Leafplants Reviews 

75
•
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

I ordered 6fern stems…delivery and package spot on….However when I opened the box…I was left speechless..They were the most disappointing fake looking artificial foliage I have ever seen….Never again... See more

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Rated 5 out of 5 stars

Ordered the large cheese plant on Sunday . It arrived on Monday . I ordered it to replace a real one we had that I was sure had died . The fake one was so realistic my husband has still to notice i... See more

Rated 5 out of 5 stars

Very pleased with an extremely realistic large white edge ficus plant tree, very well made doesnt look at all artificial and put in a large half barrel type pot with large stones, looks very effecti... See more

Rated 5 out of 5 stars

Beyond impressed, order placed yesterday and delivered today in under 24 hours! Updated by email regarding despatch and delivery. The floral wreath I ordered is beautiful and already on my front door.... See more

Company details

  1. Home & Garden

Information provided by various external sources

If you are looking for a wide range of ultra realistic artificial plants including topiaries, trees and shrubs then you are in the right place. Leaf™ plants are stunningly crafted and look almost real. All the attractiveness of beautiful plants without any of the maintenance. Every single one of our trees and plants are in stock and come with FREE UK delivery.


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3.9

Great

TrustScore 4 out of 5

75 reviews

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3.9

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(75)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered 6fern stems…delivery and…

I ordered 6fern stems…delivery and package spot on….However when I opened the box…I was left speechless..They were the most disappointing fake looking artificial foliage I have ever seen….Never again…my money went in the bin ! I would also like to add..The customer has to pay for a return!..And the delivery charge comes off your refund !!.Diabolical

October 21, 2026
Unprompted review
Leafplants logo

Reply from Leafplants

Thank you for taking the time to leave your review. We're pleased to hear that your order arrived promptly and was well packaged, although we're naturally disappointed that the fern stems weren't what you had hoped for.

We appreciate that the appearance of artificial foliage can be subjective, and what looks realistic and attractive to one person may not be quite right for another. We offer a wide range of artificial plants and foliage in different styles, materials and price ranges, and we do our best to provide clear photographs and product descriptions so customers can make an informed choice before purchasing.

We would, however, like to clarify a couple of points regarding our returns policy, as we feel your review may unintentionally give other customers an incorrect impression.

Firstly, we absolutely do refund the original standard delivery charge where one has been paid and a full refund is due. We do not deduct this from the refund, as your review suggests. The only exception regarding delivery charges is where a customer has chosen an upgraded or express delivery service, in which case the additional premium for that service is not refundable. This is clearly explained in our published returns policy.

Secondly, you are correct that we do not offer free returns for items that are simply unwanted or not to a customer's taste. This is a deliberate business decision which helps us keep our prices competitive for everyone.

Providing free returns is not actually free for a business. The cost of transporting unwanted products back to us ultimately has to be absorbed somewhere, usually through higher product prices. Rather than building these additional costs into every purchase, including those made by customers who are perfectly happy with their orders, we prefer to keep our prices as reasonable as possible and ask customers to cover the return postage when they simply change their mind.

Of course, if an item is faulty, damaged, incorrectly supplied or not as described, that is an entirely different matter, and we cover the return costs in those circumstances.

We also offer customers a 30-day returns period, which is more generous than the statutory 14-day cancellation period, because we recognise that sometimes a product simply isn't what someone expected when they see it in person.

It's particularly disappointing to read that you felt your money had gone in the bin, as returning the unwanted stems for a refund was an option available to you. We would always much rather have the opportunity to help a disappointed customer than see a product discarded.

We genuinely value customer feedback, including when a product hasn't met expectations, and we're always happy to discuss any concerns directly.

Thank you again for your feedback, and we're sorry that on this occasion our products weren't right for you.

