Lavvhousewares Reviews 5

TrustScore 2.5 out of 5

2.5

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Company details

  1. Home Goods Store
  2. Countertop Store
  3. Fireplace Store

Written by the company

Lavv Housewares is a Birmingham based e-commerce company that sells home and garden products, including but not limited to bins, buckets, disposables, cutlery, dishes and trays.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

They Just Don't Care

Ordered a kitchen colander (minimal value). Arrived on time but box bashed in and muddy. Courier said to get in touch with Lavv. Colander was smashed to bits so sent photo to Lavv. No reply so used contact form on their website to ask for refund. No response to any contacts - appalling customer service and considering the state of the product it must have been shabby quality anyway

January 26, 2024
Unprompted review
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Rated 1 out of 5 stars

Dishonest

Dishonest, unreliable cheapskate seller - If you want your item delivered in a timely manner, don't bother with these bunch of scammers.

September 28, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible product and appalling customer service

We bought an ash pan online and paid extra for next day delivery. The item was ordered within the window for next day delivery but it didn’t arrive next day but they refused to refund the excess postage. The item was extremely poor. Handles broken, dented and scratched. We’re trying to return it but the company are being very unhelpful. Avoid unless you want a crap product and very poor customer service

January 13, 2023
Unprompted review
Rated 4 out of 5 stars

Excellent product

Excellent product. Great deep pans, perfect for making a large batch of curry! The handles are a little rough but they feel sturdy.

September 9, 2021
Unprompted review
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