Lavish Lockets Reviews 

261
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

If there were 10 stars I'd definitely press all. I can honestly say from placing the order to communications and the product itself was all 10/10. The bracket is absolutely stunning and holds such per... See more

Rated 1 out of 5 stars

Do not use. I'm in the process of trying to get my money back from an order I placed on 11th December. My order status still says "processing". I have tried to contact them via email, WhatsApp and Fac... See more

Rated 5 out of 5 stars

I have several items from this company from a few years ago, then i seemed to lose track of them for a while. Anyway, sat Googling and they popped up, I ordered a bracelet which arrived within days,... See more

Rated 5 out of 5 stars

Absolutely over the moon with my latest addition to my Lavish Lockets collection. I love I can keep all my jewellery in one place but it as separate compartments so it doesn’t get tangled up. It holds... See more

Company details

  1. Jewelry Engraver

Information provided by various external sources

Lavish Lockets sells worldwide to thousands of customers. Changing the way we shop for jewellery. We are unlike any other Floating memory locket company. Using a mix of precious metals and hypoallergenic stainless steel, the Lavish brand bridges the ga...


Contact info

3.6

Average

TrustScore 3.5 out of 5

261 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.6

All reviews

(261)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Personalised necklace

I have bought many items from lavish lockets and do not hesitate in giving a 5* review, I would give more stars if I could! My most recent order was was personalised necklace, whereby this AMAZING company managed to engrave my beloved mother’s “love mum” handwriting (her own handwriting taken from a note she wrote me when she was alive) on to a beautiful silver disc. It’s been a terrible year and necklace has given me so much comfort. Thank you so much lavish team - you go above and beyond to make your customers feel special and individual x

September 16, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic quality and service again!

Fantastic quality and service again! Second purchase and cannot fault the service or product. I have totally fallen in love with my locket and never take it off, so I purchased some more charms and also some earrings which I'm pleased to say are of the same Fantastic standard.

September 16, 2020
Unprompted review
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Rated 5 out of 5 stars

Outstanding service

I have ordered from LAVISH on several occasions now. The quality of the products is amazing. Ive never ordered from somewhere that takes ao much pride in their packaging its lovely.

I didnt pay for delivery I noticed on my orders most of them arrived next day or the day after.
The service from start to finish has been amazing will defo be back

September 15, 2020
Unprompted review
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Rated 5 out of 5 stars

Personalised Keyring

I was looking for a personalised gift for my mother’s 60th Birthday. Lavish Lockets had personalised keyrings, meaning a special photo could be etched! The service was fantastic, speedy and very professional. The Keyring is absolutely gorgeous, better than any photo will ever show. Thank you everyone at Lavish for making the perfect gift

September 15, 2020
Unprompted review
Rated 1 out of 5 stars

Appalling

Appalling!
It arrived damaged I contacted and sent images to which they have still nit managed a refund!!!

Avoid at all costs!!!

THEY WONT REFUND EVEN THOUGH IVE PAID TO GET IT FIXED!!!!!

September 14, 2020
Unprompted review
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Reply from Lavish Lockets

As we said to you we are more than happy to offer a Full refund including return postage. You were only asked to return the item after sending us images that weren’t our products. The only reason you have not been refunded at the moment is because you are refusing to return the item even at our cost. Again as We have said a number of times if you would like to return the item We will happily refund you in Full. You had refused to return before taking it anywhere to be repaired and after initially sending images of a broken product that was not ours it was within our right to request a return before refunding or replacing.

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Rated 5 out of 5 stars

Timeless products

I have bought many items from Lavish Lockets. They provide something unique and timeless. Will definitely order more in the future.

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

I was given a locket for my birthday…

I was given a locket for my birthday and wanted to personalise it and bought a cat paw, nhs and starbucks charm. They all arrived in pristine condition and well wrapped. Cant wait to add more to the collection by adding some gemstones.

August 28, 2020
Unprompted review
Rated 3 out of 5 stars

Didn't get what I asked too many…

Didn't get what I asked too many crystals
And wasn't keen

August 24, 2020
Unprompted review
Lavish Lockets logo

Reply from Lavish Lockets

I’m So sorry you aren’t keen on your locket we do accept returns if you are dissatisfied, I have double checked your order and as you ordered 2 packs of 10 crystals that was what was included... you can of course take some out and keep as spares if you wish 🙂 if there is anything else I can help with please do get in touch

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