Blooming Artificial Reviews 1,987

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

This beautiful orchid is the third plant that l have ordered from Blooming Artificial. I am thrilled with the packaging and condition, the plant is stunning - both in shape and colour.

Rated 1 out of 5 stars

Bought two spiral outdoor trees and after 15 months one has completely collapsed as the metal has completely rusted. We paid in excess of £250 for two trees and am astounded that after such a short... See more

Rated 5 out of 5 stars

Great website with loads of availability. Speedy delivery too. My contact with customer services was perfect. They are very friendly and helpful. Highly recommended. I will purchase more in the futur... See more

Rated 1 out of 5 stars

Bought and paid for new plants for next day delivery which we were charged for since then nothing but delays and now estimated next week! Really terrible customer experience… Update; plants arriv... See more

Company replied

Company details

  1. Artificial Plant Supplier
  2. Garden Center

Written by the company

Artificial plants, trees, flowers and hedging.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Stunning Artificial Tree!

Stunning!
Purchased an artificial ficus tree from Blooming Artificial, the tri-colour leaves and the base branches do a really good job at making it look real, looks wonderful in my living room.
Fast delivery too, thank you!

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful orchud

This beautiful orchid is the third plant that l have ordered from Blooming Artificial. I am thrilled with the packaging and condition, the plant is stunning - both in shape and colour.

January 28, 2026
Unprompted review
Rated 3 out of 5 stars

Quality of plant is bad, customer service is excellent

I bought an artificial heliconia on sale. When it arrived, nearly half the leaves were already coming off the stems. The product was packed well, so it was shipped to me this way. Aesthetically looks fine but quality control is awful.

Customer service was fantastic and offered a variety of solutions. I was refunded in full for the defective plant and told I could keep it.

I would possibly shop with them again knowing their support is good. They appear very keen to fix issues.

September 30, 2025
Unprompted review
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Reply from Blooming Artificial

Thank you for your review Alex - I am again sorry about the issues with your order on this occasion.

We have spoken with our supplier and warehouse following this, to do our best to make sure that further checks are carried out where possible to prevent this moving forwards.

Thank you again for your assistance and if we can be of any further help at all, please always feel welcome to get in touch.

Many thanks
Sarah

Rated 4 out of 5 stars

Aftercare

One of the two items arrived damaged. Not their fault though packing clearly insufficient. I would, however, compliment the customer service which was quick and effective after the event.

September 22, 2025
Unprompted review
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Reply from Blooming Artificial

Thank you for your lovely review Sheila. 😊

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Rated 1 out of 5 stars

Bought and paid for new plants for next…

Bought and paid for new plants for next day delivery which we were charged for since then nothing but delays and now estimated next week! Really terrible customer experience…

Update; plants arrived in boxes that had taken a beating …. the large bamboo plant is really terrible quality … so cheap looking …. Cannot have it in our house …. We are actually in shock vs the price they charged !!!!!!

#273241

September 7, 2025
Unprompted review
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Reply from Blooming Artificial

Hello and thank you for making us aware of this issue!

I am sorry to hear that this has arrived and that you are disappointed with the items - not to mention that the box was not in the best condition.

I will email you now to try and offer my help with this.

Many thanks
Sarah

Rated 1 out of 5 stars

APPALLING quality

I ordered some artificial stems, firstly I paid for home delivery to then receive an email from Fed-Ex (their chosen courier) advising they could not home deliver and I would have to select a pick up point !!! The nearest was 10 miles from my home, after a 20 mile round trip the box was tatty and smashed and on opening they are the poorest quality I have ever witnessed! I email for a return and was advised that I could either pay £5 for a Fed Ex collection (strange that they can collect but not deliver !!!) or pay for my own courier !!!

Disgraceful !!! Take heed and avoid this company and their poor quality products as you will be sorely disappointed ☹️

September 5, 2025
Unprompted review
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Reply from Blooming Artificial

Hello and thank you for your review - I am so sorry to hear that this was the case.

This is most unusual as FedEx normally will just reattempt delivery, or ask you to reschedule this with them, so I have no idea why they would instead advise that you have to collect these

Could I ask you to email us at hello@bloomingartificial.co.uk and mark this for my attention (Sarah) so I can look further in to this for you? If you can also attach some images of the issues with the box, or screenshots of the email from FedEx, this would really help me to look properly in to this, and see how I can best help to resolve things.

Thank you in advance and apologies again that you have had such a disappointing experience on this occasion.
Sarah

Rated 2 out of 5 stars

Disappointing quality for price

Quality of the products is pretty poor. I can't say they look very realistic, even from afar. Obviously, they are made of plastic (or a similar derivative) but I didn't expect them to look like they were. I wanted to give Blooming Artificial a try given the positive feedback from customers, but I can say with confidence that I have better faux plants from other companies.
I bought the ficus elastica tree, orange tree and cheese plant; all of which were very disappointing. The orange tree is probably the most "realistic" (and I use that term loosely). Was worth a try, but I do feel like they are expensive for the quality.

August 18, 2025
Unprompted review
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Reply from Blooming Artificial

Thank you for your review Leah.

I am sorry to hear of your disappointment with your order.

Most artificial plants are made mostly from plastic but we do feel in some cases that this is beneficial to the appearance - for example the ficus elastica and monstera, in real life do have quite shiny and waxy leaves which (in our opinion) is reflected well in these artificial counterparts.

