Lease2Buy Reviews 

170
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Fake advertising. It says they are the lenders but they are just another broker. People with bad credit, i advise you to not to fall into this trap

Rated 5 out of 5 stars

I would recommend lease2buy to anyone. Everyone is really helpful and friendly even to the point that I recently had a change in my circumstances due to work being quiet and had to miss a few payments... See more

Rated 5 out of 5 stars

Arranged my lease 2 years ago, the process of which all went perfectly smooth. Lease 2 Buy are a great company, very understanding if there's ever an issue & I really could not find a thing to compla... See more

Rated 5 out of 5 stars

All I can say is experiencing is Believing! The process from beginning to end took exactly 14 days. Its that quick! This was my 1st time leasing a Car and I can say it was so stress free. Gordon and... See more

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3.8

Great

TrustScore 4 out of 5

170 reviews

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3.8

All reviews

(170)

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Rated 5 out of 5 stars

Overall review from the car to customer service.

Excellent customer service, very friendly & welcome in all aspects. Bought my first car from Lease 2 Buy & it was so simple. No hastle or faults what so ever. Highly recommended & I'm sure I'll be using the company again. 5 starts all round. Regards, Steven.

July 16, 2015
Unprompted review
Rated 4 out of 5 stars

Ford Fiesta

I have purchased this fiesta, get on with all the staff at DCH, I would recommend this company to friends and family. So easy to work with I have no problems dealing with them again.

June 19, 2015
Unprompted review
Rated 5 out of 5 stars

Genuine people. Great service

I have just finished paying for my car over 30 months. I have not got the best credit record but by far this was the best deal for a car. Would not hesitate to recommend !. Very fair and genuine people.

June 16, 2015
Unprompted review
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Rated 5 out of 5 stars

Brilliant Company to deal with

We found 'Lease 2 Buy' nearly 2 years ago and since the very first phone call to them we have received nothing but a good professional service. Viv, Suzanne, Gordon and Brian really are a credit to the company. 'Lease 2 Buy' was just what we were looking for, we could put down a deposit and then pay the vehicle off over only 24 months without us having to pay for it all at once therefore freeing up revenue to invest else where in the company which has ultimately let us expand ourselves as a business. We currently have 5 vehicles in our fleet from lease 2 buy, all of which were only 2-3 years old with very low mileage and they have all been fantastic vehicles. It's also good the wide range of vehicles they offer, we've had 2 estates, 2 Saloons and an 8 Seater Minibus from them, normally we would of had to use several company's to find what we wanted but 'Lease 2 Buy' had them all. We will most certainly be buying from them again.

June 3, 2015
Unprompted review
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Rated 5 out of 5 stars

Got to be one of the best companies going for car finance

I have been looking for a car for a while and i had tried all the other companies and just couldn't get one, i remember one of my friends that is a customer and i decided to give it a shot, everything was made clear from the start the staff gave you what you needed to know and i had the car within days, as they say one form and then your on your way,

great people and great service

May 27, 2015
Unprompted review
Rated 4 out of 5 stars

Customer service....

We got our car recently from Leasetobuy....on arrival at their office in Irvine we walked in, introduced ourselves and that we were in to collect our car...we prob looked quite excited to be doing so....unfortunately the 3x members of staff didn't seem so happy to see us with faces abs tripping them!!!!....not a welcome we were expecting, but eventually one of the staff dealt with us and she turned out ok, and was very good and clear at explaining the paperwork side of things....otherwise we have found Leasetobuy very good at everything else, from deciding what car to lease to actually sending in our paperwork....and are very happy with our car....I wish this company every success in the future and am sure they will thrive in a very popular market, but I must say, if they wish to be one step ahead of their future rivals in this industry, then they should invest some time and effort teaching their staff some basic customer service skills, as this is a crucial concept that must be adopted to gain and attract future custom.

May 27, 2015
Unprompted review
Rated 5 out of 5 stars

good service

found lease2buy to be very helpful & polite, if anything my vehicle could have done with a better valet

May 18, 2015
Unprompted review
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Rated 5 out of 5 stars

Great service

I have had my corsa with this company for over 2 years. Easy process staff are happy to help. Faultless service and I will be hopefully returning as a customer soon for my next car.

May 17, 2015
Unprompted review
Rated 5 out of 5 stars

New car

This is our second car we collected today from lease to buy service was first class would highly recommend them if your looking for a new car

May 8, 2015
Unprompted review
Rated 5 out of 5 stars

happy

The car is in immaculate condition and exactly as described on the tin, no problems so far. The delivery man (bert) couldn't have been nicer. If all goes well I would like to continue using the company as I was pleased to hear you can upgrade cars after 15 months

May 8, 2015
Unprompted review
Rated 5 out of 5 stars

straight forward process with friendly staff

From start to finish the whole process was very straightforward the staff help you understand all aspects of the purchase. The website is very easy to use I like that I decided what deposit and weekly payments I wanted to make over a timescale I set.

May 8, 2015
Unprompted review
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Rated 4 out of 5 stars

Was hoping for that 'New Car' buzz feeling!

Updated; since previous review:
The matter / issues have now been resolved and am glad we have come to a conclusion. Thanks to the staff and in particular Gordon, for this outcome. I have purchased previously, with Lease2Buy and found that purchase 5 star, so I can only presume this was an unfortunate incident. Thanks again
____________________________

I have to say the ease in which the purchase was made was excellent; from initial contact to sale, every member of staff was professional and friendly, despite what was a very busy time over a bank holiday.
However, I was hoping, after the point of sale, that I would be driving the car home with a smile on my face and have that 'buzz' feeling that we all get when being in a new car. This sadly was not the case; instead found that the CD player was unable to grab CDs, there were no Sat Nav, as described in the advert and the drivers' window did not work ( although that does seem to have somehow fixed itself ). Although I was straight on the phone to see what could be done about this and was told I would get a phone call back the same day, it took 4 days, with still no phone call, for me to then call Lease2Buy. It now looks as though I might have to make 2 further journeys to Irvine to resolve this matter, which is not the new purchase experience I was hoping for. Other than this, the car itself I am delighted with, but this had certainly dampened the experience. Hopefully this will be resolved without me being put out too much and happy to re-review once all issues are resolved.

May 8, 2015
Unprompted review
Rated 5 out of 5 stars

My Clio

Wonderful easy and polite service with a very satisfying result love the car

April 27, 2015
Unprompted review
Rated 5 out of 5 stars

excelent cummunication and service

in my opinion these guys are very approachable no matter what your situation, they will help in any way they can and the level of service is second to none, I had my new car within 1 week of the deposit being paid, delivered over night to my home address, and with excellent service and great manners from the delivery man, these people are great people to deal with and I will deal with them again

April 27, 2015
Unprompted review

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