Lavish Saint Reviews 20

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 37% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Horrible communication!! Wouldn't buy from them again!!

We bought a sweatshirt for my son and it was too small. We wanted to get a bigger size. We completed the return form twice within the 15 days of purchase as stated on their return policy. We have not heard back from the company. I'm very disappointed with the lack of communication and from what I'm reading it seems to a common thing with this company.

January 30, 2026
Unprompted review
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Rated 1 out of 5 stars

Bad product and customer service

Hi everyone. I had an issue with a lavish saint product around 2 months ago, to be specific it was the striped pants. I let them know and they told me to issue a return, i payed for the shipping fee to return the product and now they haven’t responded or issued a refund for over 2 months. Wouldn’t recommend

September 1, 2025
Unprompted review
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Reply from Lavish Saint

Hey Yassin,

We’re sorry to hear about your experience with the striped pants. We understand how frustrating delays can be, and we regret that our communication fell short at the time.

A full refund has since been issued, and we’ve taken steps to improve our return process so situations like this don’t happen again.

We appreciate your feedback and remain committed to providing better service moving forward.

Rated 1 out of 5 stars

No customer service and return

I bought a pair of hoodie that was stated maroon color in the website. When I got the hoodie it’s color was even nowhere near the color maroon, it was as much as purple it can be. I’ve filled out return form more than 20 times and emailed same amount but it’s been over 15 days still I haven’t gotten any respond. The company runs by bunch of teenager kids probably.

July 25, 2025
Unprompted review
Rated 4 out of 5 stars

Solved! Totally unreliable and unresponsive

Update: Lavish has reached out and solved my issues.

I've placed an order for two items on July, 4th. Then no status update for many days of my order. I wrote them to ask when they will ship my order and on the 11th July they came back with "we hit a temporary stock shortage on our end" and "But good news: our new stock is landing within the next two days"

Since today 17th July just radio silence, no news, no order update at all. I wrote them twice, nothing. Communication definitely needs to be improved.

July 4, 2025
Unprompted review
Rated 1 out of 5 stars

Total radio silence

Total radio silence
My son bought a pair of striped pants, but did not like them and wanted to return.
Contacted Lavish which replied which size he want in exchange. We replied we wanted to return the pant and get refunded
Since then no reply no nothing from that ‘company’
We’ve mailed several times plus filled the return form on their website

Stay away from this company
It’s a HOAX

June 10, 2025
Unprompted review
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Rated 5 out of 5 stars

They definitely deserve a 5 Stars

They definitely deserve a 5 Stars, the customer service is pretty good they replied fast and solved my problem , i had a small delivery issue and they solved it swiftly. The quality is pretty impressive for a good price. Recommend 👍🏼

May 15, 2025
Unprompted review
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Reply from Lavish Saint

Thanks a ton for the awesome shoutout! 🙌 We’re super glad we could sort things out quickly and that you’re loving it. Your recommendation means the world to us — can’t wait to have you back for more! 🚀

Rated 5 out of 5 stars

Very good quality

Very good quality , I bought the striped pants and they are very comfortable and breathable, just perfect for summer

June 3, 2025
Unprompted review
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Reply from Lavish Saint

Thanks so much for your great feedback! We’re happy to hear the striped pants are comfy and breathable — perfect for summer vibes! 🌞 Enjoy wearing them

Rated 5 out of 5 stars

6 Stars

If there was a 6 stars button I would give it 6 stars, great quality for the reasonable price, very good fit and let’s not talk about the designs , the design is absolutely creative I have been wanting these kind of tees for a while now, something creative and new. At first I got an S but it turned out to be a a bit small so I returned it and got an M which was just perfect, return process was easy and straightforward. Thanks to everyone behind this brand and wishing you success

June 1, 2025
Unprompted review
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Reply from Lavish Saint

Wow, thank you so much for that .
We’re thrilled you love the quality, fit, and especially the designs — creativity is what we’re all about! Glad the return process was smooth and you found the perfect size.

Big thanks for your kind words and support — it means everything to us. Here’s to many more awesome tees and happy customers like you! 🙌✨

Rated 5 out of 5 stars

Bought a gift for my friend’s birthday…

Bought a gift for my friend’s birthday and she loved it. lovely designs and fast shipping.

May 25, 2025
Unprompted review
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Reply from Lavish Saint

Hey Alessio!
Ahhh we love to hear that 🖤 So glad your friend loved the gift – that’s the kind of birthday magic we live for. Appreciate the kind words and love!
Stay stylish,
– The Lavish Saint Team

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Rated 1 out of 5 stars

Submitted refund thrice and they just ignore me

They offer 15 days size exchange if you submit a refund. After that you should recieve a email.
Well i submitted it 3 times and they just dont send me a mail. Its been more than a week waiting now.
On top of that its seems like they delete reviews on their website if they are negative..

May 10, 2025
Unprompted review
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Reply from Lavish Saint

We’re really sorry for the experience you’ve had — this isn’t the level of service we aim to provide.

Over the past week, we’ve had a technical issue with our return system, which unfortunately caused some submissions to not come through properly. We totally understand how frustrating that must’ve been, and we truly apologize for the delay.

We never ignore refund requests intentionally, and we definitely do not delete negative reviews — any removal is handled by external platforms like Trustpilot and is out of our control.

We’d love to fix this ASAP. We have sent you an email regarding the return, we’ll personally make sure your exchange or refund is sorted right away.

Rated 1 out of 5 stars

Refund / Size exchange ignored

T Shirt quality seems decent, however customer service is terrible. Pray that your clothing fits you right, cause the option for a size exchange is just a lie.

Ordered two shirts size M because i trusted the sizing guide. They were to small. Fine, i thought. They offer size exchange so i will just ask for a refund.

Well they just ignore you. Already send a refund 4 days ago, no answer. Send one yesterday, still nothing even though their package arrived just 7 days ago and they offer the exchange for 15 days.

Their delivery took them 2 weeks aswell, even though its quite long, it didnt bother me. But the fact that their offer of size exchange is just scam, its really sad.

Cant recommed, except your 100% sure it fits you.

May 6, 2025
Unprompted review
Lavish Saint logo

Reply from Lavish Saint

We’re really sorry to hear about your experience — and we totally understand your frustration. That’s not how we want anyone to feel after ordering from us.

Over the last several days, we experienced an unexpected issue with our return/exchange system, which caused some submissions (like yours) not to come through properly. We know that’s not your problem, and we sincerely apologize for the lack of response.

We want to make this right — our size exchange offer is 100% real, and we stand by it. Please reach out to us directly at info@lavishsaint.com or DM us on Instagram with your order number, and we’ll personally handle your exchange or refund immediately.

We’re also reviewing our shipping and size guide experience to avoid future issues like this. We appreciate the feedback, even when it’s tough to read — it helps us improve.

Thanks again for your patience,

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Rated 5 out of 5 stars

Highly Recommend

I saw this brand on tiktok, wasn’t sure if i would receive my package at first, however i saw the positive reviews in their website and i ordered. It took about 5 days and the package arrived in good condition. I would just recommend to make the front logo on the saint cigars hoodie a bit smaller, however overall very good 👍👍

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

Fast Shipping and Good Quality

package arrived in 2 days, the packaging was nice , saint cigars hoodie is amazing the printing quality was so nice and the cocktail lounge t-shirt was pretty well and the cotton feels high quality

Recommend 👍

October 3, 2024
Unprompted review
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