Leefy Reviews 11

Reply from Leefy

Jan 22, 2024

Hi Grace,

We are deeply sorry to hear about your recent experience with our service. It is truly regrettable that your initial attempts to reach us were overlooked due to your email being mistakenly directed to our spam folder. We understand how distressing it must have been to feel ignored, especially after providing evidence of the issue with your order.

Please be assured, this is not the level of service we aspire to provide. We have taken steps to ensure that your case has been addressed promptly. A replacement for the water-soluble CBD products that were damaged during postage is on its way to you.

Your feedback is invaluable to us, and we are taking measures to improve our communication channels to prevent similar incidents in the future. We are committed to regaining your trust and would be grateful for the opportunity to do so.

Thank you for bringing this matter to our attention, and please accept our sincerest apologies for any inconvenience caused. We are here to assist should you have any further questions or concerns.

Warm regards,

Leefy's Customer Service team

Reply from Leefy

Jan 22, 2024

Hi J,

Thank you very much for your positive feedback and the 5-star review. We are delighted to hear that you were pleased with the quick service and the quality of our product. At Leefy, we strive to ensure that every aspect of our service, from product quality to delivery speed, meets your expectations.

We appreciate your support and look forward to continuing to serve you with the same dedication in the future. Should you have any queries or need assistance, please do not hesitate to reach out.

Warm regards,

Leefy's Customer Service team

Reply from Leefy

Jul 18, 2023

Thank you so much for your wonderful review and for choosing Leefy! We're thrilled that you enjoyed your surprise and that our products and customer service met your expectations. Recognizing our loyal customers is one of our core values and we're glad it brought a smile to your face. We really appreciate you being a customer and helping to share the word about us. We look forward to serving you again!

Reply from Leefy

Updated Jun 18, 2023

Thank you for your kind words! We're thrilled to hear that you've had a positive experience with both our service and our products. We greatly appreciate your recommendation and we look forward to providing you with the same quality service and products in the future.

Reply from Leefy

Jun 18, 2023

Thank you so much for your feedback! We're delighted to know that you're satisfied with our products and our quick, hassle-free delivery service. We aim to provide the best customer experience and we're glad to hear that we've met your expectations.

Looking forward to serving you again soon!

Reply from Leefy

Jun 18, 2023

Thank you for taking the time to share your experience with our Grandaddy Purple vape. We're delighted to hear that you enjoyed its terpene-infused taste and that it provided the relaxation you were seeking.

We're also glad to know that you received your order promptly, as we strive to deliver our products as quickly as possible to our valued customers.

We look forward to your next order, and thanks again for recommending us!

Reply from Leefy

Jun 18, 2023

Thank you for your positive feedback. We're delighted to hear you're enjoying our product. Our team works hard to ensure we provide high-quality products and it's always a pleasure to hear when we meet our customers' expectations.

We look forward to serving you again soon. Thanks again for choosing Leefy!

Reply from Leefy

Jul 30, 2022

Thank you for the 5 star rating.

Reply from Leefy

Jul 30, 2022

Thank you so much for taking the time to leave us a 5-star review.