Dan was incredible. High energy with me which is exactly how I am, got things done quickly, straight forward and was always available. His connections within dealerships helped me get a better car tha... See more

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Company details
Written by the company
Our vision is to make novated leasing easily accessible, empowering drivers with the knowledge they need to make informed decisions that enhance their financial well-being. Our mission is to use a combination of market-leading technology and a focus on customer service to get Australians into their dream cars while putting money back into their pockets.
Save thousands in tax by driving your dream car
Written by the company
- If you’re looking to buy a car, a novated lease is a simple way to pay less tax and save thousands. The benefits of novated are incredibly inviting: - Save thousands off the cost of your dream car - Save thousands on your annual tax bill - Save thousands on your car’s running costs, like fuel, rego, insurance and servicing Get in touch with us today to learn more!
Premium service before AND after you sign your lease
At Leaselab, quality always comes first
Contact info
Level 3 / 90 William St, 3000, Melbourne, Australia
- 1300 888 594
- team@leaselab.com.au
- leaselab.com.au
Novated Lease Calculator
Replied to 100% of negative reviews
Typically replies within 24 hours
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Surprisingly seamless
Surprisingly seamless, transparent personal experience. Would definitely recommend Brad and the team to anyone out there looking to jump into a novated lease
Responsive Service and a Great Outcome
The novated leasing process has been a real pleasure. Chris responded promptly to every question I had—from the lease structure and pricing to the additional products available. The result was a customised leasing arrangement, with pricing matched to a competing supplier.
Everything was wrapped up within a week—faster than the other supplier could even produce a quote.
Settlement was equally smooth and was completed three days ahead of the scheduled delivery date.
Highly recommended
Nicole was great. Always responsive to and took the time to explain and go over any questions that came up. She made sure everyone involved in the process was kept on top of so as not to delay the handover date. Highly recommend working with Nicole if you get the opportunity.
I had an absolutely fantastic…
I had an absolutely fantastic experience working with Byan on my new Tesla lease. From start to finish, he made the entire process smooth, transparent, and stress-free. Leasing a new car—especially a Tesla—can feel overwhelming, but Byan took the time to explain every detail, answer all of my questions, and make sure I felt completely comfortable with my decision.
His professionalism, responsiveness, and knowledge really stood out. He was patient, never pushy, and genuinely focused on finding the best option for me. The entire process was efficient and seamless, and I couldn’t be happier with my new Tesla.
If you’re considering leasing a Tesla, I highly recommend working with Byan. He truly goes above and beyond to deliver an exceptional experience!
Easy straightforward process
Clear communication, great experience
Clear communication, easy to deal with, Casey was well organised, communicative and helpful - easy and well managed experience
incredible customer service
Amazing staff at Leaselab took a daunting task and made it super easy. So co-operative and helpful. I had no idea where to start but after one phone call the process was under way and I had the car I wanted one week later!
Recommended!
Very smooth and efficient experience setting up my first novated lease. The Leaselab team were fast at providing information and responding to questions.
Bryan Kuchel was super responsive-…
Bryan Kuchel was super responsive- quick and seamless and then showed the patience of a saint when the new Chinese dealer was struggling with title issues.
Awesome service
Looked after by my contact very well to make the process as easy and efficient as possible. Competitive deal.
Smooth and Well-Managed Leasing Experience
Casey was extremely helpful throughout the entire process. He took the time to clearly explain the lease terms, provided multiple quotes for different vehicles, and patiently worked with me while I compared options and made my decision. Everything was handled promptly and efficiently, and I felt well supported at every step. I really appreciated his responsiveness and professionalism.
Responsive and effective
Dealing with Stuart Thompson was an absolute dream, very responsive, efficient and proactive.
He made sure the whole transaction was seamless and most importantly, painless, thank you!!
Good overall but ...
The leaselab was good until the day before I picked up the car when I found out not all the paperwork was in order and I had to chase up resulting in about 10 phone calls to get the situation resolved.
Polestar 2 lease
Dealing with Leaselab for an EV lease has been a breeze. Casey explained the lease process clearly to me. The initial price and residual on the vehicle was competitively priced when I compared with other leasing companies.
Our business manager was fantastic
Our business manager was fantastic, she walked us through the whole process and made it very easy for us.
Very easy to deal with and every…
Very easy to deal with and every question answered
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