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4.7
149 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Everything was delicious, came quickly, and I know will be a bit hit with my family and clients.
Reply from Lavoratti
Thank you so much for your kind words!
We’re delighted to hear that everything was delicious and arrived quickly. Knowing that our products will be appreciated by your family and clients means a lot to us.
We look forward to accompanying your next special moments with the same care and quality.
Warm regards,
Lavoratti 1938
Workshop “Ho fatto l’Uovo”! Esperienza fantastica. Workshop favoloso e personale super accogliente! Al prossimo workshop 😊
Reply from Lavoratti
Grazie di cuore per il suo entusiasmo! 💛
Siamo felicissimi che il workshop “Ho fatto l’Uovo” le sia piaciuto così tanto — è sempre un piacere condividere la nostra passione per il cioccolato con chi, come lei, vive l’esperienza con curiosità e sorriso 🍫✨
Non vediamo l’ora di rivederla al prossimo workshop!
Il team Lavoratti 1938
The chocolate was very good, but unfortunately we have made the purchase with the confirmation that the delivery would be in Monday. But arrived only on Tuesday so the gift could not be given to the person who traveled on Monday night.
Reply from Lavoratti
Dear Juan, we are very happy that you liked the chocolate and thank you for your review. Regarding the shipping, after conducting our check, we found that your order was placed on Saturday, January 25, and was shipped on Monday, January 27, as scheduled. The delivery then took place within 24/48 hours from the shipment, as indicated on our website. We are very sorry that you chose to penalize us with this review, especially since, as mentioned, the shipment was carried out correctly and on time. We hope to have you as one of our customers again, and please do not hesitate to contact us for any information or support. Best regards, Amanda
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