Lavenderskyhealth Reviews 

142
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the medical staff and support teams for being exceptionally friendly, knowledgeable, and always ready to guide individuals through every step of their health journey with deep empathy. People genuinely love how quickly providers reply to inquiries, noting that the entire communication process remains smooth, highly professional, and remarkably comforting from the very beginning. Some reviewers were not happy with product effectiveness, mentioning that specific medication options felt weak or completely failed to produce the desired results compared to previous treatments. A few consumers also experienced frustrating delays and slow replies when trying to resolve concerns through the portal.

What people talk about most

Staff

Users describe positive interactions with staff members who are consistently kind, professional, and... See more

Service

Customers consistently note positive experiences with service, highlighting prompt responses and exceptional... See more

Customer service

Customers report positive experiences with customer service, highlighting that team members are kind,... See more

Response time

Reviewers express great satisfaction with response times, frequently highlighting fast replies to emails and... See more

Product

Clients share ambiguous opinions on product experiences, highlighting a wide range of outcomes. On one hand,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a patient with LSH since Mid 2024. I had to pause briefly due to an unexpected pregnancy. I returned to my weight loss journey and am down 90lbs since March. If you’re undecided on GLP-1,... See more

Company replied

Rated 5 out of 5 stars

After bouncing around a few other medspa experiences for GLP-1 medication, I stumbled upon Lavender Sky. What a breath of fresh air! Quick response times from the team, transparent (and affordable!) p... See more

Company replied

Rated 5 out of 5 stars

Booking a consultation was very easy. Dr. Cole called me at the appointed time, was familiar with the medical information I sent in, and was very easy to talk to. She answered all questions I had and... See more

Company replied

Rated 5 out of 5 stars

I have used LSH for three months and couldn't be happier. The support is present and responsive, but not overbearing. The website is so informative I rarely need to contact customer service. The on... See more

Company replied


Company details

  1. Weight Loss Service
  2. Fitness and Nutrition Service
  3. Medical Group
  4. Online Prescription Medication Vendor
  5. Wellness Program

Written by the company

At Lavender Sky Health, we’re redefining telehealth weight management by pairing licensed medical expertise with convenient, at-home clinical care. Our streamlined three-step process—sign up online, consult virtually with a provider, and receive personalized treatment delivered directly to your door—ensures you can focus on your health goals without ever leaving home. We offer a comprehensive suite of wellness treatments designed to support sustainable results and overall vitality. Our core therapies include GLP-1 agonists for evidence-based weight loss, amino acid and lipotropic boosters (MIC), B-vitamin injections, antioxidant glutathione, NAD+ rejuvenation therapy, and peptide support. Beyond medications, our services extend to personalized health coaching and in-home wellness labs, giving you data-driven insights and motivational guidance every step of the way. We partner with trusted pharmacies nationwide, offer clear transparent pricing, and provide flexible follow-up consultations to fine-tune your plan. Whether you’re beginning your weight-loss journey or seeking long-term maintenance, our commitment to compassionate care, real-time support, and proven protocols makes achieving lasting change both simple and sustainable. Join thousands of satisfied patients and make today the first step toward your healthiest tomorrow.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

142 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(142)

90 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lavender Sky Health has been a game…

Lavender Sky Health has been a game changer. Very friendly, prompt in response, and transparent at everything they do. I'm very happy I found them. They are great!

March 21, 2026
Unprompted review
Lavenderskyhealth logo

Reply from Lavenderskyhealth

Thank you so much, Ryan! We’re so glad to hear Lavender Sky Health has been such a positive part of your journey. It means a lot to know that our team’s friendliness, responsiveness, and transparency have stood out to you. We truly appreciate your support and are grateful you found us, we are glad to be with you along your journey!

Rated 5 out of 5 stars

Trustworthy, Independent Telehealth Platform

I am very happy with LSH. I started my health improvement journey with them in September 2024. Since that time, I’ve worked with the same, responsive doctor who understands GLP1s and stays updated on ever changing research, providing sound clinical direction and support. I had left briefly to use another platform, and am so happy I came back to LSH. They are independent of any pharmacy and offer 8 pharmacies to choose from. Their pricing is fair; their service is exceptional (in my case, responding in 3 hours of my submission), and they regularly negotiate and lower costs with each pharmacy - passing the savings to the patient. I’ve reduced my weight by 100 lbs. I no longer have knee pain when walking and my blood pressure and cholesterol reduced substantially. Thank you to LSH for providing care and access to this life-saving medicine.

