My earrings are absolutely beautiful and were delivered in super quick time. I really hesitated about buying ( and spending a good amount of money) on an online seller but my fears eye definitely unfo... See more
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Review summary
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Latelita makes absolutely gorgeous jewelry. I am very pleased with their overall selection, availability and craftsmanship. The quality is impeccable. The packaging is lovely and makes excellent stora... See more
Good service and delivery, and a professional overall experience. Unfortunately, this was let down by the marketing approach. Once they had my contact details, I was bombarded with marketing emai... See more
I had reason to contact customer services regarding a problem with the necklace I had received. The service I received (from Jenny) was excellent. She was extremely efficient and the matter was quic... See more
Company replied
Company details
About Latelita
Written by the company
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CONTACT US
Welcome to our profile page
Latelita is a British designed, atelier jewellery brand.
Our designers are on a constant quest to find the perfect blend of Eastern influences with contemporary British design to create unique atelier jewellery which is made to last.
Created in 2012, Latelita has rapidly grown into a widely recognised brand at the pulse of fashion & style.
Inspired by our heritage and our individual taste of fashion, our truly autobiographical collections incorporate ancient motifs and carefully sourced semi-precious natural stones with exceptional colour and character.
Working with the finest artisans & gem cutters gives us the unique edge of being able to conceptualize, design and handcraft; iconic pieces from within our atelier.
Whether seeking to make a statement with our conversation pieces, or to find the perfect gift look no further than Latelita London.
Without further ado, we would like to virtually welcome you to the world of Latelita. From our design integrity, to our online atelier and our 5-star rated customer service, we have made no compromises.
We sincerely hope that you will keep coming back to our store to discover more of the fabulousness that will be waiting for you.
Latelita is a registered trade mark under IPO and is owned by Alf Trading general partnership which is VAT registered under 173390111 with HMRC.
Contact info
2A Lennox Mansions, Clarence Parade, PO5 2HZ, Southsea, United Kingdom
- 07883 319155
- help@latelita.com
- latelita.com
4.7
Excellent
1K reviews
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Latelita
Thank you, Rosalyn, for your kind words! We're delighted to hear you enjoyed the service, packaging, and, most importantly, the exquisite jewellery. It’s always our goal to make each experience special. Thank you for choosing Latelita! ✨
Kind Regards
Harriett
Latelita Customer Care
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Excellent service
Excellent service. Very pleased with the earrings I ordered. Just what we were looking for, at an excellent price and quickly delivered. Good communication throughout as well. Recommended.
November 4, 2024
Unprompted review
Reply from Latelita
Thank you, Phil, for your fantastic review! We’re so pleased to hear the earrings were exactly what you were looking for and that you enjoyed the service, price, and quick delivery. Keeping you updated is important to us, so it’s great to know the communication met your expectations. Thanks for the recommendation! ✨
Kind Regards
Harriett
Latelita Customer Care
Great service and lovely pieces for…
Great service and lovely pieces for reasonable prices
October 11, 2024
Reply from Latelita
Thank you, Mrs. Blamires, for your lovely review! We're delighted to hear you enjoyed both the service and the pieces. Providing beautiful jewellery at reasonable prices is what we aim for.
We truly appreciate your feedback! ✨
Kind Regards
Harriett
Latelita Customer Care
Exceptional Quality and Service!
I’ve purchased several pairs of earrings from Latelita, and each one has exceeded my expectations! The craftsmanship is stunning, with each piece beautifully designed and working perfectly. I’ve received countless compliments and couldn’t be happier with my choices.
Latelita’s customer service is outstanding. From ordering to delivery, they made everything easy and smooth, and the free delivery to Europe was a fantastic bonus. They also offer hassle-free, free returns, which really gives peace of mind when ordering online.
Special thanks to Debbie and Stephen for their incredible support and attention to detail—they went above and beyond to ensure I was completely satisfied with my purchases. Their dedication to both quality and customer care truly sets Latelita apart.
For anyone looking for unique, high-quality jewelry with excellent service, I highly recommend Latelita!
November 1, 2024
Unprompted review
Reply from Latelita
Thank you so much, Lala, for such a thoughtful and detailed review! We're absolutely thrilled to hear that each pair of earrings has exceeded your expectations and that the craftsmanship and design have brought you so much joy (and compliments!). It’s fantastic to know our customer service made your experience smooth and enjoyable, and that the free delivery and hassle-free returns gave you peace of mind.
A special thank you for mentioning Debbie and Stephen – they’ll be so pleased to hear their support made a difference for you. Your kind words mean the world to us, and we’re grateful for your recommendation. Thank you for choosing Latelita, and we look forward to bringing you more beautiful pieces! ✨
Kind Regards
Harriett
Latelita Customer Care
Reply from Latelita
Thank you for your kind words! We’re so glad to hear you’re happy with the fast delivery and the beautiful earrings. Enjoy your new piece, and thank you for choosing Latelita! ✨
Kind Regards
Harriett
Latelita Customer Care
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Beautiful and great quality.
Fast service. Absolutely beautiful item of handmade jewellery. My other half hasn't stopped wearing it. Great quality and great price.
