Laulayluxury Reviews 329

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I had a really good experience selling my designer bags. The communication was consistently friendly, transparent, and professional. What I especially appreciated was how effortless the entire... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Laura’s shop. The entire process was smooth and hassle-free from start to finish. The delivery was fast, and I really appreciated how easy it was to track my order... See more

Company replied

Rated 5 out of 5 stars

My experience with Laura was truly fantastic. The moment I purchased the bag, she was communicating with me about shipping, took extra pictures, made the whole process headache free. Truly incredible,... See more

Rated 5 out of 5 stars

One word: excellent! Accurate description, fast and nice reply and quick shipping. The bag was exactly as described on the site and arrived well packaged (always love an handwritten note). The bag is... See more

Company replied

Company details

  1. Handbags Shop

Written by the company

PRELOVED & ALWAYS AUTHENTIC Laulayluxury was founded in 2017 and has sold and bought preloved designer bags and accessories in top condition ever since. Our mission is to offer our clients the best of the best. We have years of experience with authentication and valuations of designer bags and accessories. All products are carefully inspected before sale, so you can safely buy with a lifetime guarantee of authenticity.


Contact info

4.9

Excellent

TrustScore 5 out of 5

329 reviews

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
I had a really good experience selling my designer bags. The communication was consistently friendly, transparent, and professional.
What I especially appreciated was how effortless the entire process was, as well as the care taken with the items. I also had the chance to see some of the pieces in person and everything was in excellent, well-maintained condition. So I can highly recommend this service not only for selling, but also for buying.

March 26, 2026
Unprompted review
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Reply from Laulayluxury

Thank you so much for taking the time to write this review - I really appreciate it and it means a lot to me! Thank you for the trust.

All the best, Laura

Rated 5 out of 5 stars

I had a great experience with Laura’s…

I had a great experience with Laura’s shop. The entire process was smooth and hassle-free from start to finish. The delivery was fast, and I really appreciated how easy it was to track my order at every step.

All items arrived in perfect condition, exactly as described. The packaging was excellent, and everything — including the documentation — was well organized and professional.

What stood out the most was the owner’s responsiveness and willingness to help. She is always quick to reply, very friendly, and genuinely attentive to any questions I had.

Overall, a very positive shopping experience — I would definitely order again and highly recommend this store.

March 23, 2026
Unprompted review
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Reply from Laulayluxury

Dear Elena,

Thank you very much for taking your time to write this detailed review, I really appreciate it! It means a lot to me. Enjoy your beautiful earrings! Thank you for everything and you are always welcome back.

All the best, Laura

Rated 5 out of 5 stars

Chanel White Sweetheart Bag

My experience with Laura was truly fantastic. The moment I purchased the bag, she was communicating with me about shipping, took extra pictures, made the whole process headache free. Truly incredible, no hesitation to recommend to others, and will be back for other products. Everything is ensured and certified. No doubts.

February 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Convenient and efficient sales process for luxury items

My wife had a handbag that she no longer used and having looked around I got in touch with Laura about selling it. The process was super efficient and convenient. We agreed on a price and she provided all the documentation. The bag sold quickly and I was happy with the result.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended :)

My experience with LaulaLuxury was truly positive.
From the first contact to the final steps, the process was seamless, transparent, and handled with great care.

I really valued the clear communication and the feeling of trust throughout with Laura. It’s rare to find a platform and a person that combines professionalism with such a human touch.
Highly recommended.

January 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Highly recommended

Nice in all communication. Super nice bag exactly as described with all accessories included. Even a shopping bag from Chanel so that I as a customer feel special. Super fast delivery to
Sweden! Highly recommended!

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Luxury with Heart: My Perfect Hermès Kelly from Laulay Luxury

Purchasing my dream Hermès Kelly 28 in Etoupe with gold hardware from Laulay Luxury has been an absolute delight from beginning to end. Laura, the owner, was incredibly kind, attentive, and accommodating. Since I was away on holiday, she kindly arranged for the shipping to be postponed — and still ensured that the bag arrived via DHL Express exactly on the date I wished.

The communication, whether through email or WhatsApp, was not only professional but also wonderfully warm and personal. Every step of the way, I felt completely taken care of, with all of my questions answered promptly and kindly.

The bag itself is in perfect condition — truly as described, if not even more beautiful in person. I couldn’t be happier with my purchase, and I feel grateful for the trustworthy, smooth, and friendly experience that Laulay Luxury provided.

If you are looking for the highest standard of luxury products combined with genuine, heartfelt service, I cannot recommend Laulay Luxury enough. This was more than just a purchase — it was an experience of elegance, trust, and joy.

August 11, 2025
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Rated 5 out of 5 stars

Fantastic bag

Fantastic bag, great price, and swift delivery. G8 comms too. Many thanks Laura xx

August 7, 2025
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Reply from Laulayluxury

Dear Frances,

Thank you too! Enjoy x

All the best, Laura

Rated 5 out of 5 stars

Excellent

I’ve made my first purchase this week at Laulayluxury and it exceeded my expectations. The bag is even more stunning in real life. Laura was lovely to correspond with and she shipped my bag early the next morning. I received it the day after. The bag was packed like a gift; an absolute pleasure to unwrap it. Thank you so much, i would love to buy other items from you in the future!

July 17, 2025
Unprompted review
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Reply from Laulayluxury

Dear Britt,

Thank you so so much for your kind review, it means a lot to me. I am happy you are pleased with our service and even better with your new beautiful bag :)

Enjoy it! And you are always welcome back!

All the best, Laura

Rated 5 out of 5 stars

Best service

Best service and very helpfull.

May 28, 2025
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Reply from Laulayluxury

Dear Frederikke,

Thank you so much for your feedback!

Enjoy your new beautiful bag!

All the best, Laura

Rated 5 out of 5 stars

Very, Very satisfied

A very attentive person, she answers all questions quickly and thoroughly, even making videos. She takes care of everything, takes her time, and ships within a few hours. I will always be happy to shop with her.

June 23, 2025
Unprompted review
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Reply from Laulayluxury

Dear Nina,

Thank you so much for your kind review, I really appreciate it. I hope you enjoy your beautiful bags from us!

All the best, Laura

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Rated 5 out of 5 stars

Great experience with Laura

Great experience with Laura. Fast answers to my questions prior purchase. Fast shipping and overall impeccable service. Bag corresponded exactly to the description on the website. Nicely wrapped ( as at Chanel store) and it came with chocolates as a gift

May 15, 2025
Unprompted review

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