Lapislily Reviews 3

What a great company to deal with. I found their customer service excellent. I had to return an item and it seems it was my problem doing the earring up, not a fault with the earring! I emailed them and within 20 minutes had a reply expressing regret for my problem and offering to sort it out asap, which they did with frequent updates. I received my replacement earrings today (the others were posted Saturday) and I will definitely make sure I clip them in properly. Thank you so much Lapis and I loved the handwritten note, such a lovely touch. My 70th birthday present is once more restored.

I was expecting 2 months shipping due to it being from the other side of the world, but it only took 2 weeks. Items were neatly and securely packed, and exactly as advertised. Would definitely buy from here again.

I've ordered twice from Lapis Lily and they do the cutest most amazing earrings and they do clip on earrings. I don't have my ears pierced so it's great to have this option. The company is in Australia so if ordering from the UK it takes about 2 weeks but you can download an app called 'Shop' which will track your package.