July 19, 2024
Unprompted review
Reply from Latelita
Thank you, John, for your fantastic review! We're thrilled to hear that your other half loves the handmade jewelry and hasn’t stopped wearing it. It’s wonderful to know you’re pleased with the quality, service, and price. Thank you for choosing Latelita – we truly appreciate it! ✨
Kind Regrads
Harriett
Latelita Customer Care
Reply from Latelita
Thank you, Beverley, for your kind words! We’re so happy to hear you loved the items and the wrapping. We hope they bring you lots of joy! Thank you for choosing Latelita! ✨
Kind Regards
Harriett
Latelita Customer Care
Reply from Latelita
Thank you, Saadia, for your lovely review! We’re thrilled to hear that you find our jewellery beautiful and elegant. It means a lot to us that you appreciate our designs. Thank you for choosing Latelita! ✨
Kind Regards
Harriett
Latelita Customer Care
Beautiful snake earrings,
Beautiful earrings, great design and quality. Pearls that are fashionable and fabulous!
October 7, 2024
Reply from Latelita
Thank you, Caty, for your wonderful review! We're thrilled to hear you love the design, quality, and stylish appeal of the pearl earrings. Fashionable and fabulous is exactly what we aim for!
Thank you for choosing Latelita! ✨
Kind Regards
Harriett
Latelita Customer Care
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The earrings were very well packaged…
The earrings were very well packaged and arrived quickly. They are beautiful. They looked bigger in the picture, but I love them just the way they are.
Thank you.
October 23, 2024
Unprompted review
Reply from Latelita
Thank you, Gill! We're so glad to hear you love the earrings and that they arrived quickly and safely. 😊 It's great to know that even though they were a bit smaller than expected, you're happy with them. Enjoy wearing them, and we hope to see you again soon!
Kind Regards
Harriett
Latelita Customer Care
Very happy
Greasy item, well presented, my partner loved the earrings, very professional company, very happy
October 2, 2024
Reply from Latelita
Thank you Mark for your kind words! We're thrilled to hear that your partner loved the earrings and that you had a great experience with us. 😊 We truly appreciate your support and look forward to serving you again!
Kind Regards
Harriett
Latelita Customer Care
Very helpful and efficient.
September 19, 2024
Reply from Latelita
Thank you, Jackie! We’re so glad to hear you found our service helpful and efficient. It means a lot to us!
Kind Regards
Harrriett
Latelita Customer Care
Stunning earrings
The delivery was very fast, the presentation was beautiful and the earrings were just as pictured and are stunning.
September 17, 2024
Reply from Latelita
Thank you, Marguerite! We’re so happy to hear that you loved the earrings and the presentation. Glad the fast delivery and quality met your expectations! Enjoy your stunning new piece! 😊
Kind Regards
Harriett
Latelita Customer Care
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Fantastic service and product
Fantastic service, super fast delivery,beautiful packaging and love the necklace! The pearls are really good quality 👌
August 3, 2024
Reply from Latelita
Thank you so much, Eve! We're thrilled to hear that you loved the necklace and our packaging. It’s great to know the pearls exceeded your expectations. Enjoy wearing it! 😊
Kind Regards
Harriett
Latelita Customer Care
Reply from Latelita
Hi Aura,
Thank you so much for taking the time to leave such a lovely review! 🌸 We’re thrilled that you enjoyed the fast delivery and our communication, and we’re so glad you love the items!
We look forward to serving you again soon. If you ever have any questions or need assistance, feel free to reach out!
Kind Regards
Harriett
Latelita Customer Care
Arrived quickly
Arrived quickly, look well made, enjoy wearing them .Beautiful earrings.
September 11, 2024
Reply from Latelita
Thank you, Sonia! We’re so glad to hear you’re enjoying your earrings and that they arrived quickly. 😊 It’s fantastic to know you’re pleased with the quality. Enjoy wearing them, and we look forward to seeing you again soon!
Kind Regards
Harriett
Latelita Customer Care
very nice experience
September 14, 2024
Reply from Latelita
Thank you, STEF3F4N.1TAP! We're so happy to hear you had a great experience with us. 😊 We look forward to serving you again soon!
Kind Regards
Harriett
Latelita Customer Care
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Reply from Latelita
Thank you, Dorothy! We're so glad to hear you loved the jewellery and the packaging. 😊 It’s always our goal to make each piece feel special from the moment it arrives. We hope you enjoy wearing it, and we look forward to seeing you again!
Kind Regards
Harriett
Latelita Customer Care
Reply from Latelita
Thank you, Alejandra! We’re honored that you chose our earrings for such a special occasion. 😊 Wishing you all the happiness on your wedding day and beyond. Enjoy every moment!
Kind Regards
Harriett
Latelita Customer Care
Your stars shine bright for you!
Beautiful pendant given as a birthday gift to my best friend. The package arrived fast and safely. The presentation box was lovely. My friend was so happy and excited to receive this unusual gift. I ordered one for my sister a year ago too. They both love their horoscope pendants.
.
September 13, 2024
Reply from Latelita
Thank you so much, L Butler-Rohde! We’re delighted to hear that your friend loved the horoscope pendant and that it arrived quickly and safely. 😊 It’s wonderful to know our pieces have brought joy to both your friend and your sister. Thank you for choosing us for such thoughtful gifts!
Kind Regards
Harriett
Latelita Customer Care
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