Lawnmower Parts Online Ireland Reviews 

116
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent communication and prompt service. I received the ordered spare part in 2 weeks in Romania which by any standard is fast. Highly recommend

Rated 5 out of 5 stars

Ordered 2 separate orders over the past month Sep 2026, I would definitely deal with again and recommend. There was a slight delay on second item but this was dispatched and recieved 2 days after init... See more

Rated 1 out of 5 stars

Date of experience: 23 Sep 2026. Fast approaching 45 years old, this is the first time I’ve ever felt compelled to leave a review — and unfortunately it’s due to repeatedly terrible service from... See more

Company replied

Rated 5 out of 5 stars

They operate mainly by WhatsApp. They’re experts in their field, have information at their fingertips and super efficient. We found parts for a Stil Ride-on which we paid for and they were delivered s... See more

Company replied

Company details

  1. Lawn Mower Store

Written by the company

Lawnmower Parts Online is an Irish owned company who's goal is to provide a one-stop shop for parts and service kits for all your garden machinery.


Contact info

4.0

Great

TrustScore 4 out of 5

116 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(116)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered parts on line

Ordered parts on line , after no correspondence for 11 days and no return call backs . Eventually received an email to say my parts would be another 3 weeks . Asked for a refund which the reply was it will be paid back immediately. 3 days later still no refund. Worst experience I have had from any supplier.

March 17, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Super service.

Ordered some parts online. Realised I had made a mistake. Phoned to change the order, which was really easy, and I was told the order would take 7 to 10 working days. This was confirmed by email. 8 working days later, I have the parts. Can't ask for more.

October 28, 2025
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Appreciate that Richard

Rated 1 out of 5 stars

Brutal just brutal when it comes to…

Brutal just brutal when it comes to live stock levels
Claim in stock on line so you click pay and order to receive a message few days later not in stock 7-10 days
Got caught a few times lately and every time I say never again but always willing to give them a chance….. but no more!!

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Quick response

Made an inquiry on line with this company regarding the deck belt on a snapper ride on mower which I didn't know the size belt I needed. Got a response in a few hour's with the information I needed I ordered what I needed on there site which is a easy site to navigate around 4days later got my belt with free post excellent company to deal with and good prices. 10 out of 10 👏👏👍and there an Irish 🇮🇪company will order again and recommend to friends. 19/9/25

September 19, 2025
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Appreciate that thanks for the great review

Advertisement
Rated 1 out of 5 stars

Absolutely terrible service

Absolutely terrible service , do not use them ,
I ordered a very simple item, spark plugs which were available on the website to order ,
Then notified that they didn’t have in stock and would have to order and would have in a few days
Emailed numerous times for an update on my order , no response
Gave up after a month
Wouldn’t reply to my emails asking where my order is.
Eventually replied after loads of mails All I got was I was out sick excuses and blaming suppliers excuses
Do not use
Do not use

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional

Ordered a deck for 16 year old, discontinued lawnmower. Most sites had this listed as no longer available. This company had it delivered within four days to my door. Extremely good service, well packaged and great communication. Highly recommended.

August 28, 2025
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Thanks a million for the great review Joe, glad we could sort you out promptly! Look forward to doing business with you again.
-Shane.

Rated 1 out of 5 stars

Online Order for Out of Stock Product Allowed to Conplete with Zero Indication

Ordered a product from the website. Straight through to checkout, payment taken, order confirmed etc. Next day I have an email from the store telling me that the product is out of stock and would be 7-10 working days (supposedly) before coming back in stock.

Subsequently, the same item still showing as in stock on the website. I asked if this was going to be updated. No response as yet.

Retailers still doing this need to be called out. A customer is entitled to expect transparency when making an online order. Be careful with this shower, obviously no interest in basic courtesy towards online customers.

**** Update in response to business reply ***

I have instructed cancellation and refund of my order already.
I do not require further assistance as I have placed an order for the same product elsewhere this morning.

Your aim is just words, if there was substance behind it, you would at least have the respect for customers to provide truthful information about stock levels.

Please cut the crap and stop towing the "we are experiencing high call volumes" customer service bull.

Delays with supplier is not what affected my order. The inaccurate information on your website is what affected my order. In addition, allowing that order to complete, without stock in place, removed my option to place my order with a retailer that did in fact have stock in place, without being out of pocket to you, while waiting for a refund.

Your response is boiler plate customer service crap and I won't allow it to stand

August 26, 2025
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Hi there, thank you for your feedback. We’re sorry for the frustration caused here. We always aim to provide delivery dates as accurately as possible, but at this time of year our suppliers can experience unexpected stock delays, which unfortunately affected your order.

We always reply to customer queries. Please let us know your order number, our phone number is 050423123 if you wish to call us.

Thank you again for raising this — it helps us improve.

Advertisement
Rated 5 out of 5 stars

Age is just a number

Just had a wheel fall off my 28-year-old Toro mower, and after ringing around local mower suppliers, who laughed at me when I told them what I was looking for.
This company came to the rescue, and within 10 days, I had a new wheel sitting on my doorstep.
Great company to deal with, 5 stars +.

