This is a total SCAM and Internet FRAUD. They need to be reported to the FBI as internet fraud, and BBB as a company unworthy of staying in business. They need to be stopped. Customer service is 1 g... See more
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Loan process was fine until I encountered a problem, then no help or returned calls as promised. I used the payoff Loan in full option and the next day a payment automatically came out my checking acc... See more
Company replied
Leap credit is the best loan company I've dealt with, they're honest, timely on pay off and just good people, ty leap credit for helping me out when I needed it, sincerely, jerry Nations
Company replied
This company charges phenomenal interest rates but they have treated me so fairly as I am behind in my payments due to unforeseen circumstances Thank you Leap Credit
Company replied
Company details
Written by the company
Leap Credit provides a wide range of installment loan products for customers' daily financial needs. Apply today to see if you are qualified!
Contact info
PO Box 19079, 30326, Atlanta, United States
- (888) 532-7842
- support@leapcredit.com
- leapcredit.com
2.7
Poor
359 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst company ever
April 4, 2021
Reply from Leap Credit
Hello! We are genuinely sorry that the experience with Leap Credit was less than perfect. We are always looking for ways to improve our product. Please feel free to call us at (888) 532-7842, and we will be more than happy to hear about your areas of concern.
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Thanks for all the help
April 4, 2021
Reply from Leap Credit
Hello, thank you! We aim to be there for our customers in any way we can. If you ever need any assistance, please don't hesitate to call us at (888) 532-7842 or email us at support@leapcredit.com, and we will assist you in any way we can.
A lifeline when I needed it
A lifeline when I needed it. Every fast application and the funds came quickly. Thanks
April 1, 2021
Reply from Leap Credit
Hello, we truly appreciate this review! Leap Credit prides itself on being there for all our customer's needs and making our process easy and efficient. If you ever need any assistance again, please don't hesitate to call us at (888) 532-7842 or email us at support@leapcredit.com, and we will be more than happy to assist you in any way we can.
This company sucks I get a text that I…
This company sucks I get a text that I owe $16 then over $900 is taken out of my account
March 31, 2021
Reply from Leap Credit
Hello! We are sorry for the inconvenience this may have caused. Notifications via email and text is sent out before transactions on all payments in the payment schedule. We are more than happy to review your account and discuss what transpired. Please feel free to call us at (888) 532-7842, and we will gladly review and resolve this issue.
I was thankful for the help during an…
I was thankful for the help during an emergency. The interest is very, very high.
March 30, 2021
Reply from Leap Credit
Hello Becky, we truly appreciate this great review! Leap Credit prides itself on being there for all our customer's needs. We are also looking for ways to improve our product. If you ever need any assistance again, please don't hesitate to call us at (888) 532-7842 or email us at support@leapcredit.com, and we will be more than happy to assist you in any way we can.
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Reply from Leap Credit
Hello Archie, thank you! Here at Leap Credit, we try to provide courteous, efficient, and knowledgeable customer service. If you ever need any assistance, please don't hesitate to call us at (888) 532-7842 or email us at support@leapcredit.com, and we will assist you in any way we can.
Easy to work with
Easy to work with. Very high interest rate, which made it hard to pay them off.
March 29, 2021
Reply from Leap Credit
Hello, thank you! We aim to be there for our customers in any way we can. There is no penalty if a customer wishes to pay their loan off earlier. We are always looking for ways to improve our product. If you ever need any assistance, please don't hesitate to call us at (888) 532-7842 or email us at support@leapcredit.com, and we will assist you in any way we can.
Easy and convenient.
March 27, 2021
Reply from Leap Credit
Hello! Thank you for this lovely review! Here at Leap Credit, we aim for our process to be effortless and as quick as possible. If you ever need assistance, please don't hesitate to call us at (888) 532-7842 or email us at support@leapcredit.com, and we'll be happy to assist you.
Reply from Leap Credit
Hello! We are always looking for ways to improve our product. We do offer specific programs to help our customers with their loans. Please feel free to call us at (888) 532-7842, and we will be more than happy to discuss your options.
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Reply from Leap Credit
Hello Dora, thank you! We aim to be there for our customers in any way we can and are always here to help. If you ever need assistance or help again, please don't hesitate to call us at (888) 532-7842 or email us at support@leapcredit.com, and we'll be happy to assist you in any way we can.
Leap Credit was there when I needed a…
Leap Credit was there when I needed a loan. Thank you so much.
