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Lawn Love Reviews 

2,592
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,067 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of service and the exceptional work performed by the staff, who are often described as professional, friendly, and efficient. Many appreciate the user-friendly experience, including good communication regarding scheduling and timely arrivals, which contributes to a well-maintained lawn. However, some people mentioned issues with no-shows for scheduled services and difficulties in getting qualified professionals. There were also concerns about unexpected price increases and discrepancies between quoted and actual costs, leading to confusion and dissatisfaction.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers appreciating the quality of work, efficiency,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of service and... See more

User experience

Consumers find the user experience to be positive, with many praising the ease of use for setting up and... See more

Price

Customers consistently note ambiguous experiences with price, with many reviewers finding the services... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What made my experience great is the overall quality of the service received. Our lawn expert shows up on time, is very thorough when completing his task, and communicates very well if he has any ques... See more

Rated 5 out of 5 stars

UPDATED: After going through a couple pros we finally have one that is exceptional. He absolutely took care of our yard as if it was his own and did an amazing job. His character was show when he ret... See more

Company replied

Rated 5 out of 5 stars

LAWN LOVE found us a great lawn maintenance company, URBAN LAWN PROS, for our challenging country yard and they mowed and weed eated and bush trimmed their very first time when our yard was 2' high i... See more

Rated 5 out of 5 stars

LawnLove was very responsive to my need for a new mowing service. Their fees were competitive and their ability to meet my scheduling needs was great. My first mowing was completed in less than 90 min... See more


Company details

  1. #1 of 5 best companies in Lawn Care Service

About Lawn Love

Written by the company

You’ve built a home you’re proud of—and your lawn should reflect that. Whether you're chasing big goals or facing life changes that keep you from yard work, Lawn Love is here to help you stay on top. We combine top-rated pros with powerful technology to deliver lawn care that’s effortless, precise, and reliable.

If you’ve always taken pride in your yard but need a hand now, we’re here to step in with care, consistency, and respect.

This is lawn care for people who value their time, their home, and doing things the right way. You lead—we support.

Peace of Mind Comes Standard

Written by the company

We stand by our work—and we’re always just a call away.
If you're not 100% satisfied, we’ll come back and fix it, free of charge. With full insurance coverage and a dedicated support team available by phone, chat, or email, you’ll never be left guessing. Whether it’s a quick question or a detailed concern, help is always within reach.

Service That Comes With a Promise

If it’s not right, we’ll come back—no questions asked

If it’s not right, we’ll come back—no questions asked
At Lawn Love, your satisfaction comes first. If your yard doesn’t look just right, simply let us know within 24 hours—we’ll come back and fix it at no extra cost. And because you deserve peace of mind, our team follows up after each visit to make sure the job was done right. That’s our Total Satisfaction Guarantee in action.

Contact info

We’re Glad to Help Out

When you or someone you love can’t do it anymore, we step in.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(2,592)

1,013 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love Lawn did a great job of matching…

Love Lawn did a great job of matching me up with a wonderful local lawn maintenance crew! Weston and his team arrive when promised and keep my lawn looking amazing! I’m not sure who appreciates their work more - my family or the neighbors!!!

June 14, 2026
Rated 1 out of 5 stars

They make you get service every 2 weeks…

They make you get service every 2 weeks and charge you what a monthly service would charge every 2 weeks and if you go a month they charge you another $35 for month long grass fee and all the fees they charge is outrageous. Im going back to my other lawn service at only $75 a month not $140 a month

June 13, 2026
Unprompted review
Lawn Love logo

Reply from Lawn Love

We're truly sorry to hear that our pricing structure and additional fees caused frustration and left you feeling caught off guard. We understand how important transparency is when it comes to pricing, and we regret that your experience did not meet those expectations. Please fill out this form: https://tinyurl.com/45522b5w. We're committed to improving your experience, and a member of our team will be reaching out shortly to better understand your concerns and offer assistance.

