Laser Corporation Reviews 

473
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a truly great experience with this company, often mentioning the seamless and straightforward overall shopping process. Customers frequently praise the impressively fast delivery times, smooth website navigation, and very competitive pricing on a wide variety of purchases. Many people also mention that the items received are securely packaged, built with great quality, and work exceptionally well for daily use. However, some customers also noted occasional frustrating issues with receiving faulty or incorrect merchandise that required complicated returns. A few reviewers experienced noticeable delays with shipping services, tracking their active packages, or receiving helpful responses regarding missing items.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive as advertised and work very... See more

Delivery service

Users describe positive interactions with delivery service, highlighting consistently fast shipping times and... See more

Price

Customers had positive experiences with price, highlighting that the items are very competitive compared to... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are working well and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This little speaker & 2 microphones pump out a better sound than I ever could have imagined! For the price & delivery - it will be a real winner on Christmas Day as the Grandaughters sing kara... See more

Company replied

Rated 5 out of 5 stars

Very easy to order, fantastic price on 6 item deal with free fully automated tracking. Very well packed items too. Tops marks on all fronts.

Company replied

Rated 5 out of 5 stars

Easy website to use and the products are amazing! The smart door handle is the best thing ever with the easiest installation

Company replied

Rated 5 out of 5 stars

Very fast service. This remote being the larger remote for the dvd . Should be the stock remote as the one that comes with the dvd is very small and hard to operate.

Company replied


Company details

  1. Electronics Store
  2. Computer Accessories Store
  3. Electronics Company
  4. Home Improvement Store
  5. Home Theater Store
  6. Home Audio Store

Written by the company

Laser Corporation, founded in 1987, is a proudly Australian-owned brand and a leading name in consumer electronics and IT accessories. For more than 35 years, we’ve created reliable, affordable, and easy-to-use technology for homes, offices, and life on the go. Our diverse range includes Smart Home products such as smart bulbs, smart lighting, smart powerboards, smart door locks, and home security cameras; Audio and Home Entertainment solutions including Bluetooth soundbars, portable Bluetooth speakers, headphones, karaoke microphones, and floor speakers; Computing and IT accessories such as USB-C hubs, network cables, storage devices, and mechanical keyboards; mobile essentials like AC chargers, charging stations, car chargers, power banks, and wireless chargers; plus wearables, health and fitness devices, e-scooters, pet tech, and more. Designed in Sydney and supported by local warehousing, Laser products are built to meet Australian standards with fast delivery and responsive customer support. Our experienced teams in Hong Kong and China oversee sourcing, compliance, and manufacturing to ensure consistent quality and the ability to bring new technology to market quickly. We partner with leading Australian retailers, online marketplaces, and industry resellers, making Laser products accessible nationwide through stores like JB Hi-Fi, Big W, Bunnings, and Amazon Australia. Agile and innovative, we keep pace with emerging consumer technology trends while delivering practical solutions for everyday use. Sustainability and compliance underpin our operations. Every product is backed by an Australian warranty, undergoes rigorous quality testing, and is designed with durability in mind to reduce waste. Whether you’re upgrading home entertainment, building a smart home, equipping your workspace, or looking for reliable tech accessories, Laser delivers products you can trust—supported by decades of experience and a commitment to customer satisfaction. Explore our full range, product manuals, and support resources at laserco.com.au.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

473 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(473)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

They arrived

December 27, 2024
Laser Corporation logo

Reply from Laser Corporation

Appreciate the update, John! 🚀 Hope you're enjoying your order—let us know if you need anything. 😊

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Rated 1 out of 5 stars

I bought 5 cameras and 2 have failed

I bought 5 cameras and 2 have failed. No help from online customer support - I will need to go to Consumer Affairs now - Very Disappointing

December 27, 2024
Unprompted review
Laser Corporation logo

Reply from Laser Corporation

That’s definitely not the experience we want you to have, Bettina. We take product reliability and customer support very seriously. Please reach out to our team at support@laserco.com.au so we can assist you in resolving this promptly. We’re here to help.

Rated 3 out of 5 stars

Unfortunately the part told to buy…

Unfortunately the part told to buy wasn't correct for the purpose I explained to serviceman, I wasted Money unfortunately. Thanks Regards

November 25, 2024
Laser Corporation logo

Reply from Laser Corporation

Tony, we appreciate your feedback and understand how frustrating this must be. If the part isn’t suitable for your needs, please reach out to support@laserco.com.au, and we’ll do our best to assist you with a better solution.

Rated 1 out of 5 stars

Was out for delivery on the 1st Nov…

Was out for delivery on the 1st Nov here we are 17 days later still waiting pretty sure my town isn't that big

November 18, 2024
Unprompted review
Laser Corporation logo

Reply from Laser Corporation

Bridget, that’s definitely not the experience we want for our customers. We’re actively following up with the courier to resolve this. Please reach out to support@laserco.com.au so we can provide you with the latest updates.