January 23, 2026
Unprompted review
Lavenderskyhealth logo

Reply from Lavenderskyhealth

Hey Neynay! Thank you so much for sharing this. Reading about your journey truly means a lot. To hear that you’ve lost 100 pounds and are feeling such meaningful improvements in your health and day-to-day life is incredible, and we’re so grateful you shared that with us.

We’re especially glad that you’ve felt well supported, both clinically and personally, throughout your care with Lavender Sky Health. Having a provider who is responsive, knowledgeable, and genuinely invested in your progress can make all the difference, and it means a lot to know that has been your experience. We’re also so glad you found your way back to us.

Thank you again for your trust, your kind words, and for letting us be a small part of such an important journey.

Rated 5 out of 5 stars

Patient Support is Unmatched

I️ chose this company based off of my first conversation with LSH. I️ have a literal spreadsheet of companies I️ built while researching. LSH is a no brainer and I️ refer everyone. Patient support, communication and interaction is hands down the best in the industry.

April 17, 2026
Unprompted review
Lavenderskyhealth logo

Reply from Lavenderskyhealth

Hi Susie! Thank you so much for your thoughtful review. We know there are a lot of options out there, so it means a great deal that Lavender Sky Health stood out to you from the very beginning. We’re truly grateful to hear that our support, communication, and overall patient experience have made such a positive impression. Thank you as well for your trust and for recommending us to others, that means more than you know. 💜

Rated 5 out of 5 stars

UPS error corrected by Lavender

UPS supposedly delivered to my address but I never received my order. I followed up with Lavender since UPS wouldn't allow me to submit a claim. Lavender worked with me to confirm that the order was in fact not delivered to me. Got my order corrected at no additional cost and shipped it to me by the next day. The service that I received was outstanding and they replied to my email request the following day.

April 15, 2026
Unprompted review
Lavenderskyhealth logo

Reply from Lavenderskyhealth

Hey Scott! Thank you so much for sharing your experience. We’re very sorry for the frustration surrounding the delivery issue, but we’re so glad our team was able to help confirm the problem and get your order corrected quickly. We sincerely appreciate you taking the time to share your experience, and we are glad to be here by your side through your health journey.

Rated 5 out of 5 stars

Great Company

I’ve been with Lavender Sky Health for about 3 months and I’m very satisfied with them. I had a problem with an order I received last Saturday and I emailed them about it. I received an email from Gul in a short period of time and she said she had contacted the pharmacy on my behalf (this was the same day I emailed them so it was on a Saturday). Today (Monday) I received an email from the pharmacy saying my order was on the way. Such great customer service! I also had an email exchange with Brad (regarding something that was my own mistake) and he was wonderful and offered assistance. The company keeps us up to date on news regarding pharmacies and their medicine prices are great. You deal with real people there and they’re just so nice & helpful! I’m really glad I signed up with them and I highly recommend them.

April 13, 2026
Unprompted review
Lavenderskyhealth logo

Reply from Lavenderskyhealth

Hi Carol! Thank you so much for your thoughtful review and for sharing your experience. We’re so glad to hear you’ve been happy with LSH over the past few months. It means a lot to know that our team was able to respond quickly and help get things resolved for you, especially over the weekend! Gul and Brad will both truly appreciate your kind words. We work hard to provide timely support, clear communication, and a personal experience for every patient, so your feedback means a great deal to all of us. Thank you again for your trust, recommendation, and support. 💜

Rated 5 out of 5 stars

I love this company

I love this company! I'm very new to all of this, and I researched a lot of different companies. I'm so grateful I chose this one. I had/have a lot of questions, and any time I've sent a question in they respond so quickly that it shocks me. I didn't know any companies had customer service this good anymore.
I use the Kwikpen and it takes all the stress out of it for me. I was pretty nervous about using a regular syringe. It doesn't hurt at all, and I don't even feel the cold medicine going in, and no site irritation at all.
I could go on about how happy I am with the products, but I think this review is more about the wonderful company that is Lavender Sky Health. If more companies were this great, there would be a lot less stress in our world :)