Rated 5 out of 5 stars

Christian did an amazing job in extreme…

Christian did an amazing job in extreme heat. The services provided by Lawn Love are better than I imagined and much better than I have time to do myself. It is so convenient and easy to use. I love that if the yard is needing additional attention like weed eating, edging, yard debris removal, etc., I can just select it as an option for the next mowing appointment. Lawn Love has been a lifesaver after moving into our new home! Thank you, Christian, for your hard work in this heat wave. I’ll have some gatorades in the fridge for you next time! 😁

June 13, 2026
Unprompted review
Rated 1 out of 5 stars

I hired lawn love service and they sent…

I hired lawn love service and they sent a pro out the carolina jones boys paid 318 dollars for grass cutting leaf removal and Bush cutting on the first service day they showed up with equipment that didn't work properly they half cut my bushes because the trimmer stopped working they said they blown and picked up leafs which they did not do I called customer support and they told me they saw pictures and it looked good I told them whatever they saw was not of my yard because I am standing in it they didn't want to hear anything I said of course it's a three cut rule before I can cancel the service on the second visit they broke the glass on my back door while weed eating I was told by Chris the owner of the Jones boys that I would not be charged for two service so that I can replace my glass of course lawn love charged me and Chris said he will return my money when they paid him but of course he never did when I reached out to lawn love about my damages they wanted pictures which I provided to them with pictures of the damages they said I have to get two estimates with documentation I had already replace my damage door told them it cost me 200 dollars to replace I only had one receipt was told I have to get another one which of course I will not do so I cancel the service and of course they didn't pay for it Chris had the nerve to ask me if I also canceled him too of course you said you would bring back the money I paided which you didn't do so I live in Walterboro sc please don't use lawn love or the Jones boys service I stand on principle you said you would make it right but you didn't small update Megan reached out to me about the bushes not getting done I was satisfied with the results of that but still know one cares about my damages to my door and I won't charge this review until it is satisfied to my liking and I also wrote a review with BBB but thank you Megan

May 2, 2026
Unprompted review
Lawn Love logo

Reply from Lawn Love

We are sorry to hear about your recent experience with one of our services, Bernadette. Please know that we are proactively working to improve your experience. We will be reaching out to you soon to make things right.

Rated 5 out of 5 stars

Lawn Love …

Lawn love has helped me get in touch with the right professionals to mow and manage my landscaping. I appreciate the service and would recommend it.

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

LAWN MAINTENANCE

LAWN LOVE found us a great lawn maintenance company, URBAN LAWN PROS, for our challenging country yard and they mowed and weed eated and bush trimmed their very first time when our yard was 2' high in some places! They came back yesterday and did a superb job! We would highly recommend both companies!

June 12, 2026
Rated 5 out of 5 stars

Lawn Love actually shows up a…

Lawn Love actually shows up and does the job they say they will, something that is becoming increasingly rare in this industry. If for some reason they are delayed they always contact me to let me know and actually reschedule instead of saying they'll be there shortly, never show, leaving the yard uncut. I'm even allowed to view the job and decide if I'm satisfied with the work before I pay instead of being forced to prepay and left with a job half done. Very happy with this company and their services.

June 12, 2026
Rated 5 out of 5 stars

What made my experience so excellent…

What made my experience so excellent was my professional , we areone day off from having the same birthday. Talking to that fellow American was a pleasure we had lots in common, after talking about 5 minutes I think we agreed we may be friends for life, brothers from different mothers, both southern Americans, having a few laughs together, I hope my mower stays the same and I look forward to the next time he services my lawn at 5621 e. ROOSEVELT Road in little Rock 72206, we are probably friends for life. So professional look forward to next service, he showed up with enough equipment to service 10 yards my size, and I could tell he was 100% a professional ready to Handel any of the other services that lawn love has for me to pick on the app. If I need he was well equipped to Handel every service offered on the lawnlove app. Outstanding.

June 12, 2026
Unprompted review

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