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The University of Law Reviews 

316
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 212 reviews, most reviewers were somewhat happy with their experience overall. Reviewers frequently find the teaching staff and tutors to be supportive, noting that online and in-person lectures are well-structured, clear, and very helpful for their academic progress. Consumers also mention that open days and campus tours provide a fantastic, welcoming introduction to the available courses and campus environment. Some reviewers were not happy with the administrative communication, pointing out slow response times, confusing guidelines, and ongoing issues with enrollment processes. People also expressed considerable frustrations when trying to resolve personal concerns or academic accommodations through customer support channels.

What people talk about most

Staff

Reviewers mention ambiguous feedback about staff, with many consumers praising the helpful, supportive, and... See more

User experience

Customers had ambiguous experiences regarding user experience, with some reviewers praising the helpful... See more

Service

Users describe ambiguous interactions with service, highlighting great teaching and helpful support resources... See more

Customer service

People report ambiguous experiences with customer service, as some reviewers describe the admissions team as... See more

Response time

Customers consistently note negative experiences with response time, highlighting that emails often go... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Had little response from booking my open day visit. Booked many times but no response to confirm. Had to call to check on confirmation and location. Tour guide student gave little information on h... See more

Company replied

Rated 4 out of 5 stars

Truly remarkable learning experience and leadership support from Tutors and students support teams. My health issues would had prevented from completing this law course however ULaw gave me the suppo... See more

Company replied

Rated 4 out of 5 stars

I had a lovely experience as a student. The lecturers were very helpful. The classes were always clean. The assignments were not overwhelming. My project supervisor was present and super helpful. With... See more

Company replied

Rated 4 out of 5 stars

SQE 1 Prep course was great, good quality teaching, great resources & plenty of practice questions. SQE 2 teaching was varied, the advocacy teaching was really good and hands on. Overall passed both... See more

Company replied


Company details

  1. University
  2. also in
  3. Career and Education Provider
  4. Educational Institution
  5. Graduate School
  6. Law School

About The University of Law

Written by the company

With a rich heritage and a reputation for innovation and contemporary teaching practices, we continuously focus on developing the best legal and business minds.

We are the largest provider of legal education, with more law students choosing us than any other UK university in 2023 (HESA 2022/23). What really sets us apart is the guiding principle that future lawyers and business leaders should learn in a realistic, professional and contemporary context, with plenty of practical interactive engagement. That's why we keep our contact hours high and our teaching groups small.

All of our courses – from our undergraduate law degrees to our diverse range of business courses and postgraduate programmes – are designed with a unique, varied and innovative learning approach proven to deliver self-reliant professionals who can compete in the fast changing professional world.

Our track record of excellence in learning and development has helped us establish worldwide connections within the legal and business industries. We provide legal training for 90 of the top 100 law firms in the UK and exclusively deliver SQE training for over 65 leading UK and US law firms.

More than 400 of our lecturers are qualified lawyers and business professionals, and all have extensive practical experience which they are able to pass on to our students. We facilitate this process with high levels of student-to-lecturer contact time and small class sizes - one of the reasons that many firms insist their trainees study with us.

We focus exclusively on practice-based training and give students access to our expert Careers and Employability service database as soon as they accept a place with us. Students also benefit from our pioneering and award-winning pro bono programmes, which allow them to gain valuable work experience by helping real clients from the local community.

We were ranked in the top 10 for our quality of teaching across UK universities in the NSS 2024 (7th in England) and in the Office for Students (OfS) Teaching Excellence Framework (TEF) 2023, we were awarded an overall Silver rating, with a Gold rating for Student Experience and Silver rating for the Student Outcomes.

Our Postgraduate Employment Promise

Get a job in nine months or your fees back*

We’re so confident you’ll succeed that if you don’t obtain a job in nine months after completing your course, you'll get 100% of your fees back, made up of 50% as cashback, plus 50% as credit towards another course.*

Our Employment Promise is offered to students studying a selection of our postgraduate law courses, including our LLM Legal Practice (SQE1&2), and a range of our postgraduate business courses.

