LEAD Conveyancing Reviews 1,157

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 329 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication skills, making the process smooth and stress-free. The service provided is frequently described as efficient and easy to understand, with many appreciating the prompt response times and clear guidance throughout their transactions. However, some people were dissatisfied with the initial stages of their dealings, citing confusion or a lack of timely advice. A few other people also felt that the service was unprofessional and unresponsive, leading to delays and anxiety, and mentioned issues with billing accuracy or a lack of consistent communication when multiple staff members were involved.

What people talk about most

Staff

Customers generally had positive experiences with staff. Many reviewers praised staff members for being... See more

Service

Consumers find service to be positive, highlighting the professionalism, efficiency, and helpfulness of the... See more

Customer service

People report positive experiences with customer service. Customers frequently praise the helpfulness,... See more

Response time

Reviewers mention positive feedback about response times. Many customers praise the prompt and efficient... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently report a seamless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fel was an absolute gem, explaining your role as a conveyancer in the process of sale. Rates water bills body corporate fees etc were explained. More importantly he followed up on the process till it... See more

Rated 5 out of 5 stars

What started off as a simple sale and settlement got a little bit complicated when our bank threw a spanner into the works. Jesi Byron from Lead conveyancing did over and above to ensure things went... See more

Rated 5 out of 5 stars

We are very happy with the services of Lead Conveyancing, in particular Paula Miller was always contactable via email & phone. She is professional & courteous. We’ve mentioned that we were impressed w... See more

Rated 5 out of 5 stars

We are New Zealanders and have recently sold a property that we own in Australia. We worked with Adele Monaghan at Lead Conveyancing. She guided us seamlessly through the process which was at times... See more

Company replied


Company details

  1. Conveyancer

About LEAD Conveyancing

Written by the company

Experts in Property Conveyancing in
Brisbane, Melbourne, Sydney, And Across QLD, VIC, NSW
We Make Buying and Selling Property Stress-Free

Have access to your conveyancing lawyer at your fingertips. We’ll lead you through the maze of requirements in buying and selling residential properties. We also offer you the most practical and cost-effective outcome at a guaranteed fixed fee. And, we’ll solve your conveyancing needs (whether you just need a pre-signing contract review or only need to straight from conveyance to settlement).

We have taken conveyancing services to the digital world: No paper, very little post and everything by email and phone. No need to take time off work for your conveyance. Sign your documents on the go using e-signing technology. No face to face physical meetings, do online video conference instead from your phone, tablet or computer.

We can assist you wherever you are located as we service anywhere in QLD, NSW & VIC. Brisbane, Sydney, Melbourne, Frankston, Sunshine Coast, Gold Coast, Geelong, Ballarat, Newcastle, Lake Macquarie, Point Cook, Cheltenham, Parramatta, Werribee, Cairns, Coffs Harbour, Wollongong, Croydon, Pakenham, Cranbourne, Logan, Penrith, Townsville, Albury, Dandenong, Melton, Sunbury, Bendigo, Berwick, Essendon, Sutherland Shire, Toowoomba, Shepparton, Blacktown, Caroline Springs, Moonee Ponds, Craigieburn, Ipswich, Tamworth, Campbelltown, Castle Hill, Lilydale, Narre Warren, Box Hill, Coburg, Glen Waverley, Lismore, Mackay, Maitland, Northcote

Get a free conveyacing quote at our website. Or learn more about conveyancing fees here.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 52% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Cedie Muller…she helped this old lady!

I was very impressed with Cedie Muller. As an old lady, I found the demands of so much documentation very daunting.
Cedie was patient and saw me through some trying times.
I am very grateful to her, and would gladly recommend her, especially to older folk who are struggling to complete the tasks involved in selling a property.

January 19, 2026
LEAD Conveyancing logo

Reply from LEAD Conveyancing

Thank you, Loretta. We appreciate your trust and the opportunity to assist. We’d be pleased to help again in the future.

Rated 5 out of 5 stars

Fast and efficient

Fast, efficient with excellent communication and assistance with a difficult purchaser. Highly recommended.

January 15, 2026
Unprompted review
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Reply from LEAD Conveyancing

Thank you, Michelle. We’re delighted to hear you had a positive experience with our team. Thank you for choosing LEAD Conveyancing, and we look forward to assisting you again in the future.

Rated 1 out of 5 stars

I had the worst experience with Lead…

I had the worst experience with Lead conveyancing. I engaged them for one reason, they stated on their website that they have an office in Geelong , Victoria. After a couple of days i started investigating them. My gut feeling was telling me that something fishy is going on. The address of Geelong office turned out to be IVF clinic in Geelong. There is so many different Vietnamese businesses and organisations sharing the same address in Melbourne. When I called one of their workers, he admitted that they are based in Philippines. I terminated their services straight away, but they still sending me the invoice. How can you trust a company like this knowing how many hackers and frauds are going around? They should be investigated by authorities in Australia. I never came across a conveyancer who send you a partial invoice a few days later. You always pay your conveyancing fees on the settlement day! I have been told by one of their workers that you have to pay $180 on top if you want to see someone in person. Stay away from them as there is so many other businesses like this one around.

November 10, 2025
Unprompted review
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Reply from LEAD Conveyancing

Hi Margie,

Thank you very much for your feedback on our service. We are sorry that in this instance we were not able to satisfy your high standards. From the information provided we are unable to locate your matter, however if you would like to send us an email at feedback@leadconveyancing.com.au we would be happy to review your file.

