London Camera Exchange - Bath Reviews 

541
TrustScore 5 out of 5

4.9

13 Cheap street, BA1 1NB Bath, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I bought a Minolta 75W Riva Zoom with London Camera Exchange and I couldn't be more happy about the experience. I was a little bit scared of buying second hand cameras online, but I decided to go for... See more

Rated 5 out of 5 stars

They were unable to get me the binoculars I wanted as Nicon had not delivered their order. As it was a birthday present I needed them by a certain time which they couldn’t promise. Asked ,for thei... See more

Rated 5 out of 5 stars

Straight forward to deal with offered slightly more than quoted on trade-in product, honoured a reduced offer price on purchased product at time of enquiry which was finished by time of purchase, (al... See more

Rated 5 out of 5 stars

Very fast personal service. The online order was routed through their bath office, and when I called to make a change to the delivery, they answered first ring and knew all aboutit. Super great!


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 13 Cheap street, BA1 1NB, Bath, United Kingdom

  • 01225462234

4.9

Excellent

TrustScore 5 out of 5

541 reviews

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Replied to 95% of negative reviews

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4.9

All reviews

(541)

2,774 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast personal service

Very fast personal service. The online order was routed through their bath office, and when I called to make a change to the delivery, they answered first ring and knew all aboutit. Super great!

August 21, 2026
Rated 5 out of 5 stars

Change of binoculars

They were unable to get me the binoculars I wanted as Nicon had not delivered their order. As it was a birthday present I needed them by a certain time which they couldn’t promise. Asked ,for their advice on a substitute and they were very helpful.
I couldn’t have been more pleased with the substituted item.
THANK YOU

August 20, 2026
Rated 5 out of 5 stars

Minolta 75W Riva Zoom in great conditions and speedy delivery

I bought a Minolta 75W Riva Zoom with London Camera Exchange and I couldn't be more happy about the experience. I was a little bit scared of buying second hand cameras online, but I decided to go for it. I had a long trip planned and I managed to buy and receive the camera on the same week before travelling. The camera arrived very well packaged and secured. It's in great condition. I took some months to test it and I'm very happy with the camera. Couldn't recommend enough.

March 10, 2026
Rated 5 out of 5 stars

Proper, old school customer service

Having ordered some kit from the website for a job a few days later and said kit arriving not working I was feeling a bit tight on time to fix the issue. Visiting my local branch in Bath we managed to find a solution to my issue on the same day. Huge thanks to Tom and Sammi for going beyond the extra mile.

July 28, 2026
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, the man working was very very kind and generous. Also incredibly knowledgeable and was able to help me out when I needed it. Will definitely be going back for any of my camera and lens needs 😁.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended ……

Straight forward to deal with offered slightly more than quoted on trade-in product, honoured a reduced offer price on purchased product at time of enquiry which was finished by time of purchase, (all within a week) delivered next day after purchase.
Excellent service throughout and highly recommended. Bath shop.

July 22, 2026
Rated 5 out of 5 stars

Great customer service with the Bath LCE

Great customer service with the Bath LCE. So knowledgeable and helpful.

My issue was with the courier company DPD. I had to change delivery date which was accepted, I had the front door open and had a clear view during the time slot the delivery should have been made. No one turned up. I then rang DPD who stated they could not re deliver as I was out when the arrived. I informed them that the courier had not attempted to deliver my item as I was in and the door was open and no card was left. After wrangling and asking to speak to a manager they agreed to deliver it. This they did.

July 10, 2026

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