Lanzarote Retreats Reviews 

52
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My 3rd stay at Los Zocos Impressive Lanzarote was so incredibly good. So much so i have booked to go back Jan 26. All the staff at Los Zocos are so friendly, hard working and assets to the compa... See more

Rated 5 out of 5 stars

Great location, lovely stay. We were met at the airport by a charming English speaking executive driver. The Beach House property was stylishly furnished and well equipped, stocked with a bottle of wa... See more

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Rated 5 out of 5 stars

Wow what an amazing find! Lanzarote Retreats has been just the most wonderful holiday for our family. From our airport collection to the organising our massages by the lovely Claudia the LR team ha... See more

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Rated 4 out of 5 stars

Dear Lanzarote retreats team, We enjoyed our stay a lot although we were a bit surprised about the kitchen without a dishwasher. We would also recommend a renovation of the bathroom. The sepa... See more

Company replied

Company details

  1. Vacation Rental

Information provided by various external sources

Family run business offering a bespoke holiday service. Sea front holiday homes include ( Eco Yurts at Finca De Arrieta - Cottages - Luxury Villas / Apartments ) - on the stunning island of Lanzarote - Canary Islands - Spain


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4.8

Excellent

TrustScore 5 out of 5

52 reviews

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4.8

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Rated 5 out of 5 stars

Such a wonderful week

Such a wonderful week! Thank you, you were so welcoming and super informative and helpful. We will be back! x

June 2, 2019
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Reply from Lanzarote Retreats

Hi Steph

I am delighted that you enjoyed your week with your family in the Eco Cabin with the transfers and hybrid.
If you need any further help with your future booking you know we will gladly help you.

Lanzarote Retreats

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Rated 4 out of 5 stars

Dear Lanzarote retreats team,

Dear Lanzarote retreats team,

We enjoyed our stay a lot although we were a bit surprised about the kitchen without a dishwasher. We would also recommend a renovation of the bathroom.
The separate toilet didnt work properly during the stay.
Otherwise everything was great.

Best regards,

Helene and Stijn.

June 1, 2019
Unprompted review
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Reply from Lanzarote Retreats

Hello Helene
We are so happy that you enjoyed your stay in the Penthouse and I hope the SUP lesson went well for you after all the wind surfing.
I am so sorry that you missed a dishwasher in the Ocean View Penthouse. There is of course a washing machine as detailed on our information for this holiday home. Along with wifi and satellite TV, DVD and a safe.
Regarding your comment about the toilet. Firstly, I can only apologise for any inconvenience. I know you reported it to the office but it was Dia de Canarias - our holiday as we gained autonomy from Spain. I am aware that one of our maintenance men called on the Monday and we were unaware of a continuing problem.
We hope to be able to welcome you again in the future.

Rated 4 out of 5 stars

A lovely family-friendly spot

A lovely family-friendly place that felt like home. Our kids especially enjoyed staying in a yurt!

June 1, 2019
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Reply from Lanzarote Retreats

Hello Laura
Thank you for taking the time to leave your review.

I am so pleased that the Eco Village felt like home and we all made you feel welcome. There are so many families who stay with us and return so we see the children grow year on year.

The play park, the animals and sleeping in a yurt is perfect for children of all ages :)

Hopefully, we can welcome you all again in the future.