April 13, 2026
Unprompted review
Lavenderskyhealth logo

Reply from Lavenderskyhealth

Thank you so much, Faye, for your incredibly kind words. We’re truly honored that you chose Lavender Sky Health and that your experience has been such a positive one. Starting something new can feel overwhelming, so it means so much to hear that our team’s quick responses and support have helped make the process feel easier and less stressful for you. We’re also so glad to hear the KwikPen has been a comfortable and reassuring option for you. Your thoughtful feedback means a great deal to us, and we’re so grateful for your trust and support! 💜

Rated 5 out of 5 stars

I’m a brand new customer of Lavender…

I’m a brand new customer of Lavender Sky. So how my experience progresses is yet to be seen.
What I can say unequivocally is that Chelsea B | Operations Manager for this company is an amazing employee. She took the time in the middle of a holiday weekend to address my concerns about a shipping mistake on my first order. Having been in customer service myself I am probably more aware then some what it takes to be an effective and extraordinary employee and Chelsea B is one of the best I’ve ever seen.
If this is any indication, I’m looking very forward to being a Lavender Sky client.
Rosemary VB

April 7, 2026
Unprompted review
Lavenderskyhealth logo

Reply from Lavenderskyhealth

Hi Rosemary! Thank you so much for your thoughtful review. We’re truly grateful you took the time to share your experience, especially as a new Lavender Sky Health patient.

It means a great deal to hear that Chelsea was able to step in and support you during a holiday weekend. She is a valued part of our team, and we’re glad her care, responsiveness, and dedication made such a strong impression!

We know how important it is to feel heard and supported, especially when starting something new, and we’re honored to be part of your journey. Thank you again for your kind words and for placing your trust in Lavender Sky Health. We’re excited to have you with us and look forward to continuing to support you. 💜

Rated 5 out of 5 stars

Glad I made the change

Dr Cole was very helpful, knowledgeable and easy to talk with. She communicates well and was timely with the appointment and follow up info. Glad I made the move to Lavender Sky!

March 31, 2026
Unprompted review
Lavenderskyhealth logo

Reply from Lavenderskyhealth

Hello B! Thank you so much for your kind words!! We’re thrilled to hear that Dr. Cole was helpful, knowledgeable, and easy to talk with throughout your experience.

Providing timely, supportive, and informative care is so important to us, and we’re glad to know your appointment and follow-up left such a positive impression. We’re grateful you made the move to Lavender Sky Health and look forward to continuing to support you on your journey! 💜

Rated 5 out of 5 stars

I am extremely happy with Lavender Sky…

I am extremely happy with Lavender Sky Health and my weight loss journey. I have been with them since. September 2024 and have continued success and the doctors/physicians have been wonderful, understanding and compassionate. My provider Linda De Fosse had been a huge helpless and always has been there and answers and questions I may have. I have only great things to say and my medication always arrives in a timely fashion. A++++

February 20, 2026
Unprompted review
Lavenderskyhealth logo

Reply from Lavenderskyhealth

Hi Ann!! Thank you so much for your kind words and for sharing your experience. We’re truly grateful to have been part of your journey for over a year now, and it means so much to hear about your continued success. How cool! We’re especially glad to know you’ve felt supported with compassionate care and clear communication along the way. Linda will be so appreciative of your thoughtful mention. Thank you again for your trust, support, and glowing recommendation!! 💜

Rated 5 out of 5 stars

Super grateful for the care and support…

Super grateful for the care and support I have received from Lavender Sky Health. My regular PCP recommended them to me as a more affordable option for GLP-1 medications in summer of 2024 and I have used them since then with great success. They provide several medication and pharmacy options as well as prompt responses to refill requests and provider messages.

March 24, 2026
Unprompted review
Lavenderskyhealth logo

Reply from Lavenderskyhealth

Hi Sara! Thank you so much for your kind words and for trusting Lavender Sky Health with your care. We’re especially honored that your PCP recommended LSH and that your experience with us has been such a positive one! It means a lot to hear that our affordable options, pharmacy choices, and responsive support have made a difference for you. We truly appreciate you taking the time to share your experience and we are here for you throughout your health and wellness journey 💜

Rated 5 out of 5 stars

Amazing!!

