High quality product. It was exactly what I ordered, the embroidery was beautiful, and the materials were high quality. It took quite a while to arrive (20 days after order was placed), likely because... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love the selection and the ordering part being easy. However, I had ordered this on April 20th and have still not received a shipping confirmation. It had said it would be shipped in 5 days. I need... See more
Company replied
The dresses came much more quickly than I anticipated. I ordered on a Saturday night and they made it to me by Thursday evening. I was disappointed because I was swimming in both the bra-let top piece... See more
Company replied
We live in the United States. The shipping was so fast! We needed the outfit quickly for an upcoming wedding, and it took 5 days to get delivered. Ordered on Sunday evening and received the package Fr... See more
Company replied
Company details
Written by the company
We set up this fashion house with the aim of ensuring that women living outside India had access to modern, ethnic fashion. We draw on our artisanal heritage and deep-rooted ethnic fashion—the sharara and the gharara, the salwar and the churidaar, the kurta and the sherwani—and translate them into forward-thinking style statements. Our lighter, brighter floral prints, which are both minimal and sophisticated, or our heavily embellished kurtas and shararas - embody the spirit of the modern woman who believes in effortless chic with a gentle touch of tradition. At Lashkaraa, the marriage of heritage and contemporary style compels us to redefine ethnic wear.
Contact info
Surat, India
- 888-379-2166
- info@lashkaraa.com
- lashkaraa.com
3.9
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor experience with Lashkaraa
Poor experience with Lashkaraa. The outfit quality didn’t match the pictures, sizing was off, and customer service was unhelpful with returns. Very disappointing.
April 16, 2026
Unprompted review
Reply from LASHKARAA
Dear Metaksha, thank you for sharing your feedback.
We’re unable to locate any order under the provided name in our records, and we have not received any communication under this name at the moment. We kindly request you to please verify if your order was placed with Lashkaraa and share your order details with us.
If you have any concerns, please feel free to reach out to our customer support team at info@lashkaraa.com so we can assist you further.
Reply from LASHKARAA
Dear Sameen, thank you for sharing your feedback.
We’re glad to hear that you had a good experience with our customer service. Your support means a lot to us.
We look forward to serving you again.
I never received my delivery
I never received my delivery! I spent 280 dollars and I do not see it anywhere. I have reached out to customer service and no response. I am very upset. this is terrible and I need these saris for a wedding next weekend. At least I should get a response.
April 14, 2026
Reply from LASHKARAA
Dear Rajshri, thank you for sharing your feedback.
We apologize for the slight delay and understand your concern, especially with your upcoming event. Please be assured that our team is actively working on your order and prioritizing it to ensure it reaches you at the earliest.
Our team has responded to your email with an update. Once your order is shipped, you will be notified along with the tracking details.
Fit and quality were great
Fit and quality were great! I was testing this site out by ordering just one outfit, but now I can order a few more.
April 15, 2026
Reply from LASHKARAA
Dear Amanpreet, thank you for sharing your feedback.
We’re delighted to hear that you loved the fit and quality of your outfit. It’s great to know your first experience with us met your expectations.
We look forward to serving you again with more beautiful outfits.
Communication with lashkara is so…
Communication with lashkara is so great. They communicated so quickly and made sure the measurements i provided were correct so they can stitch it to my size.
April 9, 2026
Reply from LASHKARAA
Dear Sehrish, thank you for sharing your feedback.
We’re delighted to hear that you had a great experience with our communication and that our team could assist you with your measurements to ensure the perfect fit. Your kind words truly mean a lot to us.
We look forward to serving you again.
They were efficient and started work…
They were efficient and started work right away I'm just hoping it arrives on time
April 11, 2026
Reply from LASHKARAA
Dear Jamal, thank you for sharing your feedback.
We’re glad to hear that you found our team efficient. Please rest assured that we are working as per the committed timelines, and your order is being processed accordingly to reach you on time.
We look forward to serving you again.
The customer service and the website is…
The customer service and the website is excellent. Questions were answered within 24 hours and the parcel arrived much quicker than I expected.
The quality of the garment is wow. I love it. Highly recommended and I wouldn't hesitate to buy from you again. I couldn't have found this beautiful lengha in London.
April 20, 2026
Reply from LASHKARAA
Dear Mr Sunassee, thank you for sharing your wonderful feedback.
We’re delighted to hear that you had an excellent experience with our customer service and website, and that your order arrived sooner than expected. It’s especially great to know that you loved the quality of your outfit.
Your kind words and recommendation truly mean a lot to us. We look forward to serving you again.
I placed an order about over a week and…
I placed an order about over a week and I have yet to obtain further information. This causes stress as I don't know what is going on with my purchase once I paid.
April 14, 2026
Reply from LASHKARAA
Dear Netisha, thank you for sharing your feedback.
We completely understand your concern regarding the order update. Please rest assured that your order is currently in process and is well within the stated timeline. The outfit you selected has a 14-day processing time and will be dispatched within the next 3–4 business days.
If you need any further updates, please feel free to reach out to our support team—we’re here to assist you at every step.
