Laptopbatterydirect Reviews 

521
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, finding batteries perform perfectly, fit well, and significantly extend laptop life. Many highlight the quick dispatch and fast delivery, with items arriving promptly, well-packed, and often including helpful installation tools. The overall service is frequently described as excellent, with people appreciating the seamless ordering process and professional communication. However, some customers noted that a few batteries failed prematurely, becoming defective or losing charge capacity within months. Additionally, a small number of people experienced difficulties with warranty claims or found customer service unhelpful when addressing these product issues.

What people talk about most

Product

Users describe positive interactions with product, with many customers reporting that the batteries work as... See more

Quality

Reviewers highlight positive aspects of quality, with many customers reporting that batteries function well,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast delivery times, often... See more

Order

Customers consistently note positive experiences with order, praising the speed and efficiency of the... See more

Service

Customers had positive experiences with service, consistently describing it as excellent and first-class.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website enabled the selection of the exact variant model of Lenovo laptop that I use, so that gave me the comfort that I was getting the correct replacement battery. It arrived well packed, wit... See more

Company replied

Rated 5 out of 5 stars

Service is first class with clear instructions about use of product and package even included service tools! Postage was fast too. Very happy customer Will recommend to anyone with confidence. Th... See more

Company replied

Rated 5 out of 5 stars

I purchased battery for Dell XPS 13 and I received my new battery in 3 days. The battery was well packed and came with fitting tools. There were helpful battery care instructions and the replacement b... See more

Company replied

Rated 5 out of 5 stars

Over the years I have replaced quite a few batteries in my laptops and I have to admit some of the replacements I purchased were very sub-par. Then I found Laptop Direct, purchased a battery from them... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

521 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(521)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service!!

Fantastic service!!!
Ordered Tuesday afternoon and received it Wednesday morning. Thank you.

February 19, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Wow, that’s lightning-fast! So glad to hear everything arrived so quickly. Thanks for your kind words, and we’re happy we could get your order to you in no time! If you ever need anything again, don’t hesitate to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Great buying experience

Prompt delivery, well packaged, including handy tools for installation. Product as described and pre-charged.

February 19, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thanks for the awesome feedback! It’s great to hear that everything went smoothly for you. We try to make the process as easy and convenient as possible, and it’s fantastic that you appreciated the little extras like the tools and pre-charging. If you need anything else, feel free to let us know!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Highly recommend

Ordering process was simple, price was great, arrived quickly and works perfectly

February 14, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thanks so much for the kind words! We're glad to hear everything worked out well for you. If you ever need anything again, don’t hesitate to reach out. We're always happy to help!

Best regards,
laptopbatterydirect.com.au Team

Rated 4 out of 5 stars

New battery install HP laptop…

Installed new battery into my HP laptop after the original swelled up. Installation process was straight forward and the supply of two screw drivers was nice touch. Early days but so far the battery is working well.

February 16, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your experience! We're glad to hear the installation went smoothly and that you're happy with the battery so far. It's great that the screwdrivers were helpful too! If you need any further assistance or have any questions as you continue using the battery, feel free to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Reasonable price and Excellent…

Reasonable price and Excellent performing replacement battery on my HP laptop.

February 14, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for the positive feedback! We're thrilled to hear that the replacement battery is performing excellently in your HP laptop and that you found it reasonably priced. If you need anything else, feel free to reach out!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Good experience

The battery arrived well packed and on time. Installed properly and worked fine.

January 30, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your review! We're glad to hear that the battery arrived on time, was well packed, and works perfectly after installation. If you need anything else in the future, feel free to reach out!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Good Battery

February 6, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're glad to hear that you're satisfied with the battery. If you need any further assistance, feel free to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Ordered replacement battery for my HP…

Ordered replacement battery for my HP laptop. Arrived in perfect condition and also included required tools to do the job which was not expected and a pleasant surprise. And the battery worked.

February 6, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your positive feedback! We're delighted to hear that the battery arrived in perfect condition and that the included tools were a pleasant surprise. It's great to know the battery is working well for your HP laptop. If you need anything else, don't hesitate to reach out!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Quick service to door…

Quick service the battery looks exactly like the new one and half price too

February 3, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're happy to hear that the battery meets your expectations and that you found it a great value. If you need anything else, feel free to contact us!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Superstar service and exceptional battery

I had an old M6700 that hadn't been used in over 4 years. A company I contract for required control over a Windows machine (I now work on Mac), and I wanted to get everything working again.

The original battery 'wasn't recognised' so I went online for a new battery. Not only were these guys in Australia, they were the cheapest I could find.

I had confidence because they clearly stated which machines their batteries were suitable for.

On the checkout page, I was informed they were on holidays and that there would be a delay in processing my order. Also, they stated that the delivery time would be up to 17 days.

