Chloe Keeping is my 5th property manager(!) I have had since moving into Tollhouse Close 3 years ago and she has been, without doubt, the most helpful and responsive manager I have had in that time.... See more
Location
Switch location3 Northgate, PO19 1BA Chichester, GB
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I would like to say thank you Property Manager Chloe for all her hard work. Reported an issue and it was resolved within the possible time. Thank you.
Excellent service and responsive to both tenant and landlord - Chloe Keeping is our link and a very good one at that!
Recently had to report a maintenance issue. Tino from Chichester Leaders guided me through the whole tech-heavy reporting process. She was brilliant. She liaised between me, the contractors & the m... See more
Company replied
Company details
- Real Estate Agency
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Chichester
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company

- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
3 Northgate, PO19 1BA, Chichester, United Kingdom
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Replied to 98% of negative reviews
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Property management hub based at…
Property management hub based at Chichester , the HOC is Abysmal!!! She lies and misleads Landlords which they are paying for the service from the LRG group it’s no wonder most of the team have left and Landlord’s are leaving since she started managing end of 2021 . Senior management is terrible , the contractors you are forced to use are just terrible also . The service is just disgusting .

Reply from Leaders - Chichester
A great start, but big let down
A great start and competitive fee quotation, however after the first few viewings we had to chase Leaders for updates. After 13 weeks and no viewings in the previous month we cancelled and went with another agent.

Reply from Leaders - Chichester
Nicola Frankland at Chichester Leaders…
Nicola Frankland at Chichester Leaders has provided prompt, professional support and is always willing to pursue any concerns I have as Landlady. If she’s unable to help she will ensure that she can find the answer and get back to me.

Reply from Leaders - Chichester
Superb staff especially the manager…
Superb staff especially the manager there Sarah Cawley - keep it up guys - they have not and do not forget the immense power of customer service - highly recommended xxx

Reply from Leaders - Chichester
A landlords opinion
We have been renting out our property for many years and have found Leaders and in particular Sarah Cawley to be very efficient and helpful especially when we have had the occasional problem when tenants leave. Leaders have always managed to find new tenants quickly with a minimum of time leaving the premises unoccupied.

Reply from Leaders - Chichester
First Class Service
As a tenant, I have rented a property through Leaders Chichester for almost 4 years.
Their service, communication and responsiveness has been excellent throughout.
Sarah Cawley in particular has been first class. I would recommend her and her team if you are looking for a property to rent.

Reply from Leaders - Chichester
Excellent service!
Excellent service!
I have now come to the end of my six month tenancy at the Hornet in Chichester and I remain very pleased with the support and service provided by Leaders and by Charlotte Parry, Property Manager, in particular. Whenever an issue has arisen during my tenancy, she has responded quickly and dealt with the situation efficiently and effectively. Her sense of cutomer care is excellent, maintaing contact with me to ensure that, first of all, I was settling in ok and now that I am at the end of my time in the apartment. guiding and advising me on the proper procedures and documentation involved so that I can leave confident that everything necessary has been done. Charlotte combines very effectively her experience and her skills to make me feel confident that all is going well. Thank you,

Reply from Leaders - Chichester
Excellent Service
We have been extremely pleased with Leaders management of out properties. Sarah Cawley especially keeps us up to date with tenant movements and has found new tenants promptly when a notice to leave has been given. She is always ready to help with any queries, large or small. Excellent service.

Reply from Leaders - Chichester
Sarah Cawley, Leaders
Recently we have had a number of issues arise affecting our two rental properties. Sarah Cawley of Leaders in Chichester manages the properties on our behalf. We have been very impressed by her professional manner and the efficient way in which she has dealt with these problems. It is a pleasure to deal with her.

Reply from Leaders - Chichester
My experience as a tenant with Leaders…
My experience as a tenant with Leaders has been over the past 6 1/2 years and I can honestly say they have always provided a prompt service when needed. Sarah Cawley has been my main point of contact regarding maintenance of the property I rent and I am always happy to speak with her as she resolves any issues with a caring and professional attitude. Would highly recommend as an agent from a tenant’s perspective.

Reply from Leaders - Chichester
Good service from Leaders
I chose Leaders because you are already letting the property and so you have all the details.
Getting the property on the market to sell happened quickly and smoothly.
All good!

Reply from Leaders - Chichester
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