While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their quality and accuracy, often noting that items are exactly as described and perform well. Many consumers highlight the efficient delivery service, with orders arriving quickly and often sooner than anticipated, well-packaged, and with good tracking updates. The overall ordering process is described as easy and the customer service is consistently rated as very satisfactory. However, some customers also noted issues with receiving incorrect parts or products that did not match the original equipment manufacturer (OEM) specifications as expected. A few people experienced defective products or batteries that failed shortly after installation. Additionally, some reviewers mentioned longer than expected delivery times for their orders.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers received authentic, high-quality parts that... See more

Delivery service

Consumers generally find the delivery service to be positive, often highlighting quick shipping and efficient... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers received authentic,... See more

Order

Reviewers mention positive feedback about their orders. Many customers report that the ordering process was... See more

Service

Clients share positive opinions on service, frequently highlighting quick, efficient, and prompt service,... See more

Based on these reviews

Rated 5 out of 5 stars

Website was easy to navigate, compatible models for the parts were clearly listed. Product arrived in the expected time frame and were well packaged. The email (automatic or not) from the owner th... See more

Rated 5 out of 5 stars

Package arrived quite quickly and was packaged very securely. As long as the laptop battery (Dell Inspiron replacement) lasts well for the next few years, I will definitely consider ordering from Lapt... See more

Rated 5 out of 5 stars

I received the battery I ordered in a short amount of time and it arrived in excellent condition. I was also able to get a discount because I bought a battery from Laptopparts.ca before, and they send... See more

Rated 5 out of 5 stars

Order came quicker than expected. Got lots of updates on where it was. Very pleasant experience. Will use them again for any other computer needs.


Company details

  1. Electronic Parts Supplier

Information provided by various external sources

LaptopParts.ca is the largest reseller of brand name replacement parts in Canada. We have the largest inventory in Canada of Laptop Parts available online.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

185 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No issues with order

No issues with order. Received within less than 48hours. Changed battery and everything seems to be working fine after a little over a week now.

November 17, 2025
Unprompted review
Advertisement
Rated 3 out of 5 stars

Read the description carefully!

This was not a genuine Apple magsafe charger, which in hindsight I can see how they were a bit sneaky with the title/description (ie this is an apple COMPATIBLE charger, not a genuine apple charger). However, it came relatively on time and seems to work.

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Happy Customer

The screen and battery I needed were easy to find and identify on the website during my search. The processing was within a day and I was given confirmation of a delivery and a tracking number promptly. The order was delivered on time and was correct. What more can you ask for? My computer is now like new and I don't have to buy a new one! Thank you laptopparts.ca.

November 1, 2025
Unprompted review
Advertisement
Advertisement
Advertisement
Advertisement
Rated 2 out of 5 stars

Wrong battery

The battery connector does not match my laptop. I've contacted LaptopParts and am working on a solution with them.

September 22, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look