High quality product. It was exactly what I ordered, the embroidery was beautiful, and the materials were high quality. It took quite a while to arrive (20 days after order was placed), likely because... See more
Company replied
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Review summary
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Reviews shaping this summary
I love the selection and the ordering part being easy. However, I had ordered this on April 20th and have still not received a shipping confirmation. It had said it would be shipped in 5 days. I need... See more
Company replied
The dresses came much more quickly than I anticipated. I ordered on a Saturday night and they made it to me by Thursday evening. I was disappointed because I was swimming in both the bra-let top piece... See more
Company replied
We live in the United States. The shipping was so fast! We needed the outfit quickly for an upcoming wedding, and it took 5 days to get delivered. Ordered on Sunday evening and received the package Fr... See more
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Company details
Written by the company
We set up this fashion house with the aim of ensuring that women living outside India had access to modern, ethnic fashion. We draw on our artisanal heritage and deep-rooted ethnic fashion—the sharara and the gharara, the salwar and the churidaar, the kurta and the sherwani—and translate them into forward-thinking style statements. Our lighter, brighter floral prints, which are both minimal and sophisticated, or our heavily embellished kurtas and shararas - embody the spirit of the modern woman who believes in effortless chic with a gentle touch of tradition. At Lashkaraa, the marriage of heritage and contemporary style compels us to redefine ethnic wear.
Contact info
Surat, India
- 888-379-2166
- info@lashkaraa.com
- lashkaraa.com
3.9
Great
2K reviews
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Replied to 35% of negative reviews
Typically replies within 24 hours
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Very disappointing customer service
I recently ordered two lehengas as a first time customer couple days ago. They had a promotion that popped up saying if I enrolled my email. I will get 10% off.
I am put in my email and a 10% coupon code did generate, but I thought it will automatically be applied in my cart so I submitted the order and then realized that I did not get my 10% off. I emailed them that very night to see if they can just credit me 10% off. The customer service representative said that that cannot happen since the order is already submitted and refused to give me 10% off.
When I asked if I can cancel the order and redo it, he said to pass the 24 hours so I will not get my full refund
I am very disappointed at this type of customer service
How easy is it for them just to give a 10% off which is probably $29 credit back to my credit card
They can also even give me a store credit of $29 for future shopping
I will most likely not use this website again just because of lack of customer service
I hope my orders are arrived as described, and the correct sizing. I was just reading all the other reviews and I see that some people do have issues with sizing.!
April 8, 2026
Unprompted review
Reply from LASHKARAA
Hello Simmi, we’re sorry to hear about your experience and regret the inconvenience caused. The discount code generated through the promotion does need to be applied manually at checkout, and we understand there may have been some confusion around this during the process.
While our policies limit post-order adjustments, as a gesture of goodwill, we have issued the 10% amount to you in the form of store credit. We appreciate you bringing this to our attention and value your feedback.
Beautifully made saree
Beautifully made saree. Exquisite detail. Looks exactly like pictures on web site. Excellent communication with vendor.
April 1, 2026
Unprompted review
Reply from LASHKARAA
Hello Sue,
We’re delighted to know the saree met your expectations in both craftsmanship and detail, and that it matched what you saw on our website. It’s equally rewarding to hear that your experience communicating with our team was smooth and satisfactory. Your feedback truly means a lot to us.
The prompt response
April 2, 2026
Reply from LASHKARAA
Hello Candice, we’re pleased to know you appreciated our quick response.
Providing timely and helpful support is always our priority, and your feedback means a lot to the team. Thank you for choosing Lashkaraa
Lashkara is one of those sites where you get exactly what you pay for and more!!
Amazing service amazing products just amazing!!
April 2, 2026
Reply from LASHKARAA
Hello Emily, we truly appreciate your wonderful feedback!
It’s rewarding to know that you found both our products and service to exceed expectations. Your kind words inspire our team to continue delivering quality and care in every order. Thank you for your trust in Lashkaraa
Beautiful outfit
Beautiful outfit, exactly as shown on website. Fit was perfect.
Easy to order and delivered without any problems to UK
April 7, 2026
Unprompted review
Reply from LASHKARAA
Hello Suj, we’re delighted to hear that you loved your outfit and that it matched your expectations just as shown on our website.
It’s wonderful to know the fit was perfect and that your ordering and delivery experience to the UK was smooth and hassle-free. Your kind words truly mean a lot to us. Thank you for choosing Lashkaraa ✨
Reply from LASHKARAA
Hello Margaret, we’re happy to know you had a smooth experience navigating our website and found our customer support team prompt and helpful.
Your appreciation encourages us to keep improving every step of the way. Thank you for your valuable feedback and for choosing Lashkaraa
Top of my love list
Top of my love list . Beautifully designed and very good material. If someone try they will never regret. And honestly , it’s not someone pay me to say that. I am always love clothing and I use online offline platforms to check .
March 27, 2026
Unprompted review
Reply from LASHKARAA
Hello Rawshon, we’re truly delighted to hear how much you loved the design and quality of your purchase!
Your genuine appreciation means a lot to us, especially coming from someone with a keen eye for fashion. Honest feedback like yours helps build trust and motivates us to keep delivering the best. Thank you for choosing Lashkaraa
Great purchase
The item arrived even before expected. The outfit was perfect and exactly like the picture, and the material was good quality. Very happy with this purchase and I would trust buying from here again. I also received a travel garment bag which is handy.
