Lawnmower Parts Online Ireland Reviews 

116
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Excellent communication and prompt service. I received the ordered spare part in 2 weeks in Romania which by any standard is fast. Highly recommend

Rated 5 out of 5 stars

Ordered 2 separate orders over the past month Sep 2026, I would definitely deal with again and recommend. There was a slight delay on second item but this was dispatched and recieved 2 days after init... See more

Rated 1 out of 5 stars

Date of experience: 23 Sep 2026. Fast approaching 45 years old, this is the first time I’ve ever felt compelled to leave a review — and unfortunately it’s due to repeatedly terrible service from... See more

Company replied

Rated 5 out of 5 stars

They operate mainly by WhatsApp. They’re experts in their field, have information at their fingertips and super efficient. We found parts for a Stil Ride-on which we paid for and they were delivered s... See more

Company replied

Company details

  1. Lawn Mower Store

Written by the company

Lawnmower Parts Online is an Irish owned company who's goal is to provide a one-stop shop for parts and service kits for all your garden machinery.


Contact info

4.0

Great

TrustScore 4 out of 5

116 reviews

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1-star

No recent history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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4.0

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(116)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service from the guys here, would recommend. Upon reading some bad reviews here it's easy to see some people don't live in the real world, my experience was fantastic and I will definitely be purchasing for all my lawnmower needs in preparation for spring 2024. The guys were able to answer all my questions to make sure the parts were right for me, 5 Stars!!

November 9, 2023
Unprompted review
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Reply from Lawnmower Parts Online Ireland

Thanks Dan. Appreciate that! Hard to keep everyone happy but we certainly try our best!

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Rated 1 out of 5 stars

Part never arrived

Ordered a part from this crowd weeks ago. It was supposed to arrive after 5 days. Two weeks later nothing and then after contacting the company we get told two weeks more. If you are in urgent need of a part, don't go near this crowd with a ten foot pole. I now have the amazon outside my back door and a garden that I can't enjoy for the only bit of summer we've had this year. Thanks for nothing guys!

September 4, 2023
Unprompted review
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Reply from Lawnmower Parts Online Ireland

Apologies again Adele, there can be delays in sourcing products from suppliers, especially rare parts. Hope you can give us an opportunity to amend this mishap next season.

Regards,
Shane.

Rated 5 out of 5 stars

Good service from helpful staff

Good service from helpful staff. Competitive prices and great range of parts. Highly recommended.

June 16, 2023
Unprompted review
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Reply from Lawnmower Parts Online Ireland

Thanks for the kind words, appreciate that

Rated 1 out of 5 stars

Dodgy dealers, AVOID!

Phoned before ordering to be sure 3 separate items were in stock and assured they were. Paid up front, ordered online within a couple of hours and was emailed 2 days later saying that 2 of the 3 items were NOT in stock. Decided to accept the remaining item and have a refund on the other 2. No notification of despatch but after a flurry of emails and phone calls realised that they had nothing in stock. I was lied to about despatch of the remaining item, lied to about the partial refund to my Visa a/c and then told that they couldn't make a second refund on the same a/c and I would have to accept a Paypal payment. Raised a section 75 dispute with Visa they adjudicated in my favour and after 3 weeks have finally got my money back. Dishonest traders like this give internet trading a bad name. AVOID!

May 10, 2023
Unprompted review
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Reply from Lawnmower Parts Online Ireland

Thank you for taking the time to share your feedback. We value all reviews, positive and negative as it helps us identify areas that require improvement.

Apologies for the mix up here, parts often come in and out of stock, especially in the middle of the cutting season. If parts are out of stock we never have any issues refunding orders as we realise many customers would be in a panic to get these parts.

We understand your frustration, and we have been working to rectify the stock issues you've highlighted.

Once again, we apologize for any inconvenience you've experienced. We genuinely hope to have the opportunity to regain your trust in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service. Good communication

June 2, 2023
Unprompted review
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Reply from Lawnmower Parts Online Ireland

Thanks, appreciate it.

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Rated 1 out of 5 stars

Beware Ordered a blade and cable from…

Beware Ordered a blade and cable from you hasn't been delivered yet not answer e mails I sent

Tried to email them on the email address they left in the reply.
Would not send email address doesn't exist

April 26, 2023
Unprompted review
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Reply from Lawnmower Parts Online Ireland

We answer all e-mails/calls every day. Our e-mail is sales@lawnmowerpartsonline.ie and our number is 050423123

Please double check that you have sent your query to the right e-mail. We can then update you on the delay in the delivery process. Please include your order number too.

Rated 5 out of 5 stars

Super service

I ordered two sets of belts for my Viking lawnmower. I didn't know that there 2 setups for the same model number. I didn't check the belts before 8 months after receiving them, and they turned out to be the wrong type. I contacted this vendor, but I was not very optimistic. But Shane from LawnMowerPartsOnilne was super quick and sent me the correct ones free of charge the same day.

March 29, 2023
Unprompted review
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Reply from Lawnmower Parts Online Ireland

Thanks for the great review Endre!

Rated 5 out of 5 stars

Great stock/ pricing & communication

Never an issue.....a great/ comprehensive range of stock. Easy site to source part & speedy dispatch with good communication. Prices seem realistic/ reasonable too.

February 9, 2023
Unprompted review
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Reply from Lawnmower Parts Online Ireland

Appreciate the fantastic review Ken, cheers..

