I drove around 30 miles to the Colchester branch today as previous reviews rated staff 5 star with excellent knowledge & customer service. I had an issue with dirt on my Nikon's sensors which staff de... See more
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Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
United Kingdom
- sales@lcegroup.co.uk
- www.lcegroup.co.uk
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Replied to 95% of negative reviews
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Great advice
The person I spoke with for advice was very knowledgeable & helpful & took time & an interest in my needs.
London Camera Exchange - Leamington
The lens was in perfect condition and a prompt dispatch. Very happy!
Amazing service!
Amazing service! I bought a used Nikon ZR and they held it for me until I could get in to buy it. It was the best value out there and the service from Alex was fantastic as always. I have been going to LCE Worcester for a while now and consistently get great deals and a very warm welcome from experienced and knowledgeable staff. Their used prices are also very competitive. I cannot recommend this store more highly, no matter what level of photography you are at, all of the staff will help you. Russell deserves special mention, and thanks again to Alex, and Martina who I met too. Love the camera by the way, it’s brilliant.
Exactly what you want
There website on my phone was a nightmare as it kept jumping between mobile and desktop version but there service was spot on delivery was quick and item was a good price
Used product was exactly as described
Gloucester Branch
Simon Hargreaves is the ideal customer facing person. He listened so that he had a good understanding of the type of camera I needed to meet my use requirements and possible future variations. He explained how each of my short-listed models would do that and gave the pros and cons of each model. He did this without using unnecessary technical terms and provided excellent hands-on demonstrations.he helped me reach a satisfactory conclusion without leading me in a particular direction. Overall he made me feel like a valued customer who he wanted to get the right product. A great demeanour and not overpowering. A credit to the company.
Great communication all the way
Great communication all the way , I was so pleased with my purchase , as described , sent to me very promptly with great packaging , a very good experience , very happy with the price too , highly recommended !
Great service
Great selection of new and used products, always competitively priced and fantastic service. Used Leica binoculars I bought are exactly as described and actually exceeded expectations
Great team.
Great team had a small problem which Graham sorted without drama, unfortunately needed some more assistance and the Manager Sammy again handled it with a great no nonsense attitude it is so refreshing to find a team clearly interested in sorting things, not making things worse would highly recommend Team Bath.
Great service !
The staff were very helpful and made the process so easy.
I made a mistake with my address and they made sorting it all out fast and painless.
The item I bought was top quality and even better than described.
Bought a camera online from the…
Bought a camera online from the Winchester Branch, tried to pay on PayPal, unfortunately, needed it sent to my niece for her 16th birthday, couldn't get it on time.
Spoke to Ben on the phone, and he reserved the camera for me.
Drove down the next day, two hours, paid, and they guys in the shop organised next day delivery for me.
Really great customer service guys, huge thank you to Ben , Isaac, and Oliver.
My niece was so happy to get it for her birthday.
Above 5 star service.
Really well done.
Online purchase
Online purchase. I can't fault the service at all, it was excellent service all round. Queries were answered quickly and fully, description on the condition of camera was spot on, the purchase went smoothly and I received the item really quickly. I highly recommend the team at Bath.
I purchased a Sony 24mm f1.4 G Master…
I purchased a Sony 24mm f1.4 G Master lens from the Bath branch. I had to delay the order by a couple of days and they were very accommodating. When the lens arrived, which was as on time, it was packaged superbly. I have dealt with LCE since 1990 when I purchased a second hand Pentax K1000 film camera and they have always been professional and helpful. Hopefully more years to go. Keep up the superb work.
Rich Eastman
I bought a opticron HR 80ed with zoom…
I bought a opticron HR 80ed with zoom 2nd hand . When I called to check the condition I specifically asked was there any haze a common fault with this instrument . Ben said none at all checked and confirmed and said we’d never sell any optics with haze . Parcel arrived next day telescope had clear brown ish haze in the prism a child could have seen it . Anyway they promised to repair at their expense then return to me , lesson is don’t feed your customers BS . Usually they are very good to deal with so this is out of character etc

Reply from London Camera Exchange
Very pleased from the easy website to…
Very pleased from the easy website to order,and I was notified all the way to the delivery.
The order was dealt with quickly and…
The order was dealt with quickly and efficiently. Arrived as described.
Great service and hassle free 😎
WillUsed Lumix S9
Camera in excellent condition with fast dispatch. Keen price. Very satisfied
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