LashBase Reviews 

Love love love lashbase!!

Amazing products, fast delivery (even without rush option) & all the staff a friendly and helpful when you need it. Couldn’t fault them

Have used Lashbase for about 6+years. Never had any problems and there products are excellent! My number one lash supplier!

I've been using lashbase for a long time now for my business, and have never had any issues. The best thing about the company is how easy it is to get in touch with them and the quick responses if you ever have any questions.

Great customer services, lash lift products are really good with great results

I love Lashbase! I have been using their products for 8 years now and think both their customer service AND their products are absolutely fab. They truly care about their customers and product feedback and are the best in the biz for all things lashes.

Wouldn’t use anyother brand of lashes or adhesive, been lashing for 4 years & only found LashBase after a year but everything improved using their products.

Absolutely love the tweezer guarantee as any lash tech will know the horror of dropping them so they no longer work!!!

I have used LashBase happily for years since being a learner. Having started with another brand I quickly switched over and I'm so glad I did, the difference was exceptional. I have such high praise from the way the products work, the excellent customer service, also how transparent the owner is when things don't go to plan. Things go out of stock during big sales something but usually quickly replaced, and able to 'notify me'. I think LashBase is excellent for all levers of lash techs due to the variety of adhesives and other products they sell, like lashlift solutions and shield. I've never had a problem with LashBase and will continue to use them!

I absolutely love lashbase products their pro made lashes are just beautiful, if i have ever had any problems over the years (have used them for a loooooooong time) the customer service team has been super quick to send a replacement or help me out they are very kind, also just recently got an order and i had THE cutest wee hand sanitizer freebie which smells amazing - highly recommend

The best brand ! You can really tell how much they truly care about there customers! Always super fast shipping & always arrive perfectly

The best lash brand by far!! I’ve been using lash base since I started 3 years ago. Absolutely swear by all their products. The results never fail and all my clients LOVE the outcome. 10/10 from me!! Xxx

Not a single bad word to say about LashBase!

I have chosen LashBase as my supplier since 2022 and I have never had a single problem. Hands down the best supplier in the industry, not only for the products and training themselves but also the constant support, help and guidance they offer the industry.

I’ll never even look elsewhere!

I have ordered from this company for many years now. Their products are high quality. Their customer service is amazing. I've had a delivery issue in the past (not lashbase's fault) and they sorted it on the day for next day delivery. Very reliable and understanding.

Someone needs to get back to me before I take this extremely further. 3 clients allergic reactions AFTER patch tests. 1 client lashes completely flat after lash lift not even 24 hours ago. I have evidence. I swore by the lash base normal lash lifting products as I’m a professional, I switched to the pro range. The same product just the fact the timings were shorter. Step 2 has all the same products in as the orignal step 2 that isn’t the pro range. Where as step 1 has the same and a few more chemicals than step 1 on the original lifting kit that isn’t pro. I want a full refund this order, I will be warning other technicians not to use, even after patch tests, my clients are sat in A&E for hours getting their eyes flushed out! I have been a lash technician for 5 years and this has never happened to me in my life. Same with lifts dropping after not even 24hours. There is no clear guidance on website that there are more chemicals in one pack than the other. This is a dangerous product. I followed all timings correctly and again swear by the original method so I’m lost for words.

I had an allergic reaction to their lash cleanser - I do not have sensitive skin and have never experienced this with any other products before. I left a polite review on their website to warn others which has mysteriously been deleted. Retention of lash extensions is also not great.

After a mishap at a formerly trusted salon, I've decided to start dying my lashes and brows again at home.
I'm impressed for many reasons - speed of service and delivery, value for money (especially RefectoCil, which was my favoured brand), choice of items to build my home kit, and the quality of the goods. Massive bonus points for the lovely packaging!

Highly recommend on all counts.

Brilliant products and good delivery

I purchased their DIY lashes, and while the lashes themselves are brilliant (so far) the bond and seal are by far the worst I have ever experienced. Lashes stay sticky, stick together by folding in and end up coming off. Customer service say it's me using too much of the bond but I've never had the issue with any other DIY lash ssuppliers. They also say that the bond is designed to be tacky so that it prolongs the wear time of the lashes. This is the opposite of what your website says about the bond and seal, and it's also not what any clusters are meant to be like. They aren't meant to be tacky, that's why you use a seal! So Lashbase- you need to rethink your bond and seal, and perhaps train your staff to stop them coming out with ridiculous statements that make you look like uneducated liars.

Fast delivery with no rush option, good quality products and welcoming brand.

I have never known a company more committed to looking after their clientele!

They are so genuine and always looking out for us lash techs!

The team are always on hand to help with enquires and you never have any trouble contacting them!

They are always celebrating with competitions, give always and constant discount codes!

I’d never use anyone else!

would just like to say how great and responsive the lash base team have been regards me needing to return a item and get a refund. everything had happened so quickly and everyone has been very lovely and quick to help me and reply to emails and messages x