Law and Lawyers Solicitors Reviews 

366
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers had a great experience with this company. Customers frequently praise the team for being exceptionally helpful, responsive, and genuinely supportive throughout property purchases and legal processes. People often mention that staff members guide buyers smoothly through every single step, keeping communication extremely clear and handling all necessary paperwork very efficiently. Some reviewers were not happy with the communication and encountered significant delays during their house purchase journey. A few other people also felt that certain staff members behaved in an unprofessional manner and consistently failed to meet important deadlines. Clients occasionally noted that inquiries took too long to resolve and required continuous follow-ups to get proper attention.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising the dedicated team members who guide... See more

Service

Reviewers mention ambiguous feedback about service, with many customers praising the team for smooth house... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising prompt communication and... See more

Response time

Users describe ambiguous interactions with response time, as some customers praised the team for prompt... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve used Law and Lawyers a couple of times now, and each experience has been excellent. Ajay, my case handler, was incredibly helpful throughout the entire process—always responsive, clear, and suppo... See more

Rated 4 out of 5 stars

All the Staff of Law and Lawyers were helpful and understanding. They helped us in each step of our application. They helped us to make our dream true in a short time. Thank you to all the staff of... See more

Rated 4 out of 5 stars

We had an excellent experience with Law and Lawyers Solicitors throughout our house purchase. The team was professional, efficient, and kept us informed at every stage of the conveyancing process. The... See more

Rated 4 out of 5 stars

Law and lawyers was excellent, they did our processing fast, chased up all the queries and clarified all my doubts. Would like to thank all members of the team for their hard work. So happy with the... See more


Company details

  1. Conveyancer
  2. also in
  3. Employment Attorney
  4. Family Law Attorney
  5. Immigration Attorney
  6. Law Firm
  7. Real Estate Attorney

Information provided by various external sources

Law and Lawyers Solicitors is law firm based in London. We are specialized solicitors in Conveyancing, Immigration Law, Family Law, Landlor d & Tenant, Litigation and Wills & Probate. You can be assured of high standard of quality at Law and Lawyers as we have been awarded the Law Society’s LEXCEL Accredited Quality mark for high standards of client care and practice management. We are also a ‘Conveyancing Quality Scheme’ accredited law firm. To gain this accreditation, we underwent rigorous assessment by the Law Society, which marks the firm out as meeting high standards in the conveyancing process.


Contact info

4.1

Great

TrustScore 4 out of 5

366 reviews

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1-star

No recent history of asking for reviews

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4.1

All reviews

(366)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Mr. Ajai was so professional, thorough and always available to answer my questions. They handled everything efficiently, as a first time buyer I was unfamiliar with legal processes and I really appreciated their patience and clear guidance. They made everything easy to understand and supported me throughout. Highly recommended

March 13, 2026
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Rated 5 out of 5 stars

It was truly amazing the journey of…

It was truly amazing the journey of house purchase with Law and Layers Solicitors. They really did their job very well even before the expected completion time. Really hardworking and friendly team they have. Especially I’ve contacted with Mr Ajai Chalappuram, Mr Jeswin James and Ms Margaret James Mangalath and they are really amazing people who are dedicated and committed with their profession. Me and my family are really grateful to them for this home purchase journey. Thank you so much Law and Lawyers.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Great service throughout the process.
Communication was clear with regular updates and quick responses to all our queries. The team maintained professionalism at every stage.

A special thanks to Gurupriya and Sumayya for their support and helpful advice. Their guidance made the whole process much easier.

Highly recommend Law and Lawyers to friends and family. Thank you and all the best from Sharath & Rosina!!

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

We had a wonderful experience with Law…

We had a wonderful experience with Law and Lawyers in our new home purchase. The entire process was handled professionally and efficiently, and everything was completed in a surprisingly short time than we expected.

A special thank you to our case handler, Agimol Sonya, who was absolutely excellent.
We highly recommend their services.

February 27, 2026
Unprompted review
Rated 4 out of 5 stars

I would like to express my gratitude…

I would like to express my gratitude and Thanks to Law and Law Solicitors. Ajai and Margaret sorted out some of queries smoothly. Throughout the process of my property purchase I was continously in touch with them and they cleared all my doubts.

February 20, 2026
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Rated 1 out of 5 stars

Big mistake.

They handled my house purchase and the service was already delayed, but I still recommended them to others at the time. Big mistake.

Three years later, I discovered they failed to include my solar panels in the TA10 form. Because of this, I cannot transfer the solar panels into my name and I am now facing serious difficulties.

I have tried contacting them multiple times by phone and email, but no solicitor has responded or provided any proper help. Poor aftercare, no accountability, and extremely frustrating to deal with.