Rated 5 out of 5 stars

5 Stars

I have to say, these lads are a fantastic bunch to deal with. I placed my order on Friday evening and it was delivered on Tuesday morning. Highly recommened lawnmowerpartsonline.ie

January 18, 2023
Unprompted review
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Reply from Lawnmower Parts Online Ireland

Thanks for the super review Robin!

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Rated 1 out of 5 stars

A rip off take money no goods

A joke of a company I ordered a blade on 4-9-22 only because it was supposed to be in stock. Still no blade by to 8-9-22 this company is only 60 miles away so I contacted on WhatsApp only to eventually be told it was out of stock and was promised I’d have it this week. as of 14-9-22 it still hasn’t arrived in stock and guess what They have promised it’ll be here next week. Will be my last time using lawnmower parts online once this is resolved. Why take payment when you don’t have the goods to sell ?

September 14, 2022
Unprompted review
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Reply from Lawnmower Parts Online Ireland

Apologies again about that Sean, supplier issues are crazy as we have said. We are doing our best under the circumstances. Dates are ever-changing I'm afraid. Sorry again and as you can see we have refunded you in full.

Rated 1 out of 5 stars

Appalling service

At the end of April 2022 I placed an order for two items, one of which was a mower blade. This was shown as "shipped" in my order history but I received nothing. After a couple of weeks they decided the order was lost and a new order was created. I received two phone call answerphone messages, weeks apart, saying the blade was delayed 7-10 working days. I emailed and got a similar response. Finally at the end of June 2022 I'd had enough and rang them and cancelled the order, for a refund. A few days later I got an email saying the part was no longer available and did I want a refund or order a different (more expensive) item. I emailed back requesting the refund (again) which came into my account a few days later. In the light of that experience I think that one star is entirely appropriate.

June 30, 2022
Unprompted review
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Reply from Lawnmower Parts Online Ireland

We are very sorry about the mix up. The blade is now only available as a genuine blade which is why the price is much more than the original blade order. The original blade is not in stock with suppliers and they are having supply issues as you can understand. We did our best to update you as frequently as we was possible.

We are very sorry about all this messing around, supplier issues are crazy at the present time.

Rated 1 out of 5 stars

The wrong part was sent and we sent it…

The wrong part was sent and we sent it back they got it on May 6 2022 no refund and the phone number is wrong my name is marvin trent

June 20, 2022
Unprompted review
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Reply from Lawnmower Parts Online Ireland

Hi Trent, sorry you had issues getting in touch. Our phone numbers are definitely functioning and are the numbers as on our site. Although lines may be busy at times.

What is your order number so I can look into this further and issue the refund that is due to you?

Rated 5 out of 5 stars

Excellent Service.

There was a delay sourcing the parts but they were helpful and open throughout. Great communication and prompt dispatch once they received the items.
Very happy with the service.

February 20, 2022
Unprompted review
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Reply from Lawnmower Parts Online Ireland

Thanks for the kind words, sorry again about the delay. Although delays are rare, some of them are just beyond our control. Thanks again.

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Rated 5 out of 5 stars

Ordered blade tips for Stiga Lawnmower…

Ordered blade tips for Stiga Lawnmower 3/2/22. Got a call later saying it would be 10/2/22 before I got them and would that be alright with me. It was OK with me. True to their word the package was delivered this morning 10/2/22. Keep up the good work lads.

February 10, 2022
Unprompted review
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Reply from Lawnmower Parts Online Ireland

Thanks a million for the kind review. It is very much appreciated.

Rated 5 out of 5 stars

great service

first class product and service,competetive prices and very fast delivery,5 stars

October 26, 2021
Unprompted review
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Reply from Lawnmower Parts Online Ireland

Thanks for the great review Martin, much appreciated!

Rated 5 out of 5 stars

Delivered as promised

Ordered a recoil spring for lawnmower and it arrived in post as promised. No complaints, Ray from Wexford

September 20, 2021
Unprompted review
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Reply from Lawnmower Parts Online Ireland

Sound Ray appreciate the review!

Rated 3 out of 5 stars

Ordered a part on 23/8/21 have not…

Ordered a part on 23/8/21 have not received yet (9/9/21) no emails or phone texts have been answered. just emailed shane at lawnmowerpartsonline and hoping for a reply. Shane replied. And advised they would ship another part if I did not receive. Item received a few days later.

September 9, 2021
Unprompted review
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Reply from Lawnmower Parts Online Ireland

Great to see you got sorted... and very fast!

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Rated 1 out of 5 stars

Terrible to deal with

Terrible to deal with. Never responded and ignored calls and texts. Won't not recommend.

September 1, 2021
Unprompted review
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Reply from Lawnmower Parts Online Ireland

Hi James, apologies we are under serious pressure such are the quantity of enquiries and calls. If you could send your enquiry to shane@lawnmowerpartsonline.ie it will be dealt with ASAP.

Rated 5 out of 5 stars

Perfect company.

I have a old LT175 John Deere lawnmower and it is a nightmare to find parts. I contacted Shane who went out of his way to source the parts and send me a link to pay for them.
A week and a half later I found out my order was lost in the post, he resourced the items and had them out straight away no questions asked.
What more can I say

July 27, 2021
Unprompted review
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Reply from Lawnmower Parts Online Ireland

Thanks for that Ian, appreciate the great review.

Rated 5 out of 5 stars

Great service

Great service - \ordered Thursday Am arrived Friday am
Easy website to navigate and find correct parts as required - keep up the good work

July 16, 2021
Unprompted review
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Reply from Lawnmower Parts Online Ireland

Thanks Philip, appreciate that.

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