I was OK with all of that and went ahead and ordered. I got my confirmation email, and surprisingly, within 24 hours my order shipped.

From order day to delivery day was just 3 days and this was over the Xmas period.

The battery works perfectly, and I would have no hesitation in ordering from this company again.

January 29, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your detailed experience! We're thrilled to hear that everything went smoothly, from the fast processing to the battery working perfectly. It's great that we could exceed your expectations, even during the holiday season. We look forward to serving you again in the future!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Great quality and lifespan

February 6, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're glad to hear that you're happy with the quality and lifespan of the battery. If you have any further questions or need assistance, feel free to reach out!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Dell replacement battery success!

Dell replacement battery was well priced, was delivered quickly and contained instructions and tools needed for installation. The installation itself was straightforward and without issues. Battery was recognised on boot into Windows 11 and charged successfully to 100%. Thus far the battery is performing as well as the original. Very happy 😊

February 3, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your detailed feedback! We're pleased to hear that the replacement battery met your expectations, and that the installation was smooth and straightforward. It's great that the battery is performing well and charging successfully. We appreciate your trust and are glad to have been able to assist you!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

I bought a L140S for my system76 lemur…

I bought a L140S for my system76 lemur pro. It arrived neatly packed within a week and is working great! My box even had some installation tools like a spudger and small screwdriver.

January 23, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your wonderful feedback! We're thrilled to hear that your L140S arrived neatly packed and is working perfectly with your System76 Lemur Pro. It's great to know that the included installation tools were helpful too! We always aim to make the process as smooth as possible for our customers. If you ever need anything else in the future, don't hesitate to reach out. Thanks again for choosing us, and we hope to serve you again soon!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Delivery time was exceptional

I noticed my old battery was "swelling" inside the laptop and decided it needed to be replaced urgently. A quick search found Laptopbatterydirect, not the cheapest but the reviews were good. My battery was delivered 1.5 days later via Aust post! it turned up with tools to remove the old battery as well! installed and appears to be working well.

January 24, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your experience! We’re glad you noticed the swelling in time and acted quickly to replace the battery. Safety is crucial when dealing with swollen batteries, and we’re happy you found our service reliable.

It’s great to hear the tools included were helpful and that your new battery is installed and working well. If you have any questions or need assistance in the future, don’t hesitate to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Laptop battery review

Arrived on time, great packaging and the laptop battery works great!! Will be buying here again in the future if needed

January 21, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your kind words! We're thrilled to hear that your battery arrived on time, was well-packaged, and is working perfectly.

We look forward to serving you again in the future if you need anything else. Have a great day!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Making life easy!

Reasonably priced, quick service and plenty of helpful information, I am very pleased with the product.

January 21, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your kind words! We're thrilled to hear that you found our service quick and helpful, and that you're pleased with the product. If you need any further assistance, feel free to reach out. Enjoy your purchase!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Fast delivery

Purchased replacement battery for Dell P70F001 laptop, Type A. Fast delivery and battery works well. Website very clear for selecting correct battery among 3 possible types.

January 10, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback!

We're delighted to hear that your experience with us was smooth and efficient. It's great to know that our website helped you easily identify the correct battery for your Dell P70F001 laptop, and that the fast delivery and functionality of the replacement battery met your expectations.

If you have any further questions or need assistance in the future, feel free to reach out. We're always here to help!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Fast & reliable

Fast reliable and a breeze to do business with. My battery was picked,packed, and delivered within days even over the New Year holiday. A perfect fit for my computer quality battery works well.

December 31, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your kind feedback! We're thrilled to hear that your experience was smooth and that the battery fits perfectly and is working well. We strive to offer quick and reliable service, and it's great to know we succeeded even during the busy holiday season.

We appreciate your trust in us and look forward to serving you again in the future!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Quick turnaround and working perfectly

Sent promptly and arrived the same week it was ordered. I've been putting up with a failing OEM battery in a Dell XPS13 notebook for two years and finally made the call to replace it. Since swapping it out I can now consistently get 4-6 hours of use for the first time since owning it.

January 3, 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your positive experience! We're thrilled to hear that the new battery has made such a difference and is providing you with reliable usage on your Dell XPS13. It's always great to know that our products are helping to extend the life of your devices.

If you ever need assistance in the future or decide to purchase other products, don't hesitate to reach out. We're here to help!

Thanks again for choosing us!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Good product and seamless install

Good product and seamless install. Well done.

December 1, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your positive feedback! We're thrilled to hear that you're satisfied with the product and the installation process. If you ever need any further assistance or have more questions in the future, feel free to reach out. We're here to help!

Best regards,
laptopbatterydirect.com.au Team

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