Rated 3 out of 5 stars

Needs some updating/tweaks

Whilst we had a nice time, there are a few basic things which could have made a big difference.. we were in the eco yurt with our two young children. This meant that we’d be sitting outside at the table/chairs or sunloungers after they’d gone to bed. However, there is no lighting so we either had to sit in the dark or go to bed by about 9pm. There is also not enough shade provided around the yurt - just one umbrella fixed to the table - with two young children this is just not enough. I also think there should be more shade in the communal area & playground - most of the beds were in full sun throughout the day and there’s no shade in the playground. We were there in May and it was too hot for the kids in the middle of the day. In the kitchen there was no cupboard space to put any food away which means we had lots of ants. It would be have been nice to see some more healthy options available in the honesty shop, such as fresh fruit and veg and kid friendly ice creams not full of e-numbers. I also hadn’t been clear from the website that it’s right on a main road - it’s a very busy road you have to cross to get to the beach (not a wonderful beach). It’s also a shame that you had to pay €7 to watch a kids movie - I think it would be nice to show a movie each week for kids for free (they can pay for snacks if wanted). It would also be great to update the toy box for the kids (we didn’t bring any toys as we were told there were some there), but in the toy box it was mostly blankets etc and a couple of toys - certainly not enough to go round. We also had a car and had specified what car seats we needed as part of our stay, but had to fit these ourselves - not the most fun thing to do on arrival after a long journey. Whilst it felt a little tired, it has lots of potential, generally had a nice atmosphere and these small things would have made a massive difference to us.

May 25, 2019
Unprompted review
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Reply from Lanzarote Retreats

Hello Naomi

Thank you so much for taking the time to leave your review. I am so pleased that you enjoyed your holiday with us.
I have taken advice from Josh regarding the points you have raised.
Outside lighting will be installed shortly so you would be able to sit outside in the evening whilst the children slept in the yurt.
In the past fresh produce was available in the honesty shop but rarely taken advantage of so it was shelved. The local supermarket and garage in Arrieta do stock seasonal fruit and vegetables but I will look into the cost of purchasing a small glass fronted chiller for the honesty shop.
Regarding shady areas. The sun rises over the sea and sets over the mountains behind the Eco Village. The communal area has the large day bed that is fully covered and often a place where families with little people retire to during the heat of the day as well as the lounge area. The pool its self is in the shade of the wall during the late afternoon.
New toys have been purchased for the toy box and we are also looking into suitable board games to provide for families to enjoy.
As for having to fit the car seats please be assured that your experience absolutely should not have happened and this has been addressed.
We hope to be able to welcome you in the future.

Lanzarote Retreats

Rated 5 out of 5 stars

Wonderful properties and a fantastic, friendly team

A really personalised, friendly service and they have some wonderful properties - I stayed in a yurt in Finca de Arrieta years ago and we have just had 2 weeks in Driftwood apartment in Punta Mujeres, which is beautiful, in a stunning location right on the seafront. We go to sleep listening to the waves crashing against the shore - it’s idyllic. We’ve also visited a few of their villas with a view to staying in one next year - we were spoilt for choice. For the first time ever, I’ve booked another holiday before this one is even over, which shows how good they are!
Before our stay, Vicky and Karen in the office were so helpful and welcoming and Renata, the concierge, has been great from start to finish - nothing seems too much trouble and she’s always smiling. Thank you for a wonderful holiday - can’t wait for next year.

May 22, 2019
Unprompted review
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Reply from Lanzarote Retreats

Hello Laura

Thank you for taking the time to leave such a positive review after your recent stay.

It is bliss falling asleep to the sounds of the waves and Driftwood is indeed stunning. As for the booking for next year that villa is a whole different experience for you.

Thank you once again and we look forward to welcoming you next year.

Lanzarote Retreats

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Rated 5 out of 5 stars

I have been many times to Finca

I have been many times to Finca. Always great! love it there & feels like home.

May 22, 2019
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Reply from Lanzarote Retreats

Thank you so much for taking time to post your review,
We really appreciate it and are so happy to see that you had a fabulous stay.
We hope to welcome you back again in the future

Lanzarote Retreats

Rated 5 out of 5 stars

One of our favourite places!

We love Lanzarote Retreats- a great place in a beautiful setting. This was our fourth visit and we will definitely return. Particularly good for families with young children, but we also went there pre-children and loved it!

May 22, 2019
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Reply from Lanzarote Retreats

Hello Sara,

Thank you so much for taking your time to post a review of your stay at our Eco Palm Yurt, we arre so happy to see that you had a fabulous time.
We hope to welcome you again in the future.

Lanzarote Retreats

Rated 5 out of 5 stars

Great location, lovely stay.