Size - I would advise sizing up (which I did)
April 1, 2026
Reply from LASHKARAA
Hi Jahanara, thank you so much for your wonderful feedback! We’re delighted to hear your order arrived earlier than expected and that you were happy with the quality and overall look of the outfit.
We also appreciate you sharing your sizing tip; it can be very helpful for other customers. We’re glad you found the garment bag useful as well!
Your trust means a lot to us, and we look forward to serving you again!
Reply from LASHKARAA
Hello Amy, we’re thrilled to hear that you had a fantastic delivery experience with us.
Thank you for your kind feedback—we truly appreciate your support and look forward to serving you again soon.
Fits perfectly and came with a case for…
Fits perfectly and came with a case for the outfit pieces
April 1, 2026
Reply from LASHKARAA
Hello Mollie,
We’re delighted to hear that the outfit fits you perfectly and that you’re pleased with the included case. Thank you for your kind words and for choosing Lashkaraa—we truly appreciate your feedback and support.
Amazing experience with Lashkara-This…
Amazing experience with Lashkara-This is my 3rd purchase through Laskkara
Amazing collection and fitting
March 18, 2026
Reply from LASHKARAA
Hi Soujanya, thank you so much for your continued support!
It’s wonderful to know you loved the collection and the fit. We truly appreciate your trust and look forward to serving you again!
Colors were not as vibrant as the video…
Colors were not as vibrant as the video and pictures
March 20, 2026
Reply from LASHKARAA
Hi Romonna, we’re sorry to hear about your experience. If you feel the color differs from what was shown, we kindly request that you share images by replying to the email sent by our team.
We’ll be happy to review this for you and assist you further.
Reply from LASHKARAA
Hello Priyanca, we’re thrilled to hear your feedback!
We’re glad to hear that you found the outfit’s quality amazing, as we always strive to meet the high standards shown on our website.
Reply from LASHKARAA
Hello Rani, thank you for your lovely feedback!
We’re so glad to hear that you like the outfit, and it means a lot to us.
Sharara
Response to dealing with an enquiry was fantastic polite and very helpful
Love my suit can't wait to send pics to lashkaraa 2nd may
April 4, 2026
Unprompted review
Reply from LASHKARAA
Hello Kamljit, we love your feedback!
We’re delighted to hear that you found our team helpful and polite, and that you love your suit. We’re excited to see your photos and truly appreciate your support!
Reply from LASHKARAA
Hello Praveena, thank you for your lovely feedback!
We’re so pleased to hear that you love the fit and that the outfit suited you well. We truly appreciate your support and look forward to welcoming you again.
Excellent service 👏👏
April 6, 2026
Reply from LASHKARAA
Hello Sue, thank you for your wonderful feedback!
We’re delighted to hear that you had an excellent experience with our service. Your support means a lot to us, and we look forward to serving you again soon.
Always a pleasure ordering
Always a pleasure ordering. Customer service is wonderful. Can’t wait to get my 2 outfits!
April 5, 2026
Reply from LASHKARAA
Hello Tracy, thank you for your wonderful feedback.
We’re delighted to hear that our customer service team was able to assist you and that you had a pleasant ordering experience. We’re equally excited to deliver your outfits and hope you love them once they arrive!
I am extremely disappointed with my…
I am extremely disappointed with my experience with Lashkaraa.
I returned an item exactly as per their instructions, yet I am still waiting for a refund of £160 over two months later. Tracking clearly confirms that the parcel has reached their country, so the delay is entirely on their end.
Despite multiple follow-ups, I have received nothing but vague responses and excuses, with no clear resolution or timeline provided. Being continuously fobbed off like this is unacceptable.
While the clothing may appear visually appealing, the quality does not match expectations, and more importantly, the returns and customer service process is extremely poor.
This has left me out of pocket and frustrated. If this is not resolved promptly, I will have no choice but to pursue further action.
I would not recommend this company based on my experience.
February 2, 2026
Unprompted review
Reply from LASHKARAA
Hello Sheena, We’re sorry to hear about your experience and understand your frustration. However, we were unable to locate any order associated with the name used for this review.
We kindly request that you contact our customer support team at info@lashkaraa.com with your order details so we can investigate this matter further.
Additionally, while tracking may indicate that the parcel has reached the destination country, it must still be delivered to our facility before we can proceed with the next steps in the return and refund process. Please note that return shipments may involve multiple stages, including customs clearance, which can cause delays. As the return shipping is handled by third-party carriers, we unfortunately do not have control over these timelines.
Our support team will be happy to assist you further once we receive your details.
Lashkaraa’s customer service help was amazing.
Lashkaraa’s customer service help was so exemplary. I had many questions about sizing and arrival times, and my questions were answered with thought and care. I definitely recommend ordering from Lashkaara!
March 31, 2026
Unprompted review
Reply from LASHKARAA
Hi Maanasi, thank you for your kind feedback!
We’re glad our team could assist you with your queries and provide the support you needed throughout your purchase; we always strive to provide the best possible help to our customers.
Your recommendation truly means a lot to us, and we appreciate your support!
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