*Terms and conditions apply, visit our website for full details: law.ac.uk/employability/employment-promise

Contact info

3.4

Average

TrustScore 3.5 out of 5

316 reviews

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Replied to 98% of negative reviews

Typically replies within 1 week

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3.4

All reviews

(316)

209 reviews in the last 12 months

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Rated 1 out of 5 stars

ABSOLUTE SHAM

Avoid at all costs.
Terrible terrible "institution"
They canceled my account for 4 weeks leaving me unable to access the course materials.
Agreed to help me address an issue with student loans to help with finding and then once I had enrolled - refused.
When I couldn't catch up - I asked to defer given it was their fault - AND NOW THEYRE CHASING ME FOR FEES!!
Absolute scam!!!

November 5, 2026
Unprompted review
The University of Law logo

Reply from The University of Law

Thanks so much for taking the time to leave a review. We're really sorry to hear that things didn’t go as they should have - your experience matters to us and we want to make it right.

We always pass feedback on to our teams so we can learn and improve. If you’re happy to share more details, we’d love to hear from you at reviews@law.ac.uk.

Thanks again for your honesty - we hope you'll be in touch soon.

- Fay

Rated 5 out of 5 stars

Staff were very helpful and…

Staff were very helpful and knowledgeable.
Lecture informative and well presented .

October 20, 2026
The University of Law logo

Reply from The University of Law

Thank you for taking the time to leave this review, Simona☺️

We're glad to hear you had a positive experience.

- Fay

Rated 3 out of 5 stars

Open Day Experience

Had little response from booking my open day visit.
Booked many times but no response to confirm.
Had to call to check on confirmation and location.
Tour guide student gave little information on her own experiences.
Main presentation was useful but too much information and course options left us confused on course selection and best pathway.

October 17, 2026
The University of Law logo

Reply from The University of Law

Thank you for taking the time to share this review, Nik. We're sorry to hear that parts of your Open Day didn't meet your expectations.

We always pass feedback on to our teams so we can learn and improve. If you’re happy to share more details, we’d love to hear from you at reviews@law.ac.uk.

Thanks again for your honesty.

- Fay

Rated 5 out of 5 stars

Staff were really helpful and gave me a…

Staff were really helpful and gave me a rough idea of what is the difference between each course and what the uni would look like.

October 20, 2026
The University of Law logo

Reply from The University of Law

Thank you for taking the time to share this review, Bilal☺️

We will pass on your feedback to our team. If you have any more questions about our university or the courses we offer, please feel free to reach out, and we'll be happy to help.

- Fay

Rated 4 out of 5 stars

Thorough walkthrough

I really enjoyed the thorough explanation of what you get to do in college alongside how they will guide you into the work place

October 20, 2026
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Reply from The University of Law

Thank you for taking the time to leave this review, Sainabou. We're glad to hear you enjoyed your experience☺️

If you have any more questions, please feel free to get in touch, and we'd be happy to help.

- Fay

Rated 1 out of 5 stars

Poor administration experience

Due to their administrative delays, it contributed to my son deferring to this September 2026 intake (instead of January). This means the fees had also increased! In September the organisation set up a direct debit which I had agreed to, to this date they have not taken the tuition fees. My bank declined for the transfer to be made from my account because of the now large sum, now accumulated in tuition arrears (my bank is trying to prevent fraud). For more than a week now I am trying to pay the back log of monies my son inadvertently occurred because the finance department. I made several calls and spoke to the team and my son wrote them a email giving the team permission to liaise with me (as they have requested). Their communication is confusing. My son has high praise for the academic team and support. I continue to chase the university to pay them for my son tuition. Be prepared for frustration if you are to interact with this university.

October 19, 2026
Unprompted review
The University of Law logo

Reply from The University of Law

Thank you for sharing your feedback. We're very sorry to hear about the delays, communication difficulties and tuition fee issues you and your son have experienced.

We understand how frustrating and concerning this situation must be. We take feedback like this seriously and would like the opportunity to look into the matter further. Please contact us at reviews@law.ac.uk with your details so we can better understand what happened and work towards a resolution.

Thanks again for taking the time to write this review. We hope to hear from you soon.

- Fay

Rated 5 out of 5 stars

It was a good experience and I am still…

It was a good experience and I am still waiting for the result of my scholarship application and arrangement of my instalment fee paying since 01/02/2027.

October 20, 2026
The University of Law logo

Reply from The University of Law

Thank you for your kind words Farzin, we're pleased to see you had a positive experience.