I am blown away by LSH! They are so helpful, and answer my questions very quickly. I just started so hard to speak on results from the tirzepatide, but I’m confident it will be a great experience. I’m doing the monthly plan, and I think the pricing is great. Maybe a little more than others but I am enjoying LSH so far and plan to continue using them.

March 21, 2026
Unprompted review
Lavenderskyhealth logo

Reply from Lavenderskyhealth

Hi KH, thank you so much for your thoughtful review! We’re so glad to hear you’ve had a helpful and responsive experience with our team so far. Starting a new treatment can come with a lot of questions, so it means a lot to know we’ve been able to support you quickly and clearly along the way. We truly appreciate your trust in LSH and are grateful to be part of your journey. 💜

Rated 5 out of 5 stars

10/10 recommend as a fellow health care…

10/10 recommend as a fellow health care professional (RN). No monthly membership, honest and caring doctors who LISTEN and dial in to YOUR individual health concerns and goals and many affordable options for rx / wellness meds.

March 21, 2026
Unprompted review
Lavenderskyhealth logo

Reply from Lavenderskyhealth

Hi JM, Thank you so much for your kind words and recommendation! It means a great deal coming from a fellow healthcare professional. We’re especially grateful to hear that our providers made you feel heard and supported, and that our approach to individualized care and affordable options stood out to you. We truly appreciate you taking the time to share your experience and are glad to be here with you along the way. 💜

Rated 5 out of 5 stars

My experience at LSH has been constant communication, trust and transparency. Five stars

My experience at LSH has been outstanding. From my first questions about my order to everyone that I have reached out to for assistance in between. They all have been professional, attentive, and transparent. My provider Samantha always available to answer questions regarding medications. Shout out to Shar who helped me immediately when I emailed her with a question, asked and answered without hesitation. Also a mention to the Operations Manager Michelle who has been a constant line of communication as well. All of these people work seamlessly together as a team making everything feel comfortable giving me confidence in the choice I made in trusting LSH. Thank you all, I appreciate each and everyone of you.

March 17, 2026
Unprompted review
Lavenderskyhealth logo

Reply from Lavenderskyhealth

Hey Denise! Thank you so much for your incredibly kind words. We’re truly grateful you took the time to share your experience. It means so much to hear that you’ve felt supported, informed, and cared for throughout your time with LSH.

We’re especially glad to know our team has helped make your experience feel comfortable and reassuring. We work hard to provide clear communication, attentive support, and a seamless experience, so hearing that reflected in your review means a great deal to all of us! We will let the crew know you gave them some shout-outs 💜

Thank you again for your trust and support. We’re honored to be part of your care journey.

Rated 2 out of 5 stars

SO FAR NOT IMPRESSED

I just started with this company after being under prescribed my medication by another company. I explained to the PA I have been on this medication since the beginning of last year and know exactly how it works and what is needed to reach my goal. I advised her the last company under prescribed the medication I was on from the company before that. She stated she would increase the compound and provide me a two month prescription even though I wanted a one month because I wanted to make sure it would work after some bad experiences. I received a two month supply after paying $65 for a doctor appt and $399 for the medication and it does not work! It is like taking saline, with no affect. I have been on this medication for over a year and know how it feels when you take it and this does nothing. I left a message on the portal for the PA, a voicemail and sent two emails today with no reply yet.

March 17, 2026
Unprompted review
Rated 3 out of 5 stars

Still looking for a serious GLP provider

I canceled my service with Good Life Meds because they insisted on changing my account every month without my authorization, and I canceled with Trava Health because they kept raising their prices every month. I am skeptical of the GLP service in general. The lavender Sky Health website was easy to follow, and I appreciate the request for an ID and a copy of my medication. However, I did not like that they charge $65 for a consultation when I don't need one since I have been on the medication since June 2025. I know I need Tirzepatide 12.5 MG. I sent an email explaining the above and asking how much my GLP will cost. So far no response all day. AI think is a good company so I will wait and see.

February 10, 2026
Unprompted review
Lavenderskyhealth logo

Reply from Lavenderskyhealth

Hi Veronica, thank you for taking the time to post a review of your experience with Lavender Sky Health. We’re glad to hear our website was easy to navigate and that our verification steps (ID and current medication documentation) felt appropriate.

