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Sells a variety of LED torches and flashlights.
Australia
2.9
5 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Torch worked fantastic for a time. And for my first message they responded quick as a split.
It’s now been 5 months since my last message from them.
Product: 3/10 battery died within a couple uses.
Customer service. 2/10. They tried to rectify their product issue then decided i wasnt worth the effort after 2 messages.
Excellent service, delivery and products. Products arrived quickly, already used them a few times and love them. Corresponded with staff regarding their specials and they were quick to respond and happy to help me out. HIGHLY recommend this company to anyone, and will be shopping here again.
The led torch shop and many other businesses use the technique of emailing asking for a review only a day or so after receiving the product, at this stage all the customers can comment on is the delivery time rather than the quality of the equipment as it has barely been used if at all.
Recently purchased two items, which were promptly posted. I wasn't 100% satisfied, so contacted them about returning. Not a problem, send them back. Sent back and refunded total amt paid. Upon asking, and their review, I also received return postage.
It was a pleasure dealing with LED Torch (they may not have thought same about me). They were professional, friendly and prompt with their replies. Luke was staff member I mainly dealt with - 5 stars & thank you.
Because of their attitude I would recommend them to anyone. I will certainly order from them again. They have a huge range of products that are competitively priced. Best thing, they are an Aussie company - easy to deal with and understand. If you are after a decent torch or lighting try this company first.
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