March 26, 2021
Reply from Leap Credit
Hello, thank you! We aim to be there for our customers in any way we can and make our lending process quick and easy. If you ever need assistance or help again, please don't hesitate to call us at (888) 532-7842 or email us at support@leapcredit.com, and we'll be happy to assist you in any way we can.
Not a good experence at all
Not a good experence at all! They would debit my account on days that were not authorized and for way bigger amounts than they were ever allowed. Stay away from these people.
March 25, 2021
Reply from Leap Credit
Hello, Robert! We are sorry for the inconvenience this may have caused. The payment schedule and the return policy on unsuccessful payments are outlined in every loan agreement that our customers sign. We are always here to help our customers. Please feel free to call us at (888) 532-7842, and we will gladly review the payment schedule and policies with you.
You guys help me.went i need.thanks.
March 25, 2021
Reply from Leap Credit
Hello, Eduardo! Thank you for this beautiful review! Here at Leap Credit, we are always here to help our customers in any way we can. If you ever need assistance or help again, please don't hesitate to call us at (888) 532-7842 or email us at support@leapcredit.com, and we'll be happy to assist you in any way we can.
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Horrible
I borrow 200 cause I had no other choice my mother past and I need to get to her. The 200 cost me 1500 that I have to pay back. That’s a lot
March 25, 2021
Reply from Leap Credit
Hello! We are sorry for any inconvenience we may have caused. We are always looking for ways to improve our product. We do offer payment plans that can help with customer's current payment amounts. Please feel free to call us at (888) 532-7842, and we will be more than happy to discuss your options.
Not for sure what leap has done to my…
Not for sure what leap has done to my account ! I would like more clarity of what is going on with my account ! Is my account still active or has it been canceled ?
March 25, 2021
Reply from Leap Credit
Hello! We will be more than happy to update you on the status of your account. Please give us at (888) 532-7842, and we will provide you with more detail.
Do yourself a favour and please don't…
Do yourself a favour and please don't get this loan. I had to pay over 1300 in f****ng interest and ended up worst off than before. Impossible to get ahold of customer service. Was waiting on their "upper management" to get in touch with me when they randomly stopped taking my last four payments (they had a payment schedule and once it ends, it ends and that's cool and all) but management never got back in touch with me. Instead, a couple weeks later they took the remaining balance IN FULL WITHOUT ANY WARNING WHATSOEVER. I would give zero stars for that, it was shady as fudge. They're lucky I had just gotten my income tax or I would have been screwed. Forget this place. Struggle and try to make things work instead, DO NOT go to this place for help. You'll end up in a worse place financially.
March 24, 2021
Reply from Leap Credit
Hello, Victoria! We are sorry your experience with us was less than perfect. Our operation hours are from 8:00 am -8:00 pm EST Mon-Fri and 9:00 am - 4:00 pm EST on Sat. Our email is support@leapcredit.com, and we can receive and respond via text message. Our APR rates, payment schedule, and total amount paid are displayed in the loan agreement for all our customers. If payments do not automatically draft from the customer's account that is usually blocked access from the bank, it can be fixed by updating your banking information. We are always looking for ways to improve our product. Please feel free to call us at (888) 532-7842, and we will be more than happy to discuss your account in further detail.
Good finances services
March 23, 2021
Reply from Leap Credit
Hello Alejandro, thank you for the lovely review! Here at Leap Credit, we aim for our process to be seamless, concise, and helpful. If you ever need assistance or help again, please don't hesitate to call us at (888) 532-7842 or email us at support@leapcredit.com, and we'll be happy to assist you in any way we can.
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Quick and easy to deal with.
March 21, 2021
Reply from Leap Credit
Thank you! Here at Leap Credit, we aim for our process to be quick and painless. If you ever need assistance or help again, please don't hesitate to call us at (888) 532-7842 or email us at support@leapcredit.com, and we'll be happy to assist you in any way we can.
Reply from Leap Credit
Thank you for the stellar review! Here at Leap Credit, we aim for our process to be quick, concise, and helpful. If you ever need assistance or help again, please don't hesitate to call us at (888) 532-7842 or email us at support@leapcredit.com, and we'll be happy to assist you in any way we can.
Leap Credit was there when I needed…
Leap Credit was there when I needed help! Great service!!
March 21, 2021
Reply from Leap Credit
Thank you! We truly appreciate your kind words. At Leap Credit, we are always here to help our customers. Along with providing knowledge and helpful support. Please feel free to call us at (888) 532-7842 or email us at support@leapcredit.com, and we'll be happy to assist you in any way we can.
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