Kind regards,

The Leaf Plants Team

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Rated 5 out of 5 stars

Realistic

Ordered the large cheese plant on Sunday . It arrived on Monday . I ordered it to replace a real one we had that I was sure had died . The fake one was so realistic my husband has still to notice it’s not the real one . Cant believe how realistic it is . Will definitely order more . At first I was sceptical as they are so much cheaper than other companies. Just shows it pays to buy British

October 3, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! I ordered an artificial standard olive tree on a Tuesday afternoon, delivered at 10am on the Wednesday morning! Excellent quality, exactly as described. Very well and securely packaged. Wouldn’t hesitate to recommend LeafPlants and will certainly buy again from them in the future. Great company!

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Beyond impressed

Beyond impressed, order placed yesterday and delivered today in under 24 hours! Updated by email regarding despatch and delivery. The floral wreath I ordered is beautiful and already on my front door. This level of service is so rare these days but greatly appreciated. Will be recommending you to everyone. Thank you again

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed!

Really pleased with my 180cm fiddle fig tree. Speedy delivery (as all items always stocked) and item and packaging both in excellent condition. Looks great and exactly what I was hoping for. After a very negative experience recently with a different online artificial plants retailer, I can thoroughly recommend Leafplants based on this order!

October 29, 2025
Unprompted review
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Rated 5 out of 5 stars

I needed two artificial trees to put on…

I needed two artificial trees to put on my decking
I found two artificial spiral trees with a purple colour running through them.
When they arrived they were beautiful I was so pleased with my order, I am thinking of putting some delicate lights on them to make them stand out even more, really good value for the money.
The company was very quick and very professional to deal with. I would order from them again. They are 5* plus.

August 11, 2024
Unprompted review
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Rated 5 out of 5 stars

Apsolutely over the moon with my…

Apsolutely over the moon with my plants!
Quick delivery. Well packaged. And the price- compared to other sites the prices are really reasonable! Definitely will be using this company again. So glad I stumbled across them!

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

What fantastic realistic plants

What fantastic realistic plants, bought one 170cm Yucca tree, could not believe how real it looked, so bought another identical one and put them either side of the entrance door, have put them in garden pots & people have no idea they are artificial, just fabulous.

September 29, 2023
Unprompted review
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Reply from Leafplants

Thanks for taking the time to leave us a review - hope you enjoy them! We are only a small company so receiving feedback like this is much appreciated.

Rated 5 out of 5 stars

Nathan was brilliant!

Nathan was brilliant!
He was very attentive and for filled his promise of next day delivery.
The Bougainvillea Tree that I purchase for a gift is excellent quality, was superbly packaged and looks fabulous.
Really please with the whole service from Leaf and would highly recommend this company.

September 1, 2023
Unprompted review
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Rated 5 out of 5 stars

Huge choice of trees and plants to…

Huge choice of trees and plants to choose from. My wife and I eventually settled on two white edge large Ficus trees and they look great. Competitive pricing and prompt delivery. As we were spending more than £30 delivery was free. What more can you ask for? We will definitely be buying again!

May 3, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Received a post-damaged item and contacted Leafplants immediately by email.

Despite an initial blip as my email went straight into the 'junk' folder, Rowena very quickly arranged a free return and refund and kept me updated.

She was extremely attentive and even went as far as checking their email system to ensure future emails don't get lost as 'spam'.

Excellent customer service all round.

February 1, 2022
Unprompted review
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Rated 4 out of 5 stars

Wisteria

After a hiccup over some broken fronds, I am now in possession of a white Wisteria tree that is way above my expectations. Highly recommended.

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

Very happy customer

Very pleased with an extremely realistic large white edge ficus plant tree, very well made doesnt look at all artificial and put in a large half barrel type pot with large stones, looks very effective anywhere in the house.
Good quick delivery, no charge. Would recommend this small family run business any time. Will be ordering again.

May 15, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding

Where do I really start I killed my real plant , ordered this lovely looking plant from leaf plants and it was great, the plant came so promptly and the company updated me on every step of my order which some companies just don’t do, the order arrived a few days later and looks GREAT !!! I would recommend to anyone

January 11, 2021
Unprompted review

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