Laura Bond Fine Jewellery and Luxury Piercing Boutique Reviews 359

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 215 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and beautiful design of the products, often highlighting the solid craftsmanship and unique styles. Many appreciate the staff's professionalism, friendliness, and helpfulness, noting their knowledge and ability to make the experience comfortable and enjoyable. The service, including the piercing process and overall user experience, is frequently described as excellent, with people feeling well-cared for and satisfied with the results. However, some customers mentioned issues with product sizing, finding certain earrings to be smaller than expected based on website images, or having difficulty fitting them due to thickness. A few also noted that some product designs didn't fully wrap around, leading to the bare metal showing, and there were isolated instances of staff providing incorrect information regarding gauge sizes.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the high quality,... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the high quality, delicate... See more

Service

Consumers find service to be positive, highlighting the expertise, attention to detail, and genuine kindness... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve found it surprisingly difficult to find pretty, solid gold jewellery, specifically for individual piercings. I have several Laura Bond pieces and all are beautiful and solidly made. No coming... See more

Company replied

Rated 5 out of 5 stars

Great customer service, beautiful jewellery and brilliant prices. I've had Maria Tash in the past and found the screw posts to be thin and unreliable - one front even snapped off the post. Laura Bond'... See more

Company replied

Rated 5 out of 5 stars

As usual my Laura Bond experience was amazing, the most difficult bit was deciding which stud to go for. I decided on the tear drop shape as I’d been having snagging difficulties with my current flat... See more

Company replied

Rated 5 out of 5 stars

I decided to order as there was an easter discount, the jewellery arrived in a sturdy box, inside was another presentation box with the earrings nestled inside. The quality and detail is stunni... See more

Company replied


Company details

  1. Jeweler
  2. Body Piercing Shop
  3. Ear-Piercing Service
  4. Tattoo and Piercing Shop

Written by the company

Laura Bond Jewellery is a family run, luxury earring brand based in Edinburgh, Scotland. We specialise in solid gold pieces for cartilage piercings. We offer piercings in our boutique and luxury piercing parlour on Thistle Street. We also ship worldwide. From teeny tiny huggie hoops to front fastening labret studs, you'll find the daintiest new additions for your ear stack!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

359 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Lovely people

Lovely people

November 14, 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thanks for your fabulous review!

Best Wishes,
Team LB x

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Rated 5 out of 5 stars

Great experience!

I visited thinking I might need to get a very old lobe piercing repierced, however sarah took a look and luckily they just needed earrings put in. I chose my earrings and sarah put them in for me. I then planned my next piercing and chose my jewellery for that too. As always the service from everyone at Laura Bond was 100%! Lovely friendly atmosphere in the shop.

November 12, 2025
Unprompted review
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Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review! We're delighted that you had such a lovely experience with us and we look forward to welcoming you back for your next piercing!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

I LOVE my Laura Bond earrings

I LOVE my Laura Bond earrings, so beautiful and unique. My only problem is not having enough piercings to wear them all, so I’m planning some more!

November 11, 2025
Unprompted review
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Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you for your 5 star review. We are so happy that you like your earrings as much as we do, and we would love to add more piercings to your ear stack in the future at our boutique!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Beautiful earrings very happing with…

Beautiful earrings very happing with service provided by Laura bond

October 27, 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for the five star review! We are delighted you love your new earrings.

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Best place I ever got pierced!

The staff is incredibly friendly and helpful, it was a great experience from start to finish. The piercing was done so professionally, I’ve never had any swelling or painful feeling - it’s like it’s always been there! Wish I could come back to Edinburgh asap for another one :)

October 25, 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you for your lovely review. We are so pleased that you had such a great time getting pierced with us and the healing is going so well.
We hope to welcome you back to the boutique for more soon!

Best Wishes,
team LB x

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Rated 5 out of 5 stars

Beautiful earring

Beautiful earring, arrived quickly. I will be purchasing from here again. 😃

October 29, 2025
Unprompted review
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Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your 5 star review, we are delighted you love your new earring!

