Lease Car Direct Reviews 

201
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, responsive, and professional throughout the entire car leasing process. Consumers note that communication is timely and transparent, keeping everyone well informed from initial inquiry to final vehicle delivery. Some people were satisfied with the incredibly fast delivery times and how quickly the paperwork and agreements were finalized. Reviewers also highlighted the remarkably smooth, clear, and stress-free nature of the entire transaction, making it easy for first-time buyers. Many individuals strongly recommend these professional leasing experts to anyone looking for a reliable and straightforward service.

What people talk about most

Service

People report high satisfaction with the service, highlighting a smooth, efficient, and stress-free process... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and great... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the friendly, professional, and... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the overall process as smooth,... See more

Delivery service

Customers consistently note positive experiences with delivery_service, highlighting exceptionally quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The process, from finding the car I wanted to it being delivered to me, was just over a week- a really quick and impressive timeline. The communication from the personable sales advisor and the fin... See more

Rated 5 out of 5 stars

Had a great experience from start to finish - Atul was always available for any questions I had and kept me updated throughout. Even received a call from Harj tonight to confirm the car was delivered... See more

Rated 5 out of 5 stars

I recently leased a car through Lease Car Direct, and I couldn’t be happier with the service. Harj was fantastic throughout, professional, proactive and genuinely went above and beyond to get eve... See more

Rated 5 out of 5 stars

This was our first time of leasing a car. The experience has been easy due to the excellent customer service from Harj. His availability to contact by phone, messages and email was excellent and... See more


Company details

  1. Leasing Service

Written by the company

Our aim is to provide our customers with the best offers on the latest car models, enabling you to own a new car for less. The process of order to delivery is quick, easy and hassle-free.


Contact info

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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4.9

All reviews

(201)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and went above and beyond

Great experience ordering a car through Atul Soni at Lease Car Direct. I sent a request in and he got in touch with me quickly and worked with me to find the best quote he could and with a quick turnaround. Whenever I had questions Atul would get back to me quickly and always found a good solution to my requests. I needed to make sure I could secure a car by the Autumn and given the issues in the auto industry at the moment he got in touch with the manufacturers to make sure the order would meet my requirements. I even made a last minute change to the order and he was more than happy to assist and get it all done with minimal fuss. A great customer experience and I would definitely go back and recommend to others looking for a car!

June 20, 2022
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Rated 5 out of 5 stars

Highly recommend

From the moment I messaged Atul was nothing but helpful, he went above and beyond for me throughout the whole process, I got accepted and my new car is coming in October, can’t wait.

Thanks Atul

June 19, 2022
Unprompted review
Rated 5 out of 5 stars

My whole finding the right car journey…

My whole finding the right car journey was made easy by Sarj. Excellent communication throughout and someone who really wanted to make the customer happy! Could not be more happier with the service. Thank you Sarj and team

June 14, 2022
Unprompted review
Rated 5 out of 5 stars

Incredible customer service from Atul

Incredible customer service from Atul. Although I decided not to proceed with the lease this was not due to the company, it was due to a change in personal circumstances. Their deals have been the best by far when comparing with other leases. The responsiveness of messaging and keeping in touch re deals has been truly excellent and if my circumstances change I will 100% be going back to lease a car from them. Thank you Atul!

June 10, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent and timely service!

Wonderful service!

We leased a VW tiguan and dealt with Atul from Lease car direct. Not only did Atul source this vehicle for us in a short timeframe, there was timely communication via email/Instagram. Will definitely recommend Lease Car Direct!

May 23, 2022
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Rated 5 out of 5 stars

Amazing service and I mean it

Amazing service and I mean it. Hassle free. Very very and very efficient service. The quote was good too. Dont go else where, u wont be dissapponted

March 30, 2022
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommend, faultless experience.

I dealt with Harj throughout my experience with Lease Car Direct and I couldn’t fault him. Price was superb, communication always immediate (despite me asking a million questions), and the car is everything I hoped for and more.
I wouldn’t hesitate to recommend Harj and LCD to anyone looking for a car.

March 11, 2022
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Rated 5 out of 5 stars

Excellent service

Iam very pleased with the car and deal I got from Lease Car Direct. Every stage of the process was 5 star, everything was so easy and smooth from ordering the vehicle to receiving it I simply couldn't recommend this company highly enough. Thanks again

February 18, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service l

Fantastic service from Atul & Harj. Ordered a new Audi in July, through an Instagram advert. Delivery was delayed (due to manufacturer delays) but communication up until delivery was brilliant.
Would thoroughly recommend Lease Car Direct.

January 30, 2022
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Rated 5 out of 5 stars

Helpful and friendly

Harj was very helpful and kept me fully informed throughout the process. He advised me on the best maintenance package and got me a great deal on a lovely Audi A5. Wouldn’t hesitate to use him again and would highly recommend his services.

June 7, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Great communication and service from Harj. Got a fantastic deal on my new A5 helped with advice on what maintenance to get to best suit what I need. Wouldn’t hesitate to use again. Thanks

June 7, 2021
Unprompted review
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