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LeatherShoe.co.uk is an online footwear brand specializing in high-quality leather shoes designed for comfort, durability, and timeless style. We work with experienced manufacturers and carefully selected materials to ensure consistent quality across all products. Orders are sold directly through our website, allowing fair pricing and full quality control. We focus on transparent product information, clear sizing guidance, reliable delivery, and responsive customer support to ensure a smooth shopping experience. Our aim is to build long-term trust by delivering well-made shoes and dependable service with every order.
128 Grange Road , IG1 1EY, London, United Kingdom
2.6
4 reviews
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Bloody scammers. They say order would arrive in 3-5 days it took over a month . The shoes arrived in a used box from Pakistan. They are such terrible quality that when you touch the suede black wet ink stains your skin. They smell like they were soaked in a sewer. The size was off by 2 sizes. Called to return them as per their policy and get the run around. Reported to credit card company and the refunded money
So far not the best experience. In a rush to buy some shoes for holiday and then to be told delivery will be between 21st and 26th
On there website it states delivery within 3-5 working days.
Shoes will be returned.
Why are they teamed up with sham ecom ltd? Seems dodgy
Email doesnt work
Phone number doesnt work
Somehow based in London but based in Lithuania
Order:1502
I’ve got a email with the order number
Money come out of my bank. Luckily, I paid via credit card.
You have replied now, 8 months later.
Scam
Do not go near this website
Reply from Leathershoe
Thank you for your feedback. We take concerns like this seriously.
We’ve carefully checked our system and are unable to locate Order #1502 under this name or details. For us to investigate properly, we kindly ask the reviewer to contact us directly from the email address used at checkout so we can verify the order and resolve this.
Regarding delivery timelines, the 3–5 working days stated on our website applies after dispatch. During peak periods or holidays, processing and courier timelines can be extended, which is communicated in our order confirmation emails.
LeatherShoe.co.uk operates as an online brand with operational partners in different EU and UK jurisdictions. This is common for modern e-commerce businesses and allows us to manage logistics, payments, and compliance efficiently. There is nothing unusual or “dodgy” about this structure.
Our support email and phone number are active and monitored. If any customer experiences difficulty reaching us, we encourage them to contact us through our website contact form or reply directly to their order confirmation email so we can assist immediately.
If this review is based on a genuine order, we remain fully open to resolving the matter, including arranging a return in line with our return policy.
The shoes were clearly extremely substandard and very poorly made. Delivery was slow and every time you email to enquire what is going on, you get a bounceback as clearly the company is not in the UK.
My advice would be, do not order from this place as clearly extremely poor quality cheap shoes, being charged at proper prices
AVOID!
Reply from Leathershoe
Thank you for sharing your feedback.
We’ve reviewed this comment carefully and, once again, are unable to locate any matching order in our system based on the information provided. We therefore kindly ask the reviewer to contact us directly from the email address used at checkout, including an order number, so we can investigate this properly.
We do not sell or ship “cheap” or unbranded products. Our shoes are made using genuine leather and go through quality checks before dispatch. If any customer receives an item they believe does not meet expectations, we always offer support in line with our return and refund policy.
Our support email is active and monitored daily. We have not recorded unresolved bouncebacks from our system, and we encourage customers to reply directly to their order confirmation email or use the contact form on our website so we can assist without delay.
We welcome genuine feedback and are always willing to resolve issues, but we can only do so when an actual order and customer details are provided.
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