaLux SL logo

Reply from LanzaLux SL

Dear Chavely,

Thank you so much for your kind words! We’re absolutely thrilled to hear that your experience with Lanzalux was so special and that we could help make your birthday a memorable one. 🎉

It’s wonderful to know you enjoyed the organized boat trip and the breakfast delivery—we strive to make every detail perfect for our guests. Your recommendation means the world to us, and we’re so grateful you chose us for your special day.

We hope to welcome you back again soon for more amazing moments!

Warm regards,
The Lanzalux Team

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