Great location, lovely stay. We were met at the airport by a charming English speaking executive driver. The Beach House property was stylishly furnished and well equipped, stocked with a bottle of water and essentials plus a couple of nice extra touches such as an honesty bar! All the staff were very welcoming and we joined in the Paella Night at The Finca which was great. We had a wonderful stay in an incredible location, right near the beach, restaurants and shops in Costa Teguise and nothing was too much trouble for anyone. Recommended.

May 22, 2019
Unprompted review
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Reply from Lanzarote Retreats

Hello Alison ,

Thank you so much for taking time out to review your stay with us at the Beach house.
We are so happy that all went well from start to finish and that you had a lovely stay.
We would love to welcome you back again in the future.
Thank you once again

Lanzarote Retreats

Rated 5 out of 5 stars

There is only one thing to say

There is only one thing to say: Excellent in service and location

May 20, 2019
Unprompted review
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Reply from Lanzarote Retreats

Thank you very much for taking time to leave your review.
Villa Luna Mar is so very special and we look forward to seeing you again next year.

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Rated 5 out of 5 stars

beautiful holiday

location: beautiful, quiet, close to the beach
accomodation: something different, sleeping in a yurt is almost like sleeping under the open sky, this time we stayed in one of the "solid" accomodations, also very nice
staff: very friendly, always open for questions, good information about what to do on the island
we had a wonderful time - again!

May 17, 2019
Unprompted review
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Reply from Lanzarote Retreats

Thank you Rike for your review and I can see that you stayed in the Eco Chico Yurt last time you stayed and the Eco Surf Shack this time. I wonder what you will try for your next holiday?
You are right the Eco Village is such a beautiful and serene place to be with the beach a short walk away.
Very kind of you to mention the friendliness and knowledge of the staff. We all love sharing ideas with our guests.
We look forward to welcoming you again in the future.

Rated 5 out of 5 stars

Such a welcoming place

Such a welcoming place. We loved the outdoor bathroom and kitchen, the solar heated pools, lovely play area for thr kids, the communal area and the beach opposite with a brilliant mojito bar and buzzing atmosphere! Thank you team for another lovely holiday and special memories in the sun and the wonderful Luxury Yurt Suite :)

May 4, 2019
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Reply from Lanzarote Retreats

It was our pleasure to welcome you back again and thank you for the super review.
You have managed to put so much of what we offer into your comments and we are delighted you had another holiday with special memories.
We do hope to be able to welcome you again in the future.

Rated 5 out of 5 stars

Great place

"Something completely different", our taxi driver from the airport had told us, and that proved true: a great holiday experience with exceptional accommodation, wonderful surroundings and always helpful and cheerful staff. Enjoyed tremendously. Not cheap but definitely worth it.

May 3, 2019
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Reply from Lanzarote Retreats

Thank you for taking the time to leave such a great review. We are so pleased that you and your family had a wonderful holiday with us recently.
It is an experience that is the result of everyone working for the benefit of our guests that ensures you have a superb holiday to be remembered.
Your private transfer driver could not have been more correct. Lanzarote Retreats offer a personalised holiday experience rather than just holiday accommodation.
We do hope to be able to welcome you to Finca de Arrieta again in the future.

Rated 5 out of 5 stars

We enjoyed the Time in Arrieta

We enjoyed the Time in Arrieta, atmosphere is really nice, peacefull and friendly. We hope we can come back !

May 1, 2019
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Reply from Lanzarote Retreats

Hello Claire ,

Thank you so much for your review of your stay at Eco Twin Yurt, we would love to welcome you and your family back in the near future.

Lanzarote Retreats

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Rated 5 out of 5 stars

Happy Easter

We had a lovely week at the Finca. Hard to get a more young children friendly venue. The pool being shaded, sun lounger areas and communal space with honesty fridge (juice/cold lager etc) very much on hand is a real winner. The paella evening is fun, tasty and great value for money. Loved the zen yurt and the overall execution of the eco ethos. Helpful and friendly team. Renata, Karen, Michelle & Tilla. Thank you.