I will never use their services again and would not recommend them to anyone.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

A superb experience from start to…

A superb experience from start to finish. I have worked with many solicitors in the past and stumbled upon Law and Lawyers as a provider on my lender's panel. From first contact with Majo everything has been so clear and efficient. Sonya has dealt with all aspects of our cases with efficiency and clarity and has been extremely responsive to met our completion deadlines. This has included so more complex IFA work, which has been very well executed by some of Sonya's colleagues. I would recommend the firm and Sonya without hesitation.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

The entire team was so helpful and…

The entire team was so helpful and friendly. Through out my entire processing for the new house they supported really well especially i would like to mention sonya .
I would like to appreciate her massive support and guidance.
Many thanks to the team

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Review from Jaya Varghese

We are extremely pleased with the service provided by Law and Lawyers Limited throughout our purchase. The process was handled efficiently and professionally from start to finish. A special thank you to Ajai and Margaret, who were outstanding-both were knowledgeable, responsive, and very supportive at every stage. Their clear communication and attention to detail made the process smooth and stress-free. We would highly recommend Law and Lawyers Limited, especially Ajai and Margaret, to anyone looking for reliable and professional legal support.

November 13, 2025
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Rated 4 out of 5 stars

Had a great experience

All the Staff of Law and Lawyers were helpful and understanding. They helped us in each step of our application. They helped us to make our dream true in a short time. Thank you to all the staff of Law and Lawyers.

December 18, 2025
Unprompted review
Rated 3 out of 5 stars

Thank you Sonya

My experience with Law and Lawyers is a very mixed one, as I tried to sell a poperty twice with them, the first experience being extremely negative due to lack of attention to my case, and dismissive attitudes from individuals such as Jiji Valliarayil . It was only, on my second attempt, when I was assigned Sonya, did I finally manage to sell my property. She was very attentive to my case, with me being over seas it was difficult to communicate effectively, but Sonya did her best to be available around the clock to help me. She was knowledgable and organised with her task, and I am very grateful for her help. Thank you Sonya :)

November 28, 2025
Unprompted review
Rated 4 out of 5 stars

Great Service

I’ve used Law and Lawyers a couple of times now, and each experience has been excellent. Ajay, my case handler, was incredibly helpful throughout the entire process—always responsive, clear, and supportive. Truly outstanding service!

November 27, 2025
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Rated 5 out of 5 stars

I would highly recommend law and…

I would highly recommend law and lawyers solicitors . Because there processing periods are very short and more approachable staff especially Sonya she was so nice to us. Whenever I called her she responds fast and cleared all our doubts and concerns. Thank you Sonya once again and all team

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

First I want to thank all members…

First I want to thank all members especially Gurupriya ,Sumaiya ,pushpa , Nayna ,James ,juste and rest of others I don’t know much names.Thank you all for your support and hardwork .Great god bless!

November 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Terrible Experience with Law and…

Terrible Experience with Law and Lawyers Solicitors

I would strongly advise avoiding Law and Lawyers Solicitors. Our purchase should have been straightforward, yet the process dragged on for more than five months because of their constant delays and lack of communication. They rarely answer calls or emails, and even simple paperwork takes an unreasonable amount of time.

The case handlers we dealt with were unprofessional and dismissive. Instead of guiding us through an important milestone in our lives, they made it incredibly stressful and frustrating. When we asked for basic updates or a rough completion date, we were treated with attitude rather than support.

This firm shows no urgency, no transparency, and no respect toward clients. Several others I know have also had similar experiences.

Please save yourself the stress and choose a solicitor that values their clients and their time.

June 9, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Law and Lawyers Solicitors

Avoid Law and Lawyers Solicitors

Our home-buying experience with Law and Lawyers Solicitors was extremely disappointing. Although we began the process in early December, our file was only opened at the end of February after repeated follow-ups. They consistently blamed others for delays, yet they failed to answer calls, ignored emails, and responded only at inconvenient times.

Simple tasks took several days, and communication was either unhelpful or completely absent. The staff handling our case, including Princy and Asha, displayed rude and unprofessional behaviour. Asking for updates or a completion timeline was met with arrogance rather than support, which caused avoidable financial and emotional stress.

When we escalated concerns, the senior staff member, Mr. Jiji, behaved in an even more dismissive and disrespectful manner. Instead of assisting their clients, they seemed annoyed by any questions and even attempted to shift blame onto us.

A straightforward process turned into over five months of frustration and anxiety. There was no transparency, accountability, or respect throughout.

Many friends also reported similar negative experiences, so do not rely solely on the positive reviews online.

Strongly recommend avoiding Law and Lawyers Solicitors if you value clear communication, professionalism, and peace of mind.

June 9, 2025
Unprompted review
Rated 1 out of 5 stars

I Don’t Recommend this people,

I Don’t Recommend this people,
I had a case starting with Ebrahim and I now believe he isn’t a professional and he wasted my time and charged me and then said you can send the letter your self,
How can a person who calls himself a lawyer, tell you something like ,
Please don’t waist your time with Ebrahim because he wasted so much of my time and after complaining to Mansouri he also took two months to write a letter and later on I had to wait 9 months and they released the other side has replied but Mansouri had failed to inform me and he isn’t not available now and his secretary is the new boss and she failed to continue with my case and ignored my email
The whole team are rude unprofessional and untrustworthy,
Save your time and money and avoid this firm .

October 6, 2025
Unprompted review

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