Cannot Fault the customer service I received after some issues with couriers. Sharon's tenacity and willingness to resolve the issue through to resolution is exemplary! Super website with great saving... See more
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See what reviewers are saying
I ordered some Portmeirion dinner plates and mugs, They were 'seconds' and therefore half price - fantastic value at £7.50 per dinner plate - but you would never have guessed they weren't perfect. The... See more
We were pleased to be supporting a small business with our order. Unfortunately the wrong item was sent. We understand that mistakes happen but it's how a company handles it that's important. The cus... See more
Excellent! I'm so pleased to have discovered Lawsons! I was searching for Denby cast iron cookware, and Lawsons prices were the lowest I found. I also purchased some great quality Hummingbird bedding... See more
Company details
Information provided by various external sources
Lawsons is a family business trading for over 110 Years and is a leading independent retailer of kitchenware and household products, Based in Devon England
Contact info
52 & 54 Fore Steet, PL21 9AE, Ivybridge, United States
- 01752 897384
- internetsales@lawson.co.uk
- lawsonshop.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good Service
Site is easy to use, and very quick delivery, only down is quite a large value required for free p & p.

Reply from Lawsons of Devon
Still have not yet received items but they 've taken my money
I checked before ordering that the carrier would leave parcels in a safe place, because I'm at work day time. They said yes, carrier would leave. I therefore gave specific instruction to leave in summerhouse. Get home from work one day (and it was not a quick delivery process, may I add) to see card through door saying they could not deliver. I had to ring up centre for Fed Ex 30 miles away. They said they had no such instructions to leave in summerhouse, although I had typed in when I ordered. So, still have not received. They are re-delivering next week - apparently. I will not order from this company again because I just cannot put up with the hassle and do not have time to chase delivery companies (and don't see why I should have to), and not being told the truth about leaving items in a safe pace (or not passing on instrucitons to company, not sure which as yet). Really annoyed, paid my money and received NOTHING! Waste of time, effort, etc etc. And it is a one off standard delivery fee so not cheap either if you are ordering something lightweight! Unacceptable.

Reply from Lawsons of Devon
Lovely product
The product I chose is excellent. However the ordering experience was not so good! I never received a confirmation e mail about my order (fortunately I had paid through PayPal so knew that the order had been received!) and I then had to contact customer services to ascertain whether my product was I the store when I wanted to collect it. They replied to me to tell me it was there. When I went to collect it they had no record of the order or that it had been received! However when they went to look it was in their store. Need to sharpen up their online service.

Reply from Lawsons of Devon
Brilliant service!
Very quick and extremely helpful after I got the pick up location wrong

Reply from Lawsons of Devon
Trolley
Delivery good website easy to use but one niggle four designs to choose from but no link

Reply from Lawsons of Devon
Fast delivery great customer service
Used lawsons several times now and would strongly recommencement. Fast delivery, well packaged and good item's

Reply from Lawsons of Devon
Bedding Set Purchase
Swift and efficient service. Delighted to have found an item which has been hard to find elsewhere.

Reply from Lawsons of Devon
Hummingbird bicycle duvet cover
A lovely duvet, much cheaper than other sites. Very pleased.
However, delivery by FedEx was a joke! They arrived before they sent tracking info, so I missed yhem. I had to go onto re-delivery site & arranged for duvet to be delivered on 28th, arranging to stay at home all day. It arrived today (27th) @ 2.10pm!!! Sheer fluke I WAS in. I would rate them a zero....

Reply from Lawsons of Devon
Dylon Stain Remover
Very efficient service. Goods packaged really well by Sally and arrived here very quickly. Wish shipping wasn't with FedEx as they are so expensive UPS or Royal Mail would have been a lot cheaper and there is no option to ask for product to be posted any other way. That really is the only criticism.

Reply from Lawsons of Devon

Reply from Lawsons of Devon
Great Company
Excellent service and communication, Fast delivery, Great prices
Would definitely Recommend.

Reply from Lawsons of Devon
Great service and prompt delivery.
I went online to find a specific item and came across it on lawson's website. I ordered and it came within a few days no fuss. Great service and I will shop there again.

Reply from Lawsons of Devon

Reply from Lawsons of Devon
Fast and Sure
I ordered a home bread-maker online from Lawson's late on Friday. It arrived in perfect condition on Monday morning, and I had made an excellent loaf with it by lunchtime.
very happy. good service.
very happy with your service. thank you very much .yours jean grant.
A successful experience
We particularly appreciated the recycled packaging. It makes sense!
Great product and service to match
Bedding is super quality at a great price, and delivery was quick and efficient.
GREAT STAFF
Small problem with no communication with online order, popped in store all sorted with the friendly in store staff, Thank you
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