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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website for its superb design, ease of use, and clear navigation, making it simple to find and compare offers. Many people appreciate the extensive choice of vehicles and the ability to easily filter options to tailor their car deals. The platform is frequently highlighted as efficient and effective for procuring a car, with many finding it to be the best in its class for leasing comparison. However, some customers also noted issues with pricing and service. A few people mentioned discrepancies between advertised quotes and final prices, or issues with vehicle availability. Some reviewers were not happy with the lack of options to select specific colors or trim levels after a model was chosen, and others felt the sales process involved pressure to choose more expensive models.

What people talk about most

Website

Users describe positive interactions with the website, highlighting its ease of navigation and user-friendly... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the website for being... See more

Price

People report ambiguous experiences with price. Many customers find competitive prices and good deals, with... See more

Product

Consumers find the product to be ambiguous. While some reviewers praise the huge choice of vehicles,... See more

Service

Customers had ambiguous experiences with service. Some reviewers praised the great service, describing it as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been recommending Leasing.com for years as an automotive editor - and now I’ve bought a car through them. Quite simply the site is superb - and the deals are even better. It’s very difficult to f... See more

Company replied

Rated 5 out of 5 stars

I'd never leased a - car before, but recently ordered a Cupra Leon which is due to arrive in a couple of weeks! Really great experience using leasing.com and the prices are as good as it gets. Very... See more

Company replied

Rated 5 out of 5 stars

Leased a Range Rover Vogue from Leasing.com and the whole process was so seamless it seemed too good to be true! I had a quick browse, it presented a range of ‘in stock’ Range Rovers, I submitted my e... See more

Company replied

Rated 5 out of 5 stars

Very straightforward to narrow down your search and see the offers available. Also a handy value rating for each deal, which rates the cost of leasing against the price to buy the car. My favourite... See more

Company replied


Company details

  1. Price Comparison Site
  2. Leasing Service

Written by the company

Leasing.com is THE car leasing comparison site. 9/10 users find the best deal on Leasing.com. We pull together millions of leasing deals from the UK's most trusted brokers, deals, manufacturers, and funders. Why compare prices anywhere else?


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

358 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I called up the company with the quote…

I called up the company with the quote and they mentioned the quote on leasing.com is incorrect.

June 18, 2024
Unprompted review
Leasing.com logo

Reply from Leasing.com

Hi Omar,

Thank you for your review.

We are sorry to hear you’ve had a negative experience whilst using our site.

Leasing prices can change on a daily basis and we work closely with our advertising partners to ensure that they regularly update their rates. This can sometimes lead to the situation that you describe, but it is extremely important to us that the rates advertised on our site are accurate and can be offered.

To help us look into this please can you send an email to help@leasing.com with further details?

Many thanks,
The Leasing.com Team

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Rated 5 out of 5 stars

THANK YOU

I had a quick response and have now sorted a lease car within hours of my initial enquiry. Thank you.

May 29, 2024
Unprompted review
Leasing.com logo

Reply from Leasing.com

Thank you for your review! We're thrilled to hear that you had a positive experience on our site.

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Rated 4 out of 5 stars

The experience was okay

The experience was okay. I found what I was looking for eventually. Wait and see what the outcome is.

April 28, 2024
Unprompted review
Leasing.com logo

Reply from Leasing.com

We’re glad to hear you enjoyed using our site and we hope to see you back in the future

Rated 5 out of 5 stars

great comparison site

Found it very easy to find a great deal on a lease car, fingers crossed everything goes smoothly from here.

April 19, 2024
Unprompted review
Leasing.com logo

Reply from Leasing.com

Thank you for your review, it is very much appreciated!

Rated 1 out of 5 stars

Don't use

Don't use - they use lower price false advertisement to lure you in and say price has suddenly changed since you applied and then slap you with an increase of £50 a month. Terrible customer service, never get back to you until you chase and chase.

April 5, 2024
Unprompted review
Leasing.com logo

Reply from Leasing.com

Hello,

Thank you for your review,

We're sorry to hear you had a negative experience whilst using Leasing.com. It is extremely important to us that the rates advertised on our site are accurate and can be offered so we work closely with our advertising partners to ensure that they regularly update their rates.

Please can you send an email to help@leasing.com with any additional information you can provide as this will help us look into this further.

Many Thanks,
The Leasing.com

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Rated 1 out of 5 stars

Bad trip

Never got nowhere

March 31, 2024
Unprompted review
Leasing.com logo

Reply from Leasing.com

Hi Stephen,

Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site.

Please pop us an email to help@leasing.com with further details so we can do our best to help.

Rated 5 out of 5 stars

Clear and easy to use site.

Clear and easy to use site.
Gave me a good idea if what I was looking at was good value.

March 18, 2024
Unprompted review
Leasing.com logo

Reply from Leasing.com

Thank you very much for your review - we appreciate you taking the time!

Rated 1 out of 5 stars

Stock vehicle or no stock vehicle?

I emailed an enquiry and still have had no response 36 hours after. I would have expected to have heard from you sooner

March 15, 2024
Unprompted review
Leasing.com logo

Reply from Leasing.com

Hi Jeremy,

Thank you for your review,

We’re sorry to hear you haven’t had a response to your enquiry.

We can help you get in touch with the advertising partner providing the offer you enquired on. Please can you email help@leasing.com so we can assist further with this?

Many Thanks,
The Leasing.com Team

Rated 5 out of 5 stars

Very intuitive site

February 24, 2024
Unprompted review
Leasing.com logo

Reply from Leasing.com

Thank you for your review, we appreciate you sharing your thoughts with us!

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Rated 5 out of 5 stars

excellent site to locate the best…

excellent site to locate the best leasing deals online As a business owner i've succesfully used the site several times in the past 4 yours to locate the best deals online

February 24, 2024
Unprompted review
Leasing.com logo

Reply from Leasing.com

We're so grateful for your review, thank you for taking the time to share your experience!

Rated 5 out of 5 stars

easy to use web interface

Very simply and easy to use web interface,
No nonsense

February 20, 2024
Unprompted review
Leasing.com logo

Reply from Leasing.com

Thank you for your review. Your feedback means a lot to us!

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Rated 5 out of 5 stars

Quick reply

February 11, 2024
Unprompted review
Leasing.com logo

Reply from Leasing.com

We're thrilled to hear that you had a positive experience on our site.

Rated 5 out of 5 stars

Efficient and speedy service.Would…

Efficient and speedy service.Would definitely use them again if looking for a new package to finance a new car.Received a very fast response from the selected company.

January 31, 2024
Unprompted review
Leasing.com logo

Reply from Leasing.com

We appreciate your review, David. Our team works hard to provide a great user experience, and it's always rewarding to know that our efforts are appreciated.

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