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I need to rectify my previous review and state that I didn’t inform Laptronics about the minor moisture evidence, just that the keyboard had been soaked.
The motherboard is now posting however despite the help of Laptronics.
Incredibly helpful. Sent me a direct link to buy a verified laptop part so I could install it myself.
Laptronics / GeniusParts provides excellent service in IT hardware and replacement components. Their customer support is quick, knowledgeable, and always focused on client satisfaction. I personally exchanged with Jamie, who was absolutely outstanding — professional, friendly, and very helpful. Orders are handled smoothly with reliable delivery. I highly recommend them.
My ACER laptop needed help and when I discovered Laptronics could repair it I was so relieved. It was securely collected by a courier and when the engineer had examined it to find the problem, I was advised with the costs. It was complicated to repair it, but I was kept in touch with the progress. The Operations Director was very good and understanding of the urgency to get my laptop working and returned to me. So pleased to have it back and working a treat. Well done to all concerned.
I had a problem with my Acer laptop that was out of warranty. I was referred to Laptronics UK. It was a smooth process and an affordable quotation. I agreed to go ahead for Laptronics UK to fix the problem. The companies Team were all very helpful and prompt to reply to my questions. I received my laptop back clean and in working condition. I cannot fault this company and recommend them to anyone who has Acer laptop problems. Very pleased with the customer service and the result.
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