LEDSmiths Reviews 1,407

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The 4 LED R80 Energiser Refector bulbs arrived well packaged and are now working perfectly. . Quite a bit cheaper than the local DIY stores prices - - even with the shipping costs, which I try to av... See more

Rated 1 out of 5 stars

Sold me a faulty product in 2021 - I sent an email asking for a refund but they never even bothered to reply

Rated 3 out of 5 stars

Turned out OK in the end. After being convinced that the goods wouldn't arrive, they turned up today. Lack of communication turned a delay in delivery into a stressful situation. The bulbs are as expe... See more

Rated 5 out of 5 stars

Amazing service! Well done! We ordered non dimmable filament candle bulbs hoping to match what we already have. Because of Covid 19 the actual delivery took a little longer but the lightbulbs were... See more

Company details

  1. Lighting Store

Information provided by various external sources

Welcome to LEDSmiths, a UK only, family run business that combines fantastic customer service and top quality products with incredible value to our customers ensuring that you make the best saving possible from your lighting. We aim to be your online light bulb supplier of choice with our huge range of LED light bulbs and lamps.


Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I couldn’t have had better service from…

I couldn’t have had better service from Nick and Charlene Smith.
Charlene went that extra mile by posting the bulbs to me by Special Delivery, at extra cost to the Company. She made sure that I received them before Christmas and before travelling away from home.
Thank you very much indeed.

December 30, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Would use again

As ordered. On time. Well packed (survived postal delivery to bottom of an empty garden waste bin!! - should have been left in porch) & good price.

December 21, 2019
Unprompted review
Advertisement
Rated 4 out of 5 stars

Energizer g4 led Bulbs

Bulbs came quickly and were slightly cheaper than else where would be excellent but they didn’t work in the lamps they were bought for and flicker when switched on sadly. All bulbs were opened to fit so can’t return them. Money wasted. Fast delivery and on time though.

December 21, 2019
Unprompted review
Rated 3 out of 5 stars

Nice choice

Nice choice, fair price and swift delivery, so why 3 stars, because they offer 5% off after you have made payment, the chap did say he would reimburse me , but he didnt..

December 20, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent Company

We got off on the wrong foot - 50/50 fault, but once communication was firmly established LEDSmiths could not have been more helpful. Good advice, prompt service and excellent products.
Will be using them for all bulk orders in the future.

December 15, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent!

Very fast service. Comprehensive descriptions on the website which was helpful when deciding which bulbs to buy. Items arrived well packaged and were exactly as described. I will continue to use LEDSmiths.

December 7, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great product and speedy delivery!

Great product and speedy delivery from a fellow Smith. Thanks so much. Lovely doing business with you. I’m a very satisfied customer and will definitely recommend your service to friends and family.

November 26, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look