They of course will never be a match for the real thing but we try our best to source as closely as possible.

Of course it will always come down to personal taste and we understand that artificial plants are not for everyone, so you can of course return your order to us for a refund.

Simply send us an email over to hello@bloomingartificial.co.uk or fill out a returns form on our returns page on the website and one of the team will send you over the details and options on how to return, along with a quote from our courier to collect.

Many thanks

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Rated 5 out of 5 stars

I’ve ordered a few times

I’ve ordered a few times, and I can’t fault this company. Always on hand to give good advice and help, on the phone, especially Sarah, who helped me a lot. I hope they keep up this good customer service. Thank you so much. I wouldn’t hesitate to order from this company, one of the good ones.

July 12, 2025
Unprompted review
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Reply from Blooming Artificial

Thanks so much for your lovely review 😊

Rated 5 out of 5 stars

Good company to deal with and quick…

Good company to deal with and quick delivery all well packaged. We bought the bamboo and we are very pleased with it so realistic. Will use again I’m sure

June 3, 2025
Unprompted review
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Reply from Blooming Artificial

Thank you for your lovely review Carol!

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Rated 1 out of 5 stars

Beware return policy

Ordered a Bird of Paradise plant for my wife sadly the plant was not convincing and we decided to return.
On visiting the returns section I was shocked to find the cost of the return would be down to us.
I sent a contact form to the company three days later no reply and it’s now the weekend.
Had I known this was the case I would never have ordered (who would?).
When returns are down to the customer it should be made crystal clear not buried in the subtext of the website.
I now have to spend nearly half the cost of the plant to return by insured courier.
If you are clear on what you are buying use them if not go elsewhere it could prove a very costly mistake.

March 1, 2025
Unprompted review
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Reply from Blooming Artificial

Hello Rob,

Thank you for your review.

I am really sorry to hear of your issues with the returns process on this occasion.

We try to make this as clear as possible but having a page dedicated to our returns process, and there is a link to this at the bottom of each page on the site, as well as in the help and guidance section.

I am also sorry to hear that this was so expensive on this occasion. When we receive a return request, we typically will provide a quote with our courier to collect for you, to help try and help offer this at the best price and keep the cost down.

I can see that my colleague Natalie did reply to your email on Thursday morning last week to advise of this, and provided you with a price to arrange this our side for you - I can only apologise that it seems this was not received for some reason, as we certainly do not want you to think that we had ignored your email.

I will email you again on the back of Natalie's email now, to see if I can catch you in time to help collect this.

Speak soon.
Sarah

Rated 5 out of 5 stars

Brilliant

Brilliant service from blooming artificial, the spiral cedar artificial plants are beautiful and look real. Great packaging and delivered quickly. I’ll be ordering more in the next few months. Thank you 👍🏻

December 31, 2024
Unprompted review
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Reply from Blooming Artificial

Thank you for your lovely review Sarah! So pleased to hear you were happy with your order and hope to welcome you back again soon.

Rated 5 out of 5 stars

Great plants and fab staff

Great plants, very realistic and a huge choice. The plants I purchased look so good in my bathroom.
The staff are also fab. They keep you up to date if there are any delivery changes and are very quick to respond to queries. I dealt with Nina for this particular purchase and I thought she was brilliant; a real asset to the company.

September 26, 2024
Unprompted review
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Reply from Blooming Artificial

Thank you for your lovely review! We really appreciate you taking the time to leave this and I will make sure that this is passed on to Nina too.

Thanks again,
Sarah

Rated 5 out of 5 stars

Outstanding service

I ordered two artifical Bamboo plants and one of them was leaning slightly and hadn't been cast into the base properly. I sent Blooming Artifical an email with a photo. They responded very quickly and sent a replacement, as I don't have a printer they also posted me a returns label and asked when I would like to book a collection for the faulty product return.

This process was extremely smooth and really stood out as a great example of customer service as it didn't cause me any headache!

July 5, 2024
Unprompted review
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Reply from Blooming Artificial

Thank you for your lovely review Kara - We are so pleased to hear that, although there were issues to begin with, that you were happy with how we resolved this for you.

If you should need anything else at all, please do let us know.
Have a lovely day.

Sarah

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Rated 5 out of 5 stars

What an amazing company!

What an amazing company!! So efficient, helpful and understanding. Sarah put our minds at ease and helped us every step of the way. I cannot recommend this company highly enough you will be looked after for sure. Do not hesitate to use them for your artificial plants.

July 1, 2024
Unprompted review
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Reply from Blooming Artificial

Thank you so much for your lovely review! We will make sure that this is passed to Sarah for you.

Rated 5 out of 5 stars

What a wonderful company

What a wonderful company: their artificial palm looks fantastic in my newly refurbished Art Deco style lounge. Customer Service is brilliant and you can actually speak to them on the phone. Special thanks to Natalie who was so helpful.

June 5, 2024
Unprompted review
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Reply from Blooming Artificial

Hi Sophie

Thank you for your lovely review. I have passed this over to Natalie so she will see this.

Thanks again!
Sarah

Rated 5 out of 5 stars

Fantastic looking plants ,these are the…

Fantastic looking plants ,these are the best I have purchased over many years and I have had a lot of compliments how natural they look .I am happy to recommend Blooming Artificial , great items and wonderful friendly helpful staff .

June 5, 2024
Unprompted review
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Reply from Blooming Artificial

Thank you for your lovely review!

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