Shipping was fast and the order arrived…
Shipping was fast and the order arrived on time, which I appreciated. However, the outfit quality is very disappointing for what I paid. The fabric feels cheap, the stitching is not well finished, and overall it does not match the price at all. It looks much lower quality than expected and not worth the cost. I would recommend checking other places if you’re looking for better value and quality. My order was under Harpreet Gill and order number #102896246969. It was teal blue sharara suit .
April 22, 2026
Unprompted review
Reply from LASHKARAA
Dear Vinay, thank you for sharing your feedback.
We’re unable to locate any order under the provided name in our records, and we have not received any communication under this name at the moment. We kindly request you to please verify if your order was placed with Lashkaraa and share your order details with us.
If you have any concerns, please feel free to reach out to our customer support team at info@lashkaraa.com so we can assist you further.
Quality
From placing the order, to tracking it and deliver it was very smooth process. The outfit is lovely. Good fit.
April 14, 2026
Reply from LASHKARAA
Dear Roshni, thank you for sharing your feedback.
We’re delighted to hear that your experience—from placing the order to delivery—was smooth, and that you loved the outfit and its fit. Your kind words mean a lot to us.
We look forward to serving you again.
Quick and easy!
April 21, 2026
Reply from LASHKARAA
Dear Tian, thank you for sharing your feedback.
We’re glad to hear that your experience was quick and easy. Your support means a lot to us.
We look forward to serving you again.
Paid an extra 60 usd for express…
Paid an extra 60 usd for express shipping. Havent received my shipping on the normal estimated shipping time - new estimated time 1 week later
April 14, 2026
Reply from LASHKARAA
Dear Alexandra, thank you for sharing your feedback.
We sincerely regret your experience, especially after opting for express shipping. While we do our best to dispatch orders on time, courier timelines can sometimes be affected by transit conditions beyond our control.
We kindly request you to reach out to our customer support team with your order details at: info@lashkaraa.com so they can coordinate with the courier and help prioritize your delivery.
Wonderful customer support
Wonderful customer support. Just waiting to see the outfit if they will be a 5 star or not. But the customer support team has been very helpful.
April 13, 2026
Reply from LASHKARAA
Dear Shweta, thank you for sharing your feedback.
We’re delighted to hear that you had a wonderful experience with our customer support team. We truly appreciate your kind words and are excited for you to receive your outfit—we hope it exceeds your expectations as well.
We look forward to serving you again.
I’m thankful they reached out to me in…
I’m thankful they reached out to me in reference to the custom lehenga I ordered. Very quick and professional.
April 13, 2026
Reply from LASHKARAA
Dear Carmen, thank you for sharing your feedback.
We’re delighted to hear that you appreciated our team reaching out regarding your custom lehenga and that you found the service quick and professional. Your kind words mean a lot to us.
We look forward to serving you again.
Reply from LASHKARAA
Dear Narrinder, thank you for sharing your feedback.
We’re glad to hear that placing your order was easy and that you experienced a quick response from our team. Your kind words mean a lot to us.
We look forward to serving you again.
Reply from LASHKARAA
Dear Purva, thank you for sharing your feedback.
We’re delighted to hear that you had a great experience with our customer service. Your kind words truly mean a lot to us.
We look forward to serving you again.
Didn’t even reply and my order hasn’t…
Didn’t even reply and my order hasn’t been shipped yet
April 13, 2026
Reply from LASHKARAA
Dear Sharon, thank you for your feedback and we sincerely apologize for the delay in response and shipment.
Due to the weekend closure, there was a slight delay, but please rest assured that your order is being prioritized. You will receive the tracking details soon.
Thank you for your patience and understanding.
Making a custom order is very difficult…
Making a custom order is very difficult and nearly impossible.
April 19, 2026
Reply from LASHKARAA
Dear Ida, thank you for sharing your feedback.
We would like to clarify that custom size orders need to be placed by filling out the measurement form, which allows our tailoring team to review and stitch the outfit as per the details provided.
If you have any questions about how to fill out the form, we recommend referring to our size guide, where you will find step-by-step instructions and a measurement video to help you understand the process and enter the correct details.
If you still need assistance, please feel free to reach out to our customer support team—we’ll be happy to help.
I wasn’t given an opportunity to…
I wasn’t given an opportunity to recheck my order it was submitted right away and I was charged
April 12, 2026
Reply from LASHKARAA
Dear Meena, thank you for sharing your feedback.
We’re glad to see your order with us and apologize if you faced any inconvenience during checkout. You can recheck your order details in your Lashkaraa account or refer to the confirmation email sent to you, which includes all the order information.
If you have any concerns, please feel free to reach out to our customer support team at: info@lashkaraa.com
Sizing is off.
I ordered my size and the top is snug and the bottom is oversized and too long.
April 12, 2026
Reply from LASHKARAA
Hello Debra, thank you for your feedback.
We’re sorry to hear about your experience. As per our records, we are unable to locate any email regarding this concern. We kindly request you to reach out to our customer support team at info@lashkaraa.com with your order details so our team can review the issue and assist you with an appropriate resolution.
We appreciate you bringing this to our attention and are here to help resolve it for you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.