LaserPecker Reviews 1,271

Thank You dear LIN for resolving my issue with my order
I really appreciate whatever You did for Me
God Bless You dear LIN
HAPPY THANKSGIVING 🦃 🍁🍽

Received my order in good time despite its being one of their busy times, during black Friday event.
Was missing the Bluetooth adaptor that's was meant to be included, but a few emails later with Emily in after sales the adaptor was sent through within a few days. Great customer service, will definitely be recommending laser pecker to anyone who asks.

The fastes and kindly way you solve my problem, thamnks

Thank you for your help and quick repsonds dear laser pecker Team and especially gloria

Excellent service. There was a small issue with my delivery and within 12 hours I had a replacement on the way. I cannot ask for better service

After an update, my Laserpecker LP5 broke down. The Laserpecker support team confirmed the issue after several tests and asked me to return the device for repair or replacement. A special thanks to Kita for their valuable help and support, which made the whole process simple and pleasant.

Working with Tina was an outstanding experience. Her customer service was amazing; she combined deep knowledge with a kind, responsive, and collaborative approach. A true A+ professional in every sense.

By far the best support I have ever experienced as a customer! Emily's response was quick, extremely friendly, and so constructive! I ordered the LP5 with a few extras. I accidentally ordered one extra twice and one from another LaserPecker by mistake. The support team pointed this out to me and, after consulting with me,
adjusted the order to make it work best for me. I am absolutely overwhelmed! I can only give the best rating and highly recommend LaserPecker as a company! Kudos to Emily, who helped me tremendously! With LaserPecker as my team, I am even more excited to get started in the world of lasers!

Great product. Easy to use

Had a great experience with customer service and Camille was very helpful in in finding that I could order the rotary extension even though it's said it was sold out.

Lin was an actual god send and got my laser head replaced very quickly.
Support was amazing

Only not 5 stars because the firmware update is was caused the issue.

Bought a laser pecker 4, after seeing an Ad showing it turned to the side engraving larger glasses upright. The rotary wouldn't turn until the firmware update was completed, but once completed, the laser would not allow me to laser with the guard off, as the advert showed. After contacting laserpecker, I have had min response and am now stuck with a laser that is useless to me. A waste of money, and a terrible customer service. False advertising. After waiting so long for a response it is now past the returns date, so I am stuck with a machine that doesnt do what it was advertised it could do. If you want this to laser upright products due to their size, avoid avoid avoid.

I ordered a dongle to use my LP2 with design space on my pc.
8 days after ordering and paying for it I had still not received it - E-mail to Laserpecker service desk - NO response after 2 days.
Order cancelled & reimbursed by Paypal
Really shoddy way to treat customers - Won't buy any Lserpecker product ever again

Gloria is the best customers service we have ever recieved, from any product or brand. She has always been so kind with us and really helpfull. We made a lot of questions to Gloria, and she has solved all of them, one by one, so we are extremely grateful with Gloria.
Thanks for your kindness and time Gloria!!

Camille assisted effortlessly in resolving the problem. As ever, a pleasure to deal with a dedicated customer service.

Camille always provides excellent service; she is a wonderful person, very kind and attentive to her customers. Thanks to her, contacting LaserPecker becomes a very pleasant experience.

I am very satisfied with Camille's support.
Camille's assistance was very helpful.