August 12, 2025
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Thank you so much for your wonderful review! 😊 We love your “age is just a number” attitude – it applies to mowers too! We’re delighted we could track down your wheel for your trusty 28-year-old Toro and get it going again. Thanks for the 5 stars (and the plus!)🌟🚜 - Shane

Rated 5 out of 5 stars

Best service all round , very helpful

Highly recommend this company, I was looking for blades and was told by a local dealer that they weren't able to be got , I decided to try online and just like that I had them, I found the website very user friendly, when I ordered and paid I received confirmation by email , I ordered late Wednesday evening and had them first thing Friday day morning, delivered by An Post, this is a first class service and will be using their site again and again , very grateful to have found them, very impressed.

July 30, 2025
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Thanks a million for this great review, it is very much appreciated.

Rated 5 out of 5 stars

Starter for 25 year old lawnmower.

I sent pictures of the starter unit on my 25 year old Harry lawnmower to the guys there and they sorted me with the part. Super service and great communication. Price was excellent and free delivery too. Highly recommended. Thanks to Shane.

July 31, 2025
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Thanks so much for the great review! 😊 We’re delighted we could match up the right starter for your 25-year-old Harry and get it back in action.

Rated 2 out of 5 stars

Poor stock tracking

Normally excellent
But ordered hustler parts and it took 2 weeks to find out the parts wouldn't be available for 6 7 weeks

June 1, 2025
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Ronan, Thank you for your honest feedback, and we’re genuinely sorry to hear about the delay with your Hustler parts.

Unfortunately, in this case, we were only informed after your order that these Hustler parts were on an extended backorder from the manufacturer, something outside our usual control.

We really value your business and your kind words about us normally being excellent. If there's anything we can do to make this right in the future, please don’t hesitate to reach out to us directly.

- Shane

Advertisement
Rated 5 out of 5 stars

Just has to be THE very best service company in Ireland

They operate mainly by WhatsApp. They’re experts in their field, have information at their fingertips and super efficient. We found parts for a Stil Ride-on which we paid for and they were delivered speedily via An Post. Apparently there are 2 Shanes & another guy - all brilliant - thank you!

June 10, 2025
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Thanks a million Celine we pride ourselves in our Customer Service and Speedy responses to queries. There are indeed 2 Shane's here. Appreciate the great review, glad you had a great experience with us!

Rated 5 out of 5 stars

Excellent service in every respect!

I ordered three belts for my Husqvarna lawnmower. Then I had to correct by email my telephone number concerning the order.
I was immediately replied and helped by Shane!
The belts were fine and arrived at Finland in six working days, with free shipping!
The service by Shane and Lawnmower Parts Online Ireland was beyond all my expectations! Thank you very much!

June 26, 2025
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Thanks for that great review Pentti, glad to hear your order arrived all the way to Finland in just 6 days. You know where to get us if you need any more parts for your machine. - Shane, Lawnmower Parts Online.

Rated 5 out of 5 stars

Bought a John deere mower deck and all…

Bought a John deere mower deck and all the pullies everything went together perfectly. Very helpful company even on a bank holiday weekend they helped on WhatsApp.
Very pleased, highly recommend this company.

May 22, 2025
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Many thanks for the great review John, glad we could sort you out so fast!

Rated 5 out of 5 stars

Simplicity, value and professionalism.

An absolute simple pleasure of a company to deal with. I was looking for a lawnmower blade. I sent an email request to sales (Shane) and a reply was recieved within minutes with the product required. The price of the part was 50% cheaper than any other supplier in Ireland with free postage. The product arrived at 07.30 the next morning. One of the best oniline suppliers I have ever dealt with. Thank you again Shane, great work and keep up the super service.

May 1, 2025
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Gary, we very much appreciate the kind words. We'll keep up the good work while trying to improve too!

Advertisement
Rated 2 out of 5 stars

Blunt Communication, Slow Refund

Purchased 6 spark plugs as they were showing as in stock. I then received an email stating there would be a delay in shipping them… no problem as I wanted these plugs in particular. A day or so later another email saying the plugs were in fact out of stock but offered a different plug which is not what I was after so requested a refund. This was not actioned and I had to chase more than once to get this sorted. I also found their blunt communication manner unprofessional to the point where I myself stopped offering common courtesy as it seemed lost on them.
Shane did apologise for the delay as it was dragging on but would steer clear in future.

April 24, 2025
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Thank you for your feedback James, and we’re genuinely sorry to hear about your recent experience. We completely understand how frustrating delays and unclear communication can be—especially when you’re after a specific product.

We regret the stock error and the inconvenience it caused. While we aim to keep our listings accurate and our service smooth, we clearly fell short in this instance. We also take your comments about our tone seriously and will be reviewing how we communicate with customers to ensure professionalism and courtesy are always upheld.

While we understand your hesitation about shopping with us again, we do hope you can trust us in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service, helped me find the part number, ordered yesterday afternoon, it arrived this morning.
Very impressed.
Paul Kavanagh

April 10, 2025
Unprompted review
Lawnmower Parts Online Ireland logo

Reply from Lawnmower Parts Online Ireland

Thanks Paul, glad we could help so efficiently

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look