Best Wishes,
Team LB x

Rated 5 out of 5 stars
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

We are thrilled that you had a lovely experience with us, and we look forward to welcoming you back soon!

Best Wishes,
Team LB x

Rated 1 out of 5 stars

Gather 'round

Gather 'round, fellow gold lovers, for the tale of my expensive lesson! £130. I purchased Laura Bond's 9k solid yellow gold 8mm 18g hammered texture clicker hoop earring, expecting a lifetime of sparkle. Instead, my gold earring is heavily tarnished to a horrid, dirty copper colour.

This is the bit where I hope I can help others avoid the same mistake: if you have a tricky piercing like a daith, DO NOT buy this product or any under the label solid 9ct gold. It will tarnish and will need constant upkeep and cleaning on a regular (monthly) basis. My downfall was my own lack of knowledge on the subject: since 9ct gold is only 37.5% pure gold, the high copper alloy content means it will tarnish very quickly and require constant cleaning and maintenance to retain its shine.

When I emailed, Customer Service admitted tarnishing was normal but offered no solution beyond suggesting I buy their own £6.95 cleaning cloth. A true gold heist! Laura Bond, please put on your product page that solid 9ct gold needs attention and is high maintenance and not suitable for piercings that will need a professional to remove it for you while you clean it with a cloth.

Now if you'll excuse me, I have a £130 ugly copper hoop to stare at.

Order No: #LB33534

November 4, 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Sam,

We appriciate your feedback and we’re sorry to hear you’re disappointed with your purchase and our latest correspondence.

As mentioned in our emails, tarnishing is a natural process for 9k solid gold jewellery, particularly for earrings worn continuously in piercings. Factors like skin pH, skincare, and natural oils can accelerate this over time. However, it's not permanent and a gentle clean and polish with a cleaning cloth will restore its original shine.

We also have detailed information on tarnishing and care under the fitting & caring for your jewellery section on our website. We do stand by the quality of your piece and are confident that with a quick clean and polish, your hoop will return to its beautiful gold finish.

Best wishes,
Team LB

Rated 5 out of 5 stars

beautiful shopping experience on-line

purchased a stud for my helix. the longer screw head makes it easier to fit - still fiddly though. i also bought a hoop charm for my husband. the shop has so many beautiful things to look at. efficient delivery. its my 3rd or 4th time shopping here and i'll be back for more! thank you.x

November 3, 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hello,

Thank you so much for your fantastic 5 star review! We can't wait to see what you purchase next!

Best wishes,
Team LB x

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Rated 5 out of 5 stars

I wouldn’t dress my ears with anything else

As usual my Laura Bond experience was amazing, the most difficult bit was deciding which stud to go for. I decided on the tear drop shape as I’d been having snagging difficulties with my current flat helix stud. It did not disappoint, it was small and dainty and exceptionally smooth and my clothes no longer snag when I’m getting dressed. Thanks Laura Bond.

October 27, 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Donna,

Thank you for taking the time to leave us such a lovely review. We are so glad to hear that our tear drop stud is the perfect shape for your helix and stopped the snagging issues you were having.

Best wishes,
Team LB x

Rated 5 out of 5 stars

This was my 9th piece

This was my 9th piece, I think?! Fabulous as always, such great quality and designs and the membership points are an amazing bonus 😊

October 27, 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Maria,

Thank you so much for taking the time to leave us a wonderful 5 star review. We are so thrilled to hear that you always have a fabulous experience with us and we can't wait to see what you choose for your 10th piercing with us!

Best wishes,
Team LB x

Rated 5 out of 5 stars

I really love Laura Bond

I really love Laura Bond. My new earring is the high quality I’m used to with LB and such a gorgeous design! I love the heart shaped back - it is so, so much easier to grip than other types, makes it a doddle to fasten and loosen. I don’t think I’m going to bother buying earrings from anywhere else.