Regarding the consultation fee: even for patients who have been on medication previously, a provider consultation is required for patient and provider safety. This ensures we can confirm your current dose and medical history, review any side effects or contraindications, and make sure the plan is clinically appropriate before any medication is prescribed or dispensed.

We appreciate you giving us the opportunity to earn your trust. 💜

Rated 5 out of 5 stars

Huge shout out for excellent cust service!!

Huge shout out to Lindsay for excellent customer service. This is my 4th provider and by far, the best experience. Onboarding was easy, choosing the pharmacy was easy, ordering was easy… but then the ice storm kept delaying my shipment! I sent an email concerned about freezing my 3 month order. She contacted Red Rock and they offered to send a new shipment. So that is what I call excellent customer service!! New shipment arrived today, it was overnighted via Fed ex.
Highly recommend Lavender Sky!!

February 3, 2026
Unprompted review
Lavenderskyhealth logo

Reply from Lavenderskyhealth

Hi Kimberi! Thank you so much for taking the time to share this! We’re really glad your onboarding, pharmacy selection, and ordering process felt smooth—and we’re especially happy Lindsay was able to jump in quickly when the ice storm caused delays. Protecting medication during extreme weather is a big deal, and we appreciate you reaching out so we could coordinate with Red Rock and get a replacement shipment overnighted.

We truly appreciate the recommendation and are grateful to be part of your care. 💜

Rated 5 out of 5 stars

Lavender Sky Health goes above and beyond

Lavender Sky Health goes above and beyond with their customer service. There was a mix up by one of the pharmacies they work with and Lindsay not only got it corrected the next day but kept me in the loop during the entire process. I highly recommend!!

January 17, 2026
Unprompted review
Lavenderskyhealth logo

Reply from Lavenderskyhealth

Thank you so much, Denise! We really appreciate your kind words and your recommendation.

We’re sorry you ran into a pharmacy mix-up, but we’re very glad Lindsay was able to jump in, get it corrected quickly, and keep you informed every step of the way. She's one of our best! We appreciate the kind note and thank you for trusting LSH with your care. We’re always here if you need anything!

Yours Truly,
Your Lavender Sky Health Team

Rated 5 out of 5 stars

Lavender Sky Health is the way to go for personalized weight care plans.

I understand the hesitancy of using an online clinic at first because it’s such a new experience, but this is as professional and user friendly as it gets. I never once had trouble navigating the website or communicating with my provider. They are so helpful and efficient, I really can’t recommend them enough!

January 1, 2026
Unprompted review
Lavenderskyhealth logo

Reply from Lavenderskyhealth

Hi Sam! Thank you for taking the time to share this. We’re really glad the experience felt professional, user-friendly, and easy to navigate, especially if you were hesitant at first as starting with an online clinic can feel like a big step. It means a lot to hear that communication with your provider was smooth and that our team was helpful and efficient throughout your care.

Thank you again for the strong recommendation and for trusting Lavender Sky Health with your personalized weight-care plan.

Sincerely,
Your Lavender Sky Health Team

Rated 5 out of 5 stars

I highly recommend Lavendar sky health…

I highly recommend Lavendar sky health for anyone using GLP1. The support staff and providers are so amazing. Questions are answered quickly and you have a lot of choices which is so great.

January 30, 2026
Unprompted review
Lavenderskyhealth logo

Reply from Lavenderskyhealth

Thank you so much, Jody! We really appreciate the recommendation and your kind words.

We’re so glad you’ve felt supported by both our providers and support team, and that your questions have been answered quickly.

Thank you again for trusting Lavender Sky Health—we’re here for you whenever you need us. 💜

Rated 5 out of 5 stars

Fabulous Service

Transparent, respectful and timely.

January 28, 2026
Unprompted review
Lavenderskyhealth logo

Reply from Lavenderskyhealth

Thank you so much for taking the time to share this! We’re truly glad to hear you had a fabulous experience and that our team came across as transparent, respectful, and timely—those are exactly the standards we work hard to deliver at LSH.

We really appreciate your trust in us, and we’re grateful you chose us to support your care. 💜

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look