We pride ourselves on our 48 hour communication guarantee. Should we have failed to contact you in this period and you wish to claim the $100 guarantee from us please email us at feedback@leadconveyancing.com.au with the details of the miss communication and we will be happy to reimburse the same. We would be greatly interested in receiving further feedback from you in relation to your matter. Should you wish to provide us with any further feedback we would welcome you to give us a call or email us at feedback@leadconveyancing.com.au.

Rated 5 out of 5 stars

Prompt and efficient service

We are New Zealanders and have recently sold a property that we own in Australia. We worked with Adele Monaghan at Lead Conveyancing. She guided us seamlessly through the process which was at times quite challenging. She was always available on the phone and it was often helpful to be able to talk things through with her. She efficiently managed the seemingly endless electronic documentation and patiently worked through all of it with us. We very much appreciated having Adele with us on that journey and would highly recommend her.
Richard and Stephanie Wild

January 9, 2026
LEAD Conveyancing logo

Reply from LEAD Conveyancing

Thank you for taking the time to share your positive experience with our team. We are glad to have assisted you and invite you to contact us again if you need our assistance in the future.

Rated 5 out of 5 stars

Good Service & Price

Helpful, supportive and promptly handled things professionally. Thanks to Jessie from lead for all her help. On top of their help, their service is very reasonably priced.

January 15, 2026
Unprompted review
LEAD Conveyancing logo

Reply from LEAD Conveyancing

Thank you for your review and for placing your trust in our team. We are pleased to know your experience was smooth and that you felt supported throughout the process. Please feel free to contact us if you ever need our assistance again in the future.

Rated 5 out of 5 stars

My conveyancer was consistently engaged…

My conveyancer was consistently engaged in the process and always communicated at each stage. They made things simple and provided sound legal advice which helped me settle my property!

January 12, 2026
LEAD Conveyancing logo

Reply from LEAD Conveyancing

Thank you, Michael. We appreciate you sharing your positive experience with our team, and please do not hesitate to contact us should you require our assistance again.

Rated 4 out of 5 stars

Efficient email communication

Efficient email communication. Responded to queries within 24h.

January 9, 2026
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Reply from LEAD Conveyancing

Thank you, Ian. We appreciate you sharing your positive experience with our team, and we are pleased to hear that all of your queries are responded to in a timely manner. Please do not hesitate to contact us should you require our assistance again.

Rated 4 out of 5 stars

The transaction was smooth and…

The transaction was smooth and completed with ease.
The agent was approachable and friendly.
However, contacting them on phone was little challenging.

Overall good service and support.

December 24, 2025
LEAD Conveyancing logo

Reply from LEAD Conveyancing

Thank you for your review and for taking the time to share your feedback. We’re glad your experience with our team was a positive one. Please don’t hesitate to contact us if we can assist you again in the future.

Rated 5 out of 5 stars

Anna

Anna maintained clear and prompt communication throughout the purchasing process. She also gave us consistent recommendations regarding certain situations with the vendor. I would highly recommend her to future clients

December 3, 2025
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Reply from LEAD Conveyancing

Thank you for your wonderful review and recommendation, and for placing your trust in our team. If you ever need our assistance again, please do not hesitate to contact us.

Rated 5 out of 5 stars

I used Lead Conveyancing in the process…

I used Lead Conveyancing in the process of purchasing a property. Their service has been excellent. Fel and Menard have been really helpful. Always reachable, clear communication throughout the process, Fel put extra effort to make sure the settlement is completed as planned. Thank you Fel and Menard. Will strongly recommend them.

December 24, 2025
LEAD Conveyancing logo

Reply from LEAD Conveyancing

Thank you for your wonderful review and recommendation, and for placing your trust in our team. If you ever need our assistance again, please do not hesitate to contact us.

Rated 4 out of 5 stars

Disclosure statement and conveyancing.

Jesi ,who handled the conveyancing was excellent and continually kept me up to date. The beginning of dealings was confusing. Getting the disclosure statement was frustrating as too many people sending me emails for the same info I had already sent specifically.

December 15, 2025
Rated 5 out of 5 stars

Great Experience with Knowledgeable professionals

I had a great experience with Lead conveyancing from start to finish. They thoroughly reviewed the contract, clearly explained everything, and made the process easy to understand. The handover and all paperwork were handled efficiently and smoothly, giving me real peace of mind. Professional, responsive, and reliable—I’d happily recommend them to anyone buying or selling property.

December 18, 2025
Rated 5 out of 5 stars

Super Experience!

The team did a fabulous job, Aaron was absolutely awesome and pushed hard to get my settlement through quickly. Thanks Aaron you made the whole process simple and stress free.

December 12, 2025
Rated 5 out of 5 stars

Great communication

Great communication, clear instructions and guidance. Even me missing an important email in my inbox for 2 weeks was not a cause for distress because Ken Bailey and the team caught me back up within a couple of days. Thank you so much for making a stressful process so much easier!

December 17, 2025
Rated 5 out of 5 stars

Everything was so easy with Rae and…

Everything was so easy with Rae and Maria. The communication was perfect, the timing of the whole process was ideal. I had no clue where I was getting into for this divorce settlement and Lead Conveyancing has been perfect. Highly recommended. Thank you

December 15, 2025
Rated 5 out of 5 stars

Smooth Settlement with Fel

My paralegal Fel (and his colleague Menard), were all I needed throughout my settlement process. Fel kept me up to date everytime I asked and weathered all my excessive (and silly) questions during what would have been an extremely stressful time, however it was honestly a smooth and enjoyable one! Highly recommend 😊

December 9, 2025

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