Horrendous software
Horrendous software. No one function of their software is complete. Everything that we try to do at our company ends up being a 'work around' for some temporary issue. Inventory does not track correctly. Transfers between warehouses are buggy and don't track equipment appropriately - sometimes inflating our inventory with fictional assets and sometimes making them dissappear into the ether. Their sales tax implementation relies on 3rd party software - a basic function of quoting software if you ask me. Lately they have instituted pop up advertisements in their software that completely block you from working until you click on them. For a summit. That Lasso is running. Pushing information to crew is clunky and terrible with limits on file types and sizes that can be attached. Copying events moves times an hour forward for some reason. If an event is booked past 5pm, then it books the full next day. Logistics just doesn't work. None of it does. We book vehicles like they are crew. Everything you want to do is another paid gotcha style "seat". The filtering in most of the windows is inconsistent at best and completely unhelpful most of the time. We can't filter the warehouse activities to show only jobs that are actually confirmed. They show every job that holding equipment. No provision for a job that you would like to hold equipment for, but don't want it prepped. No parts of the software talk to one another. Dates need to be changed on the overview screen, then again in the gear section, then again in crewing section, and finally the quote needs to be manually updated. Cancelling a job therefor will still show the gear list in the warehouse to be prepped unless you manually cancel the gear list or setup about 50 "automations" for things that should obviously be built into the software. PDF exports of quotes are inconsistent in formatting. Their format preview doesn't line up with the actual output.