November 3, 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Daisy,

Thank you for taking the time to leave us a lovely review. It makes us so happy to hear that you love our flat back heart design and can't wait to see what you add to your collection next!

Best wishes,
Team LB x

Rated 5 out of 5 stars

I popped in to do some window shopping…

I popped in to do some window shopping and to get a bit of advice regarding a pre-existing piercing. The ladies were so friendly and welcoming and were able to stretch an old piercing and fit a new piece there and then. They talked me through after care and I’m so happy with the result. Looking forward to buying my next piece!

October 20, 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Erin,

Thank you for your wonderful review! We are so happy to hear that you had a great experience with us and we can't wait to see what you choose as your next piece.

Best wishes,
Team LB x

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Rated 5 out of 5 stars

Remember the name, Bond, Laura Bond.

A wonderful birthday treat for my daughter, who wanted to create a stack.
Staff were knowledgable about their stock, very helpful and so friendly making the whole experience extra special.
My daughter loved the end result, and can’t wait to add more, top marks to Laura Bond!
Thank you !

October 25, 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Paula,

Thank you so much for visiting us with your daughter for her birthday treat. We are so glad it was a special experience for you both and can't wait to welcome you both back in the future!

Best wishes,
Team LB x

Rated 5 out of 5 stars

Lovely ladies

Lovely ladies, fabulous service!

October 25, 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Claire!

Thank you so much for taking the time to leave us a review. We are so glad you loved the service when you were in with us.

Best wishes,
Team LB x

Rated 5 out of 5 stars

I just happened to pass by the shop and…

I just happened to pass by the shop and saw how beautiful it was from the outside and just had to go in. I had been wanting to change out a few pieces but could never find any that I liked. The staff was so welcoming and helpful. They helped me pick the most beautiful jewelry for my nose and tragus. They changed them out for me as well. Every moment of my visit was wonderful. I tried to go back a few days later but sadly they were closed.

October 16, 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Ashley,

Thank you so much for your amazing 5 star review! We are so glad that you found some pieces you loved for your nose and tragus. We hope to welcome you back into our boutique soon.

Best wishes,
Team LB x

Rated 5 out of 5 stars

Lovely store and experience

Such a lovely experience getting a piercing in Laura Bond’s shop. The store is beautiful, the staff were all lovely and helpful, and my piercer made me feel looked after. Also a STUNNING selection of earrings for piercing. I will absolutely be going back for more in the future.

October 15, 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Kirsty,

Thank you for taking the time to leave us such a wonderful review! We are delighted to hear that you had a lovely experience with us and can't wait to welcome you back into our boutique in the future.

Best wishes,
Team LB x

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Rated 5 out of 5 stars

Gorgeous jewellery & lovely service

Gorgeous jewellery. I had a newish piercing and it had been inflamed so I wanted a flat back stud. I found a lovely piece and had it fitted and the inflammation went alsmoag immediately and now I have this gorgeous new earring. Also saw another few gorgeous pieces for my Xmas list!

October 15, 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Josephine,

Thank you so much for your wonderful 5 star review! We are so glad that our flat back stud helped with your inflammation.

Can't wait to see what you get from your Christmas list!

Best wishes,
Team LB x

Rated 5 out of 5 stars

Beautiful jewellery

Found just what I was looking for with Laura Bond
Nice quick delivery
Beautiful jewellery

October 13, 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Debs,

Thank you so much for taking the time to leave us a review.

We are so glad you love your new jewellery and that you received your order quickly!

Best wishes,
Team LB x

Rated 5 out of 5 stars

Stunning huggie earrings

Stunning huggie earrings. Great quality and reasonably priced.

October 7, 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Michelle,

Thanks so much for leaving us a review. We're so glad you're happy with the quality and price of our jewellery and can't wait to see what you pick next!

Best wishes,
Team LB x

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