LED Light Expert Reviews 916

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting its durability, brightness, and energy efficiency. Many people also commend the excellent customer service, noting the staff's knowledge, helpfulness, and quick responses. The delivery service is frequently described as fast and efficient, with orders arriving promptly. However, some customers also noted issues with orders, such as missing parts or incorrect items. A few people experienced damaged products upon arrival, attributing it to insufficient packaging. Additionally, some reviewers mentioned that certain products were not available in their desired color or had unclear installation instructions.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and performance. Customers praise the bright,... See more

Quality

Clients share positive opinions on quality, with many praising the products as well-built, durable, and... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the fast... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness and... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was between a rock and a hard place when my electrician ghosted me before the project was complete, leaving me with lights that I couldn’t control or program. The sales folks quickly determined what... See more

Company replied

Rated 5 out of 5 stars

Installed yesterday, 300 watt Next Gen 4 in our parking area. WOW, what a difference. Our product support expert Scott was dead on with recommending these lights. Highly recommend LEDEXPERTLIGHT.COM f... See more

Company replied

Rated 5 out of 5 stars

Excellent quality. Extremely versatile settings. Can’t tell regarding bulb life yet. Overall so much better than the choices at Lowe’s. Will replace my other outdoor lighting with these fixtures as ne... See more

Company replied

Rated 5 out of 5 stars

Outstanding customer service, either by phone, email or chat. Great lighting products available here in the United States. I used to have to navigate Chinese owned businesses to purchase lighting prod... See more

Company replied


Company details

  1. #4 of 40 best companies in Lighting Store
  2. #1 of 7 best companies in Electrical Supply Store
  3. #1 of 8 best companies in Electrical Wholesaler
  4. #1 of 9 best companies in Lighting Consultant
  5. #1 of 9 best companies in Lighting Manufacturer
  6. #2 of 12 best companies in Lighting Wholesaler

About LED Light Expert

Written by the company

Promo Image Logo

Seller of Top Rated LED Lights for commercial applications. Call our experts today! We specialize in LED Lights including whole fixtures and led light bulbs. Nationwide network of warehouses for fast shipping anywhere. 5+ year Warranty on Commercial lights.

Check us out for LED Corn Light Bulbs, LED Parking Lot Lights, LED High Bay Lights, LED Wall lights, LED Stadium lights and More.

BETTER ADVICE America's Best Lighting Sales team at 800-674-9420.
Let us help plan you lighting project. Our team can help make it easy. Call Now

Shop Our Catalog;

LIGHT BULBS
HIGH BAY LIGHTS
PARKING LOT LIGHTS
WALL LIGHTS
SPORTS LIGHTS

LEDLightExpert.com priority is your happiness. Our Products are second to none. We back them up 100%, no matter what. If you have a problem, replace or refund your order. Whatever it takes. Just reach out to the customer support team.

Free shipping. Hassle-free returns. 5+ Year Light Warranty.

Better Lights. Better Advice. Better Service.

The Best Lighting Advice There is! Call Our Trained Experts. There are no shipping fees over $49 and no surprise fees. You have 30 days to return the items in new condition if unwanted. We sell only the best lights and have the best warranty. Easy replacements for 5+ years.

Contact info


4.9

Excellent

TrustScore 5 out of 5

916 reviews

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Rated 1 out of 5 stars

I never received the mounting brackets…

I never received the mounting brackets that were in the ad. Your ad does not say that they are or are not included. I spoke with a representative, asked him just to send me it out because I got a bunch of crap that doesn't fit my light and I can't use so he hasn't sent them out. So I'm just going to go to the better Business bureau and the attorney general. There's no reason why I should pay that kind of money and not get what was offered. Your ad does not say that it comes with the five mounting brackets and your ad does not say that it doesn't come with the moaning brackets. Also, in the minimal directions that I received it shows the mounting brackets but if they were an extra there's no price on it. Seeing there's no price on it that tells me they should have been included. That's false advertising and bait and switch. And I trust me I'll never come back

March 6, 2025
LED Light Expert logo

Reply from LED Light Expert

Ricky, unfortunately with lights you don’t get all brackets, just one. But we offered a number of solutions: We offered a full refund. We offered to give you a refund to get parts or mount you need. We offered to discuss with experts on installation ideas. We called numerous times to offer help, but no answer or call back. Tough to fix by email. We are still offering to help; we want to fix this for you. We dont want anyone to have unresolved issues. Please let us help you.
Please call us: 800-674-9420

Rated 5 out of 5 stars

Quick/reliable service

It was easy to navigate their web site and order what I wanted. Delivery was done in a reasonable amount of time. It was easy to wire the exterior LED spot light assemblies into the house's exterior wiring. I've used the lights every night for nearly a month without any problems so far.

February 20, 2025
Rated 5 out of 5 stars

This is my second time using the pickup…

This is my second time using the pickup service here, and it was just as easy as before. I called ahead, and when I arrived a few hours later, my order was ready. The staff was very friendly, both over the phone and in person. As an electrician, I appreciate the efficiency and great service—I’ll definitely be using this again!

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

My customer loves this fixture!

My customer loves this fixture. It has really brightened up his production facility. The employees always feel a bit brighter with great lighting. We replaced the old worn out 400-watt metal halide.

February 18, 2025

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