Ella has been amazing from the get go her communication has been great even on the little things. This whole process has been made very smooth and can't say thankyou enough.
Location
Switch location30 Carfax, RH12 1EE Horsham, GB
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See what reviewers are saying
Failed to record my rent payment sent from bank. Failed to advise me. Informed my landlord who contacted me direct. Added additional amounts owed to my account. Called and explained payment was made o... See more
Company replied
Just wanted to say a huge thank you to the whole Leaders Team in Horsham. They have all played their part in supporting me to become a landlord for the first time. Every member is extremely approacha... See more
Amy from Leaders is an extremely helpful, professional and kind employee. She helped me every step of the way with a sometimes tricky and stressful tenancy application. I am sure she went above and... See more
Company details
- Real Estate Agency
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Horsham
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
30 Carfax, RH12 1EE, Horsham, United Kingdom
3.2
Average
41 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
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5 stars Just short of 20 years letting…
5 stars Just short of 20 years letting with this company
We have let our three flats through Leaders for just short of 20 years. Service is exceptional, responses to questions always swift and the advice from the Horsham office (namely Chloe and Annabelle) is always advice you can trust and rely on. It is not easy being a landlord but Leaders really are the best and I would recommend them unreservedly to landlords and tenants. Their new property manager Jonathan is exceptional too. Incidentally, my tenants without fail always speak highly of Leaders and the service they have received from them. We treat our properties as we treat our home and likewise our tenants - we treat them with respect and build good relationships with each one. Leaders find good tenants and to date we have not had a tenant that has not paid their rent on time.
December 16, 2021
Unprompted review
Reply from Leaders - Horsham
Good afternoon Dee,
Thank you so much for such a lovely review, your kind words for the team mean a lot! We are so happy you are thrilled with the service you have received to date.
Many thanks, Chloe Copestake - Lettings Manager
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