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Lawn Love Reviews 

2,585
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,032 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and high quality of work, often noting that their yards look amazing and well-manicured after service. The staff is frequently described as professional, friendly, and efficient, with many appreciating the clear communication regarding scheduling and service updates. The user experience is also highly regarded, with people finding the process easy, organized, and the app user-friendly. However, some customers expressed dissatisfaction with pricing, finding it too high or experiencing unexpected additional charges for services like long grass fees. A few other people also felt that service providers sometimes failed to show up for scheduled appointments or did not complete the job as expected, leading to frustration.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the ease of the process and the efficiency of... See more

Staff

Consumers report positive experiences with the staff, highlighting their professionalism, efficiency, and... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent work and attention to... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and simplicity of the process from... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding the service to be reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

UPDATED: After going through a couple pros we finally have one that is exceptional. He absolutely took care of our yard as if it was his own and did an amazing job. His character was show when he ret... See more

Company replied

Rated 5 out of 5 stars

LawnLove was very responsive to my need for a new mowing service. Their fees were competitive and their ability to meet my scheduling needs was great. My first mowing was completed in less than 90 min... See more

Rated 5 out of 5 stars

LAWN LOVE found us a great lawn maintenance company, URBAN LAWN PROS, for our challenging country yard and they mowed and weed eated and bush trimmed their very first time when our yard was 2' high i... See more

Rated 5 out of 5 stars

Initial response for service was quick. Leslie, the individual cutting our grass provides updates with us regularly on scheduled visits, or if there is a need to change a day. He is professional... See more


Company details

  1. #1 of 5 best companies in Lawn Care Service

About Lawn Love

Written by the company

You’ve built a home you’re proud of—and your lawn should reflect that. Whether you're chasing big goals or facing life changes that keep you from yard work, Lawn Love is here to help you stay on top. We combine top-rated pros with powerful technology to deliver lawn care that’s effortless, precise, and reliable.

If you’ve always taken pride in your yard but need a hand now, we’re here to step in with care, consistency, and respect.

This is lawn care for people who value their time, their home, and doing things the right way. You lead—we support.

Peace of Mind Comes Standard

Written by the company

We stand by our work—and we’re always just a call away.
If you're not 100% satisfied, we’ll come back and fix it, free of charge. With full insurance coverage and a dedicated support team available by phone, chat, or email, you’ll never be left guessing. Whether it’s a quick question or a detailed concern, help is always within reach.

Service That Comes With a Promise

If it’s not right, we’ll come back—no questions asked

If it’s not right, we’ll come back—no questions asked
At Lawn Love, your satisfaction comes first. If your yard doesn’t look just right, simply let us know within 24 hours—we’ll come back and fix it at no extra cost. And because you deserve peace of mind, our team follows up after each visit to make sure the job was done right. That’s our Total Satisfaction Guarantee in action.

Contact info

We’re Glad to Help Out

When you or someone you love can’t do it anymore, we step in.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(2,585)

1,009 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Deceptive practices! Watch for unauthorized charges!

cannot recommend this company based on my experience.

I signed up after being quoted one price, but after setting my service to every other week, I learned the cost would be higher than I expected. When I decided to cancel, I was told I had committed to multiple services. After my cancellation request, the app initially showed my service as canceled. Later, it showed my lawn mowing service as active again with another service scheduled, which was very confusing.

I was concerned enough about the possibility of future charges to contact my bank about protecting my debit card.

The app also displayed information that I found confusing, including a completed service status even though no Lawn Love provider had ever performed lawn service at my home.

My experience with the pricing, cancellation process, and account status left me with very little confidence in the service. I chose to hire a local lawn care company instead.

June 27, 2026
Unprompted review
Lawn Love logo

Reply from Lawn Love

We're truly sorry to hear about the confusion and frustration you experienced with pricing, cancellation, and account status — this is not the experience we want for any customer. We sincerely regret the distress this caused and appreciate you taking the time to share your feedback so we can work to do better. Please fill out this form, and a member of our team will be reaching out shortly to learn more and explore how we can help. https://tinyurl.com/45522b5w

Rated 5 out of 5 stars

T is hands down the best

T is hands down the best! He’s incredibly reliable and always makes sure to show up when I need him, which I really appreciate. His work is consistently excellent, and he never overlooks the little details that make such a big difference. It’s obvious he takes pride in what he does, and it shows every single visit. If you’re looking for someone dependable who does quality work every time, I can’t recommend T enough!

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Crustian is quick and skilled

Crustian is quick and skilled. He communicates well in advance if he needs to reschedule. When he cones he gets right to work. I enjoy his service and would recommend Cristian and team.

June 23, 2026
Unprompted review
Rated 1 out of 5 stars

3x a no show

3 times in a row I booked with Lawn Love and I never received service. The first time their contractor showed up, knocked, and left immediately. The next two times they just never showed up at all. Now my grass is completely overgrown because i’ve been wrongfully putting my trust in them to be here when they say they will. Their customer service is also trash. Stay away unless you want to waste your time while your lawn grows and grows.

June 26, 2026
Unprompted review
Lawn Love logo

Reply from Lawn Love

We sincerely apologize for this experience and completely understand your frustration, Christopher. Being let down three times in a row, whether it was a contractor who knocked and immediately left or simply never showed up at all, while your lawn continues to go unserviced and overgrow, is completely unacceptable. If you could fill out this short form, it'll help us find your account and reach out to you directly: https://tinyurl.com/2s8b8fxv

Rated 5 out of 5 stars

Communication

They kept me up to date on delays and when they showed, performed their usual excellent work.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

First time With Lawn Love

Initial response for service was quick. Leslie, the individual cutting our grass provides updates with us regularly on scheduled visits, or if there is a need to change a day.

He is professional, friendly, and always does a great job.

I am pleased with everything about Lawn Love.

June 26, 2026
Rated 5 out of 5 stars

Lawn Love has given us the best…

Lawn Love has given us the best service, from the moment we signed up to when they paired us with Eddie at Grass Choppers, he has never done a spotty job or a cruddy one. He takes care of our lawn and since he took over we have not been dinged by our HOA!

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

LawnLove was very responsive to my need…

LawnLove was very responsive to my need for a new mowing service. Their fees were competitive and their ability to meet my scheduling needs was great. My first mowing was completed in less than 90 minutes, a job that took my previous mower over three hours. The mowing, weed eating and cleanup was great. No grass clippings blown in our pool was a big plus. My lawn has been mowed three times and each time was highly satisfactory. I would highly recommend LawnLove to anyone needing a great lawn service.

June 20, 2026
Rated 1 out of 5 stars

We had an online verbal agreement to…

We had an online verbal agreement to mow my lawn and trim the hedges. I never got an invoice but I did get a charge for lawn maintenance for $131. When I called customer service they said they would refund my money but I wanted them to honor their verbal and recorded agreement.
I was told my manager would not honor that agreement but we will credit your account. I didn't lose anything but it was a waste of time and now I've got to find someone else.
These people are scavengers and don't agree to anything until they send you the terms of the agreement do you have in writing because they're unscrupulous that's why they've got such a low rating

June 23, 2026
Unprompted review
Lawn Love logo

Reply from Lawn Love

We sincerely regret the frustration and confusion this experience caused you, and we understand how disheartening it must feel to have an agreement go unrecognized. We are truly sorry for the time this cost you and for failing to meet the standard of service you deserved. Please fill out this form: https://tinyurl.com/45522b5w. Our team will be in touch shortly to learn more and see what we can do to help.

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