All the best with your scholarship application.
- Olivia

Rated 5 out of 5 stars

Great time

The open day was very informative and has given me an insight to my future career choices and university selection

October 20, 2026
The University of Law logo

Reply from The University of Law

Thank you for taking the time to leave this review, Charlie☺️

We are thrilled to hear you found the Open Day informative. If you think of any more questions about studying with us, please do reach out.

- Fay

Rated 5 out of 5 stars

The open day was amazing

The open day was amazing, the whole day had a time table so you were able to experience everything you'd need to for an open day. The staff were lovely as always and were ready for any questions asked.

October 20, 2026
The University of Law logo

Reply from The University of Law

Thank you for sharing this positive review, Charlie☺️

We're delighted you found the Open Day amazing, and we will pass on your kind words to the team.

- Fay

Rated 5 out of 5 stars

Very helpful staff and students

Very helpful staff and students. I liked how the day was structured so people knew what they were doing. It was very helpful and informative to hear from the students especially, about their life at ULAW. The location, Manchester, was fairly easy to find. The campus is quite small but it definitely feels more personal and close rather than a huge campus where nobody knows each other. I visited the Manchester campus, and I really enjoyed it.

October 17, 2026
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Reply from The University of Law

We're pleased to hear you found the day helpful and informative, Katie, and we appreciate you taking the time to share this lovely review💜

A lot of people enjoy our campus being smaller, and the community that comes with it, and we're so glad you enjoyed your time at our Manchester campus☺️

Thanks again for sharing this positive review, and we will pass on your kind words to the team.

- Fay

Rated 5 out of 5 stars

Wonderful experience

It was a amazing experience and
I delighted to participate the program
I would like to study at the university of law in the near future
Thank you for your concern.

October 20, 2026
The University of Law logo

Reply from The University of Law

We're so happy to hear you had an amazing experience, Sujinthana☺️

Thank you for taking the time to share this review, and if you have any questions, please do reach out.

- Fay

Rated 5 out of 5 stars

Staff were super lovely and answered…

Staff were super lovely and answered all questions i needed. it was small and quick which was lovely

October 20, 2026
The University of Law logo

Reply from The University of Law

Thank you for taking the time to share this positive review, Lana☺️

We're so happy you had all your questions answered, and we will pass on your lovely feedback to our staff.

- Fay

Rated 3 out of 5 stars

Wrong venue listed on invitation

Wrong venue listed on invitation, luckily Newcastle University staff were super helpful and could direct, but they mentioned this was an issue others had that evening

October 17, 2026
The University of Law logo

Reply from The University of Law

Thank you for taking the time to leave this review.

We're sorry to hear the wrong venue was listed; this is not the standard we strive for. We will inform the team of this to prevent it from happening again in the future.

- Fay

Rated 1 out of 5 stars

Discriminatory and Fraudulent Experience

Disgraceful enrolment experience. As a current research assistant and MSc student at UCL and another institution, I have been treated appallingly and unprofessionally by the enrolment team at ULaw. Not only is there no one in the country who can assist with my requests (it seems most of their admin team are situated in call centres out of the UK), the whole process of verifying my immigration status was particularly dehumanising and potentially illegal. Despite providing a wealth of official evidence confirming my status as a Leave to Remain visa holder, including a sharecode, Jason from the enrolment team proceeded to interrogate further. I have worked for various major corporations and studied in 3 different universities in my ten-year residence in the UK, half of which I was on spousal visa and held a valid Leave to Remain permit (I’m not on a student visa). The process to verifying my right to work and right to study was never this dehumanising and discriminatory. Additionally, the University appears to take an extraordinarily long time to “approve” my refund request (certainly longer than top universities like UCL where I’m based, King’s and even Walbrook - the institution I ultimately enrolled with), despite me having already REJECTED my unconditional offer to study at ULaw. I would implore everyone to steer clear from this shambolic institution. There is no one available to assist you with anything. Their business practices are fraudulent and should come under wider scrutiny. I will be lodging a formal report.

October 13, 2026
Unprompted review
The University of Law logo

Reply from The University of Law

Thank you for taking the time to leave us a review, Hillary.

We're disappointed to hear about your experience and this is not the standard we strive for for our students. We apologise that this has happened and we will share your review with the Enrolment team for investigation.

We've requested more information through Trustpilot, but if you would prefer to reach out to us directly, you can email us at reviews@law.ac.uk with your contact information.

