LDN Finance Reviews 696

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the personalized, understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience. Many consumers highlight the exceptional customer service, noting that the team goes above and beyond to assist them. People frequently mention feeling supported and well-informed throughout their processes, with staff explaining everything clearly and patiently.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the team's professionalism,... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers highlight the team's... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpful, efficient, and... See more

Response time

Clients share positive opinions on response time, consistently highlighting quick and efficient... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were recommended this team by our estate agents, and we couldn’t be happier with the service. Daniel was absolutely amazing throughout - his dedication is unmatched, often going above and beyond... See more

Company replied

Rated 5 out of 5 stars

I could not have completed our home purchase without the expertise of LDN Finance! As FTBs, Dan and Jessie were incredibly supportive of us. They walked us through each step of the mortgage process, a... See more

Rated 5 out of 5 stars

Heather was absolutely fantastic throughout our mortgage process. As a self-employed applicant, our case was a bit more complex, but she handled everything with expertise and care. She explained each... See more

Rated 5 out of 5 stars

My Partner and myself were first time buyers and found the thought of buying a house and getting a mortgage really overwhelming. However Connor and Urszula from LDN finance from start to finish were a... See more

Company replied


Company details

  1. Mortgage Broker
  2. Business Broker
  3. Financial Consultant
  4. Insurance Broker
  5. Property Investment

Written by the company

LDN Finance is a multi-award-winning firm established in 2017 to bring together specialists in all areas of property finance. We are an independent ‘Whole of Market’ mortgage specialist and we provide professional advice to a wide variety of clients seeking property related finance and insurance.


Contact info

5.0

Excellent

TrustScore 5 out of 5

696 reviews

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Rated 5 out of 5 stars

Can’t thank John and Jennifer enough!

Can’t thank John and Jennifer enough at LDN Finance. I was referred to John last year and he’s been patient with me through my property search and property losses. Now, both John and Jennifer have dealt my application brilliantly and have kept me updated at every step. Thank you for making a stressful process less painful. I would recommend your services to anyone!

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

Mortgage anyone??

I cannot recommend the services of Greg Cunnington and Allyson Hautot at LDN Finance enough. They made the often arduous task of remortgaging as pain-free as these things can be and were always on hand to answer any questions (of which there were many!) in a clear and timely manner.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout. Incredibly responsive and helpful. Also continuously updated my mortgage as rates were changing to ensure I always had the best rate throughout the property purchase cycle. Couldn't recommend them enough.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent news today that our mortgage…

Excellent news today that our mortgage is complete. Romit has been a star in finding a mortgage for us especially as we unfortunately are no spring chickens! Excellent service and Cheyanne was brilliant in keeping us updated on the progress. I would highly recommend Ldn finance for all your mortgage needs and however different your circumstances may be .

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Mortgage Services!!

After completing a big house refurb, I required a remortgage. I was relying on my previous mortgage advisor, who usually delivers. But for some time he couldnt get the mortgage I needed. This was getting very overwelming at the time interest rates were rising. I had thankfully been recommended LDN finance from a relative. I had Clair from LDN who really took care delivered of business say to speak on my new mortgage. She gathered all the information in such a easy manor and from day 1 I felt like something was getting done. She called me regularly advising the best mortgages she had, and in due time we got the mortage we needed before we moved in. This company is an a diamond. I will look forward to dealing with them in future.

February 11, 2023
Unprompted review
Rated 5 out of 5 stars

Feedback

Excellent support in the renegotiation of the mortgage. Highly recommended.

February 5, 2024
Unprompted review
Rated 1 out of 5 stars

I’m very disappointed with the service…

I’m very disappointed with the service I received from LDN - they helped me with my remortgage and promised to ensure that they would let me know if the rate I had secured was improved upon in the time leading up to the remortgage date (2 months later).

In this time a friend alerted me to the fact that the rate had lowered but I realised I had missed my 14 day window of the opportunity to switch over to the far improved rate. I confronted Heather who claimed that the rate had changed too late for me.

This is a blatant lie - in the 2 months it had in fact (I have since found out) changed 3 times - with the latest decrease taking it from 5.45% to 4.69% - and all well within the window of opportunity to change. This has cost me a lot of money - and I am left wondering why I bothered to enlist your company to help me - I would have been far better off doing it myself as I would have been keeping an eye on the rates instead of trusting my adviser to do her job. I absolutely would not recommend your company

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from LDN finance as…

Excellent service from LDN finance as always! Darren, as an expert in his field, was extremely helpful and professional in helping me secure a later life mortgage. The process went through all the stages without a hitch and was as stress free as the complicated process could have been. I can highly recommend Darren and LDN.

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Superb!

From the first conversation about a mortgage through the many months until completion of my purchase I received outstanding, professional service. The best mortgage options were provided alongside industry knowledge and I felt completely supported throughout the process. I have not hesitated to forward Dan and Guven's details on to friends, who all have had the same experience. Added bonus that they are super responsive and lovely to deal with.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful for first-time buyer

Clair was a great help throughout the process, particularly as a first time buyer in a period of fluctuating interest rates. I would definitely recommend LDN.

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Owen was great

Owen had been recommended to me by a number of acquaintances and I'm really glad I tracked him down when I decided to take out a mortgage; he's really pro-active and responsive, always lays out all the options available and the speed of execution was fantastic. He's a safe pair of hands and a trustworthy advisor!

December 14, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Martin and Alysson were simply fantastic. House buying is stressful, but they made the mortgage side so easy. Responsive, pro-active, and super knowledgeable. Would highly recommend.

December 14, 2023
Unprompted review
Rated 5 out of 5 stars

LDN Finance

LDN Finance, and Heather Greatorex & Catherine Hitchcock in particular, were fantastic during the purchase of my first home. They completely took care of all aspects of my mortgage, liasing with the bank, and were able to quickly secure my offer at a time when the Bank of England were rapidly increasing rates. Heather and Catherine were proactive in ensuring my mortgage did not expire during a transaction which took an unusually long amount of time, due to external factors. I've recommended Heather personally to 3 of my friends, and we've all been delighted with the help she has offered.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Adam Kasamun and Lauren Abbey at LDN…

Adam Kasamun and Lauren Abbey at LDN Finance were recommended to us by a colleague and they were fantastic. They made the process of choosing and securing a mortgage offer smooth and simple, and it was a huge help to know we were in such capable hands.

November 30, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

A huge thank you to Martin Ball and Allyson Hautot for their tireless efforts in securing a complex finance deal that had more than a few peaks and troughs on route to completion. Great advice, patience, perseverance and perhaps most important of all, communication.

November 28, 2023
Unprompted review
Rated 5 out of 5 stars

Probably the best brokers I have ever experienced

Absolutely amazing service from Martin and Allyson. They are both incredibly responsive, completely knowledgeable and highly effective. Delivered on every promise they gave and would absolutely use again. I am the owner of a large estate agency, and they are probably the best brokers I have ever experienced. Thank you.

November 13, 2023
Unprompted review
Rated 5 out of 5 stars

Exemplary work.!

Exemplary work.!.I knew of LDN as I have known Chris Oatway many years in networking. I called on them to assist a client in a very tricky situation needing a financial solution to bridhe a property deal.
Amy Baptiste - LDN Account Director - jumped every hurdle and solved the deal without a bump.
LDN's accrediatations and network of solutions partners is a credit. Thank you Amy and Chris

November 7, 2023
Unprompted review

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