April 28, 2019
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Reply from Lanzarote Retreats

Hi Joe
Thank you for taking the time to leave your lovely review. I am so pleased you had a great time during the Easter break.
You are right the Monday Paella is delicious and such great fun socialising with the other guests.
We hope to be able to welcome you and your family in the future.

Rated 5 out of 5 stars

One of the best place in the world

One of the best place in the world. That’s it.

April 28, 2019
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Reply from Lanzarote Retreats

Hello Paolo
Thank you for your short and sweet review that tells everyone how much you loved your stay in Casa Volcan.
I feel sure the private transfers will have meant you arrived nicely relaxed and hope you took advantage of the courtesy car too. The villa is stunning with superb views down to the coast.
Hopefully, we can welcome you both again in the future.

Rated 5 out of 5 stars

An absolute favourite villa

An absolute favourite villa, the best on the island.

April 27, 2019
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Reply from Lanzarote Retreats

Good Morning Claire,

Thank you so much for your review, we really appreciate you taking time to post about your glorious stay,
We would love to welcome you back in the future.

Lanzarote Retreats

Rated 5 out of 5 stars

My name is Dorothy

My name is Dorothy, I am eleven and I have been coming here since I was two I will be coming here for a long time because it’s the most adventurous and amazing place.There is a lot of fun things for children to do so the adults can relax like : going to the beach, playing in the playground and swimming.

April 27, 2019
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Reply from Lanzarote Retreats

Hello Dorothy ,
Thank you so much for your lovely review.
We are so glad that you had a lovely stay.
How fabulous that you have been coming to see us for so many years.
We hope to see you again soon and thank you once again.
Lanzarote Retreats

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Rated 5 out of 5 stars

Amazing hen-do weekend with Lanzarote Retreats

I don’t even know where to start with Lanzarote Retreats! In a nutshell they’re absolutely brilliant.
I booked their Vila Casa Volcan for my hen weekend and I couldn’t have been any happier with it.
The decor and arrangement of the whole Vila was beautiful and perfectly clean. Plus the staff that work begins the scenes are brilliant at their job- you can tell they love what they do.
A big mention to Tila, who was so accommodating and friendly through our whole trip! He is a great asset to the company.
We have all had such a wonderful trip and can’t thank everyone enough. We have made long- lasting memories and would love to visit again in the future.

April 27, 2019
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Reply from Lanzarote Retreats

Hello Katherine,

Thank you so much for your fabulous review, we are so happy that you had an amazing time and it was a pleasure to host you and your party.
We will pass on your regards to Tila, he loves the attention.
We would love to welcome you back again in the future.

Lanzarote Retreats

Rated 5 out of 5 stars

We have just come back from our best…

We have just come back from our best family holiday yet at Finca de Arrietta! We stayed in their Eco Twin Yurt and were really impressed with the set-up and feel of the Finca. Super helpful staff and lovely vibe. Our kids adored the pool, which we feared would be too small, but was in fact perfect for kids, while we could relax and read our books in the sun. Lots to explore on the island too. Would definitely recommend it!

April 26, 2019
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Reply from Lanzarote Retreats

Hello Rebecca,

Thank you so much for taking time to review your stay with us at our Eco Twin Yurt,
we are so happy to see that it " ticked all the boxes " and that you and the family had a wonderful time.
We hope to see you all again in the future.

Lanzarote Retreats

Rated 5 out of 5 stars

Great place to stay

Great place to stay - lovely friendly people and really good accommodation. Our only reservation was the return transfer which wasn't really VIP - just a taxi driving too fast. Otherwise brilliant.

April 25, 2019
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Reply from Lanzarote Retreats

Hello Roy,

Thank you for taking time out to post your review on your stay at our Eco Surf Shack, we are happy to see that you had a lovely stay with us, and I will be feeding back to management regarding your experience on your return transfer, I am sorry that this was not VIP and that you had a bad experience. We appreciate the fact that you have brought this to our attention and we will do our best to resolve this and ensure it does not happen again.
We would love to welcome you back in the future

Lanzarote Retreats

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