Again, we're sorry to hear about your experience and we're taking your feedback seriously.
- Fay

Rated 5 out of 5 stars

Brilliant experience from admission to classes



A special mention has to go to my programme consultant, Grace. She was absolutely amazing. Her communication was excellent, she answered every question patiently, and her advice made the whole process stress-free. She went above and beyond, and I genuinely felt looked after from my first enquiry. Grace is a real credit to ULaw.

Since starting classes, the quality of teaching has been outstanding. The lectures are engaging, interactive and really well structured. The tutors clearly care about their students: they're always happy to answer questions, explain things in different ways and keep you motivated. Support doesn't stop when the class ends either. I can email my lecturers about anything and they always respond helpfully and quickly.

ULaw has made me feel so welcome, like I'm right at home. I'm really enjoying every part of my time here and I'm so glad I chose to study with them. Highly recommended

September 14, 2026
Unprompted review
The University of Law logo

Reply from The University of Law

Thank you so much for taking the time to leave this lovely review, Arham😊

We are thrilled to hear you have had such a brilliant start, and that you feel so welcomed and supported. We will also pass on your feedback to Grace and the team.

Thanks again for sharing this lovely review, and we're delighted to continue supporting you through your studies💜

- Fay

Rated 1 out of 5 stars

Discrimination and predatory behaviour.

Discrimination and predatory behaviour.

My truthful opinion as as follows:

1. 48-hour High Court Injunction Threat
My truthful feedback left on TrustPilot, which can be founnd on Google and a local community newsletter (which they had removed as I rightly named the Director of Legal Services) about the University of Law and their heavy handed tactics, was met with a aggressive threatening letter from their solicitor (Hill Dickinson LLP) that his client will take me to to the High Court for an interim injunction. Threatening me to delete my truthful review which they know is not only backed with evidence but is my honest opinion of what I personally witnessed.

The 48-hour window was incredibly predatory, unreasonable, and oppressive. As was trying to reframe court misconduct.

I found the tactics of Ulaw and their solicitor to be in bad faith and predatory especially going further by threats to request that I not copy in a third party for oversight and implying that the courts would not be happy to know that I have support.

2. Discrimination
As a student during my time I faced discrimination and was placed at a substantial disadvantage.

Deliberate discrimination.

My case is in the public interest how I have been treated as a black disabled student.

The harm, discrimination and victimisation has been ongoing, and so bad that Ulaw has made it impossible for me to continue my studies at Moorgate.

All of what is within my review is backed with evidence, of what I encountered which the guilty are now trying to conceal out of shame because it is truth.

I also wish to highlight that I was not the only disabled student that was dehumanised by them.

3. University of Law is NOT an inclusive education provider.
My honest opinion is that University of law is not an inclusive provider and the bigotry starts at the top. I would not recommend disabled people and/or ethnic minorities to enrol here.

October 11, 2026
Unprompted review
Rated 1 out of 5 stars

University of Law is nothing but a…

University of Law is nothing but a money making scam. I completed year 1 but unfortunately had to drop out after this due to poor health. I have started to see payments coming out of my salary and I have queried this with their finance team and lecturers. The finance team have responded, today, to advise that they wont be responding to any further emails - not at all helpful. The university of law do not care or have any compassion for poor health. I have found Katie and Sian to be argumentative over emails.
I really wish I looked into reviews beforehand before getting into debt with such a money making scam.

October 2, 2026
Unprompted review
The University of Law logo

Reply from The University of Law

Hey Charlotte - thanks so much for taking the time to leave us a review.

We're disappointed to hear about your experience and this is not the standard we strive for for our students. We apologise that this has happened and we will share your review with the Finance team for investigation.

We've requested more information through Trustpilot, but if you would prefer to reach out to us directly, you can email us at reviews@law.ac.uk with your contact information.

Again, we're sorry to hear about your experience and we're taking your feedback seriously.
- Olivia

Rated 5 out of 5 stars

Positive Experience

Had a really good experience with Emma Taylor
Personable and also professional
Thank you

September 6, 2026
The University of Law logo

Reply from The University of Law

Thank you for sharing this lovely review, Glenith. We're glad you had a positive experience, and we will pass on your feedbacks☺️

-Fay

Rated 5 out of 5 stars

Informative nd impeccable

Informative nd impeccable

September 5, 2026
The University of Law logo

Reply from The University of Law

Thank you for your review Mohsin, we're glad to see you had a positive experience with us and we appreciate you taking the time to share your kind words 🙂
- Olivia

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