Rated 4 out of 5 stars

excellent value

Watch is good and excellent value. Ordered white, received beige color with spare pink band would like a white band sent out

October 26, 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for your feedback, Kerri! We’re glad you found the watch to be excellent value. Apologies for the mix-up in color—we appreciate your understanding and hope you enjoy the product!

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Rated 5 out of 5 stars

Good product but delivery is no good.

Products is good and same with big w but price is cheaper.
Delivery is not good enough, long time to wait.

October 25, 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for your feedback, Edward! We're glad you’re happy with the product and pricing. We’ll take your comments on delivery time into account as we work to improve. Appreciate your support!

Rated 2 out of 5 stars

.Poor instructions manual

.Poor instructions manual,
.Image constantly freezing
At least the bell works

August 28, 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for your feedback, Isaac. We’re sorry to hear about the issues you’re experiencing. We’re here to help and would be happy to provide additional support or guidance. Please feel free to reach out to us at support@laserco.com.au, and we’ll assist further.

Rated 5 out of 5 stars

It was good

It was good - would be better if it came with a hdtv to usbc adapter.

September 26, 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks, Emily! Glad you had a good experience. We appreciate the suggestion about the HDTV to USB-C adapter and will definitely take it on board!

Rated 5 out of 5 stars

Testing the Wireless Reversing Camera

Prompt delivery, good communication and company reputation together with prior experience with Laser is why I gave it five stars.

The camera was purchased to install on the rear of a teardrop caravan. Pairing of the camera with screen was simple and attaching the camera to the rear licence plate was quite easy.

The instruction book that came with the product was lacking in detail and setting up the screen was both time consuming and frustrating. An online video I found was more useful. Once set up the camera functioned well although the resolution really needs upgrading to a better quality. It is quite grainy which may be related to the distance the camera is from the screen. A longer that 60 second screen on period would be useful especially for those learning to reverse for the first time.

If a caravan is not used for some time the camera needs to be woken up manually by tapping on it since closing a car door as suggested is not sufficient to wake it up. With regular use this should not be a real issue.

The solar charging system works very well and once the screen is set up the product works as advertised.

The inclusion of guidance lines on the screen really helps reverse a caravan well. Again, a higher resolution lens on the camera might improve the on screen sharpness. Rated by the writer 7/10.

September 13, 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for the detailed review, Thomas! We appreciate your feedback on the Wireless Reversing Camera, and we're glad to hear it’s working well for your caravan. We'll definitely take your suggestions on board to improve the user experience. Enjoy the road ahead!

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Rated 5 out of 5 stars

Item as described competitive pricing

Item as described competitive pricing. Super quick postage arrived in time for Father’s Day :)

August 26, 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks, Nicole! We're glad to hear everything arrived on time for Father's Day and that you're happy with the product and pricing. Enjoy the celebration!

Rated 4 out of 5 stars

Roxanne of the online sales team was…

Roxanne of the online sales team was highly accommodating and promptly addressed any concerns I had.

August 27, 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks, Daniel! Roxanne will be thrilled to hear your kind words. We're glad she could assist you promptly!

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Rated 5 out of 5 stars

Thanks team

Thanks team, great price and quick shipping! Just finished installing the new smart RGB downlights around the house and it’s awesome!

August 27, 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks, Phill! Glad to hear you're loving the new smart RGB downlights. Enjoy the new lighting setup!

Rated 5 out of 5 stars

Great experience

Great experience
I lost our remote and the customer service rep was able to help me really quickly. Thank you!

July 3, 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for sharing your great experience, Blair and Sinead! We're glad our customer service was able to help you quickly. Enjoy your new remote!

Rated 5 out of 5 stars

Granddaughter very happy with her…

Granddaughter very happy with her replacement tablet

June 29, 2024
Laser Corporation logo

Reply from Laser Corporation

Thank you, Jane Tilley, for your 5-star review! 😊 We're thrilled to hear that your granddaughter is very happy with her replacement tablet. If you need any further assistance, feel free to reach out.

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Rated 5 out of 5 stars

Helpful Sales people when phoning them

Helpful Sales people when phoning them. 2 Sending the orders very promptly delivered.

July 2, 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for the review, Graham! 😊 We're glad our sales team was helpful and that your orders were delivered promptly!

Rated 5 out of 5 stars

Was an easy experience

Was an easy experience. Shipping was free and fast. The product meets expectations and at the price value for money

June 27, 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for the fantastic review, Prashant! 😊 We're thrilled to hear that everything met your expectations and you found value for your money!

Rated 5 out of 5 stars

Very good set top box

Very good set top box. Easy to set up. Gives good pictures. Delivery was super quick.

June 29, 2024
Laser Corporation logo

Reply from Laser Corporation

Thanks for the great review, Gary! 😊 We're happy to hear you're enjoying the